Richer Sounds - Glasgow Bewertungen 

Dealing with Simon from the Glasgow branch over the phone was easy.
There was no pressure and thankfully no attempt to upsell.
The purchase of the tv was very straightforward and when I arrived to collect the tv the staff were excellent and put the tv in the car for me.
Excellent service.

Product on time great help from staff

Professional sales people in store not pushing sales

Delivery subcontracted out TV was faulty on delivery

New TV was re delivered by sub contracted delivery team

The delivery team were awkward & didn’t want to use the new box from delivered TV to take faulty TV away

Simon dealt with me when I was at your Glasgow store looking for a BT portable speaker and an ifi headphone amp.
I have bought many times from Richer Sounds. Simon who has always understood my needs and advised me accordingly.
I was happy with my purchases and as always the great service from Richer Sounds.
It's my number 1 place to go for hi fi and headphones.

Great value for money, very friendly and helpful staff.
Would definitely shop here again.

Superb service .

Product arrived less than 24 hours from ordering .

Contact via email could not be faulted .

Got caught up in traffic, shop would have been closed when I got there if gentleman hadn’t waited for me. Beat that. Bought my last TV there 15 years past, best price took me back again

All positive - as expected from Richer Sounds.

Was looking for new phono leads. I got exactly what I wanted at a great price. Excellent customer service as always.

The staff were very knowledgeable, without being overbearing. They demonstrated the Bookcase speakers I purchased and even gave me a discount since I was a VIP member.

Great service in Glasgow store . Very knowledgeable and patient . Got what I wanted @ a great price . Fast next day delivery too .

We have been buying all our audio items for years with this company. Staff are all very welcoming and friendly especially David with his excellent customer care , expertise,and product knowledge. Nothing he can't help with ! Value for money and always excellent products . Will continue to use Richer Sounds as they are the best .

Richard, was great help with the decisions I had made for my purchases, he matched the price by the competitors without any hesitation once he had verified.

The Manager at Glasgow gave me the info I needed to make the right purchase. I had been struggling to find any CD player that would output via Bluetooth to my Sony headphones. Problem solved and a big THANK YOU.

Excellent advice and assistance from David, Stephen and Jordan. System is now up and running and sounding fantastic.

Excellent product at a competitive price .
Great courteous service and any questions asked were given with full detail of the product .

Helpful staff at Glasgow. Although everyone was busy they still made time for me when choosing my purchase (earphones)

Delighted with the service I received in the shop in Glasgow

When I phoned the store, Simon (I think was his name!) was superb. He ordered in the speakers I was looking for, which arrived in less than 24 hours, and cost even less than Amazon. Seemed a really lovely guy, too.

Service at the shop itself was less positive. The guy at the counter tried upselling an expensive HDMI cable which wasn't compatible with the speakers I had chosen. I asked about the best way to set them up, and showed an example of my current setup, and he just shrugged. I ended up picking the right cables based on my own guesswork.

UPDATE: The Richer Sounds team got in touch after this review and were genuinely apologetic and wanted to make amends. They took the negative aspects of this review very seriously and apologised wholeheartedly. Customer service was great from Ashley and the team there.