I spoke to the store manager on the phone soon after opening time. Within two hours I was in the listening room experiencing the amplifier he recommended. He allowed me all the time I needed and didn’... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I spoke to the store manager on the phone soon after opening time. Within two hours I was in the listening room experiencing the amplifier he recommended. He allowed me all the time I needed and didn’... Mehr ansehen
Unternehmen hat geantwortet
Very helpful and well-informed assistant (Fred) who quickly worked out what I wanted /was looking for and advised me on what to buy and on the pros/cons of various alternatives. The opportunity to go... Mehr ansehen
Unternehmen hat geantwortet
As always, friendly, helpful, knowledgeable staff. Bought a Samsung Soundbar at an incredible price and also some rear speaker stands - open box, so saved myself a few pennies. Very happy and would... Mehr ansehen
Unternehmen hat geantwortet
This was the best service I’ve ever had from start to finish all the guys at richer sounds in bath were helpful and knowledgable and every question was answered fast with no issues. Sean and Hayden we... Mehr ansehen
Unternehmen hat geantwortet
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
4A York Place, London Road, BA1 6AE, Bath, Vereinigtes Königreich
Bittet Kunden um Bewertungen
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Perfect Christmas Present for teenage granddaughter. Excellent Price and convenient store location. Good communication and excellent customer care.

Antwort von Richer Sounds - Bath
Once again excellent service and advice plus a good price and a 6 year guarantee.

Antwort von Richer Sounds - Bath
The earphones are impressive, although not quite as comfortable as I would like.
However the service I received was very much to my taste.
I bought what I thought would be the ideal earphones online, but they didn't work with my TV. I took them back to Bath, swapped them for a slightly more expensive pair, then 4 hours later for an even more expensive pair (without opening the box).
Good up selling, but also really helpful and kind. Thank you gentlemen.

Antwort von Richer Sounds - Bath
Purchased a Hisense-43e7qtuk TV and JBL sound bar, also taking out the additional guarantees. Although the items were available at the same price at a larger national retail outlet, at RS the guarantees were much better priced, being c. £80 cheaper...... for better guarantees. Even if you don't want the additional guarantees I felt you got better product knowledge from the store staff.

Antwort von Richer Sounds - Bath
Pro-ject Pick it 25a black
Contacted Bath store to check availability. Was in stock and reserved one for collection that afternoon. Sean was very helpful.

Antwort von Richer Sounds - Bath
Hayden was extremely helpful when I rang customer service and honoured a price that was advertised but changed when I added the item to my basket. He dealt with everything very efficiently and my item arrived the next day. Excellent service.

Antwort von Richer Sounds - Bath
Awful delivery experience , waited in on two occasions for DPD and they failed to turn up . In the end had the item delivered to store for collection .

Antwort von Richer Sounds - Bath
Staff were brilliant and have given me loads of information and guidance . Very happy

Antwort von Richer Sounds - Bath
Great experience, selecting, ordering and collecting from the team in Bath …

Antwort von Richer Sounds - Bath
Professional and friendly communication via email leading up to visit. Helpful staff in the shop. Very happy with the product purchased.
Brilliant customer service. Helpful and knowledgeable. Myself and my family would never buy a TV from anywhere else. Highly recommend.
What an awful experience. Went in for some advice about what’s the best turntable and amp setup with a view to buying all the kit. Was left with Ben a trainee who did a great job, but was ignored by his line manager not responding to our request for help and shorthand flippant answers to what were complicated questions. Fair play Ben for giving it your best and to the other guy behind the counter - shame on you!
Tom - I have on 31st Jan sent you a comprehensive email documenting the incident in full as requested.

Antwort von Richer Sounds - Bath
Great experience, staff friendly and very Knowledgeable, Tom was happy to help me set up my record player;-) Thankyou Richer sounds..;-)

Antwort von Richer Sounds - Bath
Sales team were really helpful and experienced. Next day delivery

Antwort von Richer Sounds - Bath
After looking on their website and comparing prices with others I decided to go with Richer sounds.
I did find the TV I was going to buy slightly cheaper on another site and contacted the telesales team they were so helpful.
They beat the other price and with the 6 year guarantee Richer Sounds gives it was easy to choose them over all the others.
Saw an item on line, Manhattan TR-4 box, and enquired re availability by email.
Super quick response and after a couple of further questions I made the purchase.
Great price, delivered 2 days after purchase date 👍
I cannot fault the quality of the service and product.
Great job Richer Sounds!!
Excellent service from Fred in the Bath store and the guys who fitted a new bracket for me
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