Once again only too pleased to award five stars to the Protyre team in Matlock. Drove into the branch after an ABS sensor was damaged in an encounter with a particularly deep pothole and the team gave... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
If I have any tyre issue it’s always the first port of call. In recent times I find it’s best to make an appointment on-line first, but the staff are always helpful, without any sucking-of-teeth with... Mehr ansehen
I had a traumatic 24hrs with a relative in hospital and it was Bank Holiday Monday. I needed a new tyre before I travelled back to Sheffield and they did not have an immediate appt. However they did... Mehr ansehen
Went in for a puncture repair, met by friendly, knowledgeable staff, provided time that car would be ready, met expectations. Very good service and won’t hesitate to return.
Unternehmen hat geantwortet
Unternehmensdetails
- Reifenhandel
- Bremsenwerkstatt
- Fachhandel für Autobatterien
- Kfz-Prüfstelle
- Fahrzeugservice
- Spureinstellungs-Service
Über Protyre Autocare - Matlock
Vom Unternehmen geschrieben
Vom Unternehmen geschrieben
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Kontaktinformationen
4 New Street, DE4 3DN, Matlock, Vereinigtes Königreich
- 01629629290
Bittet Kunden um Bewertungen
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Everytime I m going this place…
Everytime I m going this place everytime wrong they never sort it my problem
My all family going this place we never going again.I paid £670 for disc and pads they did changed brand new next day it has been big scratch again I went there again they said they will changed for new one
I went there for changing I left my car when my car ready they was going to call me but they didn't
After 3 hours I came to this place they said part came wrong they didnt nothing I have been waiting 3 hours for nothing
Now they saying when they recived the part they will call me but I don't think they will call me
They said me if they changing the part they want £100 pound for labour
They are not doing they are job properly
Not happy not going there again

Antwort von Protyre Autocare - Matlock
Prompt service-Wrong pressure
Prompt friendly service. Good price. All on time. Issue was when I drove away tyre light came on as the tyres were under inflated. Stopped at next service station to inflate correctly

Antwort von Protyre Autocare - Matlock
Colin was really helpful
DANGEROUS - DISHONEST - DISINTERESTED
Had four new tyres fitted at Matlock. Afterwards noticed a locking nut and cover missing. Went back and spoke to "M" who said maybe it was because they hadn't been retorqued and as a "gesture of goodwill " they would find a nut. I complained that it was poor service. Eventually he said he would do something.
Seven days go by - nothing. I contact again - spoke to "T" who knew nothing about it. He said would speak to management. Nothing happened.
I went back again. In conversation it turned out the locking nut was broken on refitting the wheel - so the garage knew about it but did not tell me - returning the car with a missing wheel nut - DANGEROUS
At the time and when I went back they did not tell me what had happened - DISHONEST
Eventually I went to VW and bought a new set of locking nuts - DISINTERESTED
Based on this DO NOT USE THEM EVER !

Antwort von Protyre Autocare - Matlock
I found the staff uninterested
I found the staff uninterested, on collection of my vehicle I was passed the keys, I had to ask if everything was okay with my car, I was informed that my brakes require attention, when asked for a rough estimate, I was told it would be a lot as it's a range rover, I asked could I be provided with a cost via email so I could get it done, to this date I have still not even received a quotation, I find this very hard to understand as people are going out of their way to get your business, obviously not in this case

Antwort von Protyre Autocare - Matlock
Easy to book online and then very…
Easy to book online and then very helpful and prompt service to have the tyre changed.
Be prepared to wait.
On arrival, I thought I wouldn't be long as there was nobody else there and just two fitters who didn't appear to be doing a lot. I was told to see the manager in the office who said I had to leave my car keys with him and that they would be about an hour which I thought was quite a long time considering the place was empty and normally at other tyre places you stay with your car until the finish. However, it was done within the hour when I got back from a walk but I noticed that the drivers seat was moved right back and the auto climate was switched on. Why? Seems an odd thing to do when changing a wheel.

Antwort von Protyre Autocare - Matlock
Service was 'casual'..
Service was 'casual'... I wasd disappointed that the technician didn't remind me that I would need my tracking checked, especially as I had had uneven wear on the old tyre

Antwort von Protyre Autocare - Matlock
Less choice on tyres and batteries
Less choice on tyres and batteries. No longer store winter or summer customer tyres
Tyre issue sorted without any bother.
Very helpful as usual
Car tyres checked
Car tyres checked. Replacement sourced and fitted at time that suited me. All good!!
Excellent service and quick,
Quite happy with service, staff attitude and response to all queries.
Only problem was cost. (my problem due to my choice of vehicle )
Excellent service from the Matlock team…
Excellent service from the Matlock team as usual.
Great team and service at Selectatyre…
Great team and service at Selectatyre Matlock well recommended
Service was helpful and friendly but…
Service was helpful and friendly but despite paying for tyer balancing this was not done or not done properly and I had to take it back to be sorted.

Antwort von Protyre Autocare - Matlock
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