I enquired about a replacement tyre for my wife's Golf and was told it was in stock. Appointment agreed for that afternoon to establish whether a repair was possible. It was and it was done very quick... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnUnit 3 Arden Bus Centre, Arden Road, B49 6HW Alcester, Warwickshire, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We decided to use Protyre as Aidan the manager at ATS who we'd used for several years, was moving there. Completely took a chance but found that the experience was every bit as good as before. Everyon... Mehr ansehen
Alfie was super helpful on the telephone, and, when I arrived to have the tyres replaced his colleagues were straight onto the job. Definitely think they're helpfulness has improved.
Unternehmen hat geantwortet
Always great customer service. I am always impressed with how staff help those, often elderly customers, coming in to have tyre checks, fluid checks. A couple of times they have just sorted small thin... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Reifenhandel
- Bremsenwerkstatt
- Fachhandel für Autobatterien
- Kfz-Prüfstelle
- Fahrzeugservice
- Spureinstellungs-Service
Über Protyre Autocare - Alcester
Vom Unternehmen geschrieben
Vom Unternehmen geschrieben
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Kontaktinformationen
Unit 3 Arden Bus Centre, Arden Road, B49 6HW, Alcester, Warwickshire, Vereinigtes Königreich
- 01789 764033
4.7
Hervorragend
1030 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
New just what I wanted
14. Januar 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Worst MOT experience (on every level)…
Worst MOT experience (on every level) in 40 years.
7. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Protyre Autocare - Alcester
Dear Customer,
Thank you for taking the time to share your feedback. We are sorry to hear that your recent visit to our Alcester branch has not been a positive experience for you on this occasion.
We would like the chance to look into this matter further, therefore if you wouldn't mind emailing us at customerrelations@protyre.co.uk and provide us with the registration of the vehicle in question and your best contact number, a team member will be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Honest and helpfull!
They were really helpful and liaised with me to ensure I sourced a tyre to match the others and then fitted promptly.
12. Januar 2026
Antwort von Protyre Autocare - Alcester
Hello Mike,
We would like to thank you for sharing your feedback regarding the service you received at our Alcester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Do what they say on the tin!
Been using these guys for a few years. Always good value, friendly and straightforward staff.
Never feels like they're being pushy or trying to rip you off (like some other major brand garages)
12. Januar 2026
Antwort von Protyre Autocare - Alcester
Hello Duncan,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
All round good service.
Previously they had indicated that I had an issue with a tyre. They suggested I monitor the situation. I did so. I thought they provided well reasoned advice. Unexpectedly I needed to drive to London and thought I would get a new tyre. I phoned them and there was a prompt response on the phone. I was told to visit the site and told that i may have to wait. I attended and was dealt with in a polite, friendly and informative manner. I was dealt with quickly. It was a good retail experience.
31. Dezember 2025
Really helpful bunch had a flat took…
Really helpful bunch had a flat took the tyre down unfortunately it couldn’t be repaired and a new tyre was fitted in under an hour great service.
24. Dezember 2025
Manager exudes customer service and…
Manager exudes customer service and staff the same.
24. Dezember 2025
Good website, efficient service
Good website made it easy to choose the correct tyre and book a fitting day and time, work carried out on time and without any hassle.
19. Dezember 2025
Great service
17. Dezember 2025
Antwort von Protyre Autocare - Alcester
Dear Lance Hunt,
Thank you for sharing the positive experience you had with our team at our Alcester branch.
We’re delighted to hear that you received great service, and we truly appreciate your kind words.
We look forward to welcoming you again in the future.
Kind regards,
Kayleigh
Customer Care – Protyre
Job completed satisfactorily same day but cold waiting office space
After a change of date to the next day due to staff sickness I had to have more work done on the brakes pads then first thought. I was well looked after and the whole job was able to be completed around 3 hours. However I had to stay longer at the office to wait than intended. My only complaint was it was so,so cold, freezing in the room not sure how your staff manage it. One badly placed tiny radiator. I had a blanket, coat and scarf on through out. So please can you make it warmer in there for both customers and your staff as they deserve a warm place to work. Otherwise had a quality service.
10. Dezember 2025
Always great customer service
Always great customer service. I am always impressed with how staff help those, often elderly customers, coming in to have tyre checks, fluid checks. A couple of times they have just sorted small things for me as part of the wider work being done. Always reasonable and not looking to charge for every tiny thing!
8. Dezember 2025
Antwort von Protyre Autocare - Alcester
Hello Lee,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Easy to book online
Easy to book online
Waiting room facilities as well.
Always use protyre for my tyres
5. Dezember 2025
New Tyres Alcester Protyre
Good website, friendly staff, completed the job on time. No fuss.
28. November 2025
Antwort von Protyre Autocare - Alcester
Hello Mr Cornwall,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very competitive and helpful
6. August 2025
Antwort von Protyre Autocare - Alcester
Hello Harry,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Antwort von Protyre Autocare - Alcester
Hello Mr Baker,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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