The staff in the Workington branch are ALWAYS so helpful! I went in looking for a break in Kraków just last week, gave Clare my brief and just left her to it. We're now counting down the days till we... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
All the staff were very friendly and welcoming. We dealt with Gayle and she was brilliant. Very knowledgeable and helpful. She made the whole process so easy for us (holiday, airport parking, travel m... Mehr ansehen
Unternehmen hat geantwortet
Just got back from 10 amazing days at Catalonia playa mamora in Cancun Mexico, advised to us by Laura from Hay's Travel, we went in not knowing what we wanted but knowing we wanted something special f... Mehr ansehen
Unternehmen hat geantwortet
Rachel the Manager Hays Travel Workington always goes the extra mile to find us a holiday and to date she has never failed to find us an excellent one. She will take all the time we need until she fin... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Reisebüro
- Kreuzfahrtgesellschaft
- Kreuzfahrt-Reisebüro
- Anbieter von Kulturreisen
- Geldwechselservice
- Reise-Aggregator
Vom Unternehmen geschrieben
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktinformationen
35 Murray Road, CA14 2AB, Workington, Vereinigtes Königreich
- 01900837909
4.9
Hervorragend
581 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Fantastic service as always with Rachel…
Fantastic service as always with Rachel and her team. Fabulous!!!!
7. Juli 2026
Antwort von Hays Travel - Workington
Thank you so much Rach - It's always a pleasure to look after you all. See you again soon, Rach :)
Customers be very aware! Disabled customer and general public.
Book a holiday in Jan 26 through our local Hays Travel-Workington Cumbria.Iam a disabled person-mobilty/walking.Booked everything to accommodated my disability-Flights/hotels/cruise ship cabin/transfers.
This is 4 months in advance.Double checked everything was in place every month before our holiday.
Told by email and verbally from our local Hays everything was covered for my disability.
3 weeks before the holiday told that the additional needs cabin had not been booked through the cruise line by Hays Travel.
We communicated with them to ask why.
Response it had not been picked up locally or at head office Manchester.
The holiday was cancelled by Hays Travel uk.
No reason-
Out of pocket for all our:-
time off/travel/excursions/hotels/hire/additional needs service.
Do not use this Travel company!
They do not check the itinerary of the customer.
Nobody senior is checking the requirements of the customer.
None existent communication.
CUSTOMER BEWARE THIS COMPANY IS NOT SUPPLYING A BASIC SERVICE.
FAILURE TO SUPPLY BASIC BUSINESS PRACTICE.
SERIOUSLY CONSIDER OTHER HIGH QAULITY SUPPLIERS BEFORE THIS POOR PERFORMING COMPANY!
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hays Travel - Workington
Thank you for your kind words - we really appreciate it. See you again soon, Rachel
Antwort von Hays Travel - Workington
Good Morning , thank you so much for your lovely feedback . This is very much appreciated 😊
Aiden was brillient spent the time to…
Aiden was brillient spent the time to explain many options and was very professional
1. Juli 2026
Antwort von Hays Travel - Workington
Aiden will be thrilled to hear this. Thank you for recognising his professionalism and the time he spent helping you — feedback like yours really matters.
Rachel, manager
Great staff
All the shop staff were very helpful & friendly. They got everything sorted, and gave us some good advice.
1. Juli 2026
Antwort von Hays Travel - Workington
Thank you so much for your lovely review — it truly means a lot to us.
We’re delighted to hear that our team were helpful, friendly, and able to get everything sorted for you. The staff take real pride in offering clear, useful advice, so knowing it made a difference to your visit is incredibly rewarding.
If there’s ever anything more we can do to support you, or if you’d like to share further feedback, we’re always here and happy to help. Rachel
Excellent service
Excellent service. Didn’t feel rushed and took the time to explain things and other options available. Very polite and knowledgeable
29. Juni 2026
Antwort von Hays Travel - Workington
Hi Colette. Thank you very for your amazing feedback. it was a pleasure to help book your Fjords Cruise for you. Look forward to seeing you again in store. Many Thanks Aidan :)
Fabulous staff in Workington!
The staff in the Workington branch are ALWAYS so helpful! I went in looking for a break in Kraków just last week, gave Clare my brief and just left her to it. We're now counting down the days till we get there! Seamless booking, including our excursion to Auschwitz. We wouldn't book with anyone else now 🙂
19. Juni 2026
Antwort von Hays Travel - Workington
Thank you so much for your lovely review! It was a pleasure putting your Kraków trip together, and I’m thrilled you’re counting down the days. Have an amazing time — can’t wait to help with the next one. Clare :)
Always made to feel welcome friendly…
Always made to feel welcome friendly and go the extra mile to help provide the perfect holiday. Rachel is excellent great knowledge and experience.
24. Juni 2026
Antwort von Hays Travel - Workington
Thank you so much for taking the time to leave me such a lovely review - I really appreciate it :) Have a wonderful time away. Rachel
Always get a really great service from…
Always get a really great service from Hays Workington .
20. Juni 2026
Antwort von Hays Travel - Workington
Thank you for your lovely feedback it is greatly appreciated :)
Friendly staff very helpful
21. Juni 2026
Antwort von Hays Travel - Workington
Good morning, thank you so much for taking the time to leave a review, it is much appreciated :)
Fantastic Service
Once again. Fantastic service from Rachel. Friendly, knowledgeable and amusing. That’s why we keep coming back.
21. Juni 2026
Antwort von Hays Travel - Workington
Good Morning, thank you so much for taking the time to leave a review, it is always a pleasure booking your holidays! see you in store soon Rachel :)
Paradise
Just got back from 10 amazing days at Catalonia playa mamora in Cancun Mexico, advised to us by Laura from Hay's Travel, we went in not knowing what we wanted but knowing we wanted something special for my 50th birthday, Laura talked us through everything and also her personal experience, so we decided to go for it, and genuinely had the most amazing time. We were a little apprehensive at 1st thinking about safety but we worried unnecessarily, we actually felt safer there than we have in Spain. Big thanks to Laura and we will be booking to go again soon.
8. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Hays Travel - Workington
Thank you very much for lovely feedback it is greatly appreciated :)
racheal was first class very helpful…
racheal was first class very helpful and patient a pleasent person to deal with
16. Juni 2026
Antwort von Hays Travel - Workington
Thank you so much for your lovely feedback this is very much appreciated.😊
Turkey family holiday
Really helpful with us for our family holiday to turkey helped us with airport parking and all our organisation for the aeroplane seats ect 😊 thankyou very much Gayle at Workington hays
17. Juni 2026
Antwort von Hays Travel - Workington
Hi Lee, thankyou so much for your lovely review, it was a pleasure booking your holiday and we look forward to seeing you in store soon Gayle :)
Friendly efficient Travel Agent who…
Friendly efficient Travel Agent who made everything seem effortless. Really pleasant staff and nothing was too much trouble. We would definitely use again.
4. Juni 2026
Antwort von Hays Travel - Workington
Thank you both for leaving such a kind review - I really appreciate it. Look forward to seeing you instore again soon :) Rachel
Great as always
Great as always. Clare was very helpful and met all our expectations. She found what we were looking for and Great as always. Clare was very helpful and met all our expectations. She found what we were looking for and helped us plan our next vacation. Thank you so much, and we will definitely be back.
11. Juni 2026
Antwort von Hays Travel - Workington
Thank you so much for your lovely comments & your loyal custom. We really appreciate this 😊
The staff member we dealt with was…
The staff member we dealt with was professional and very polite and attended to all our questions and queries very happy
8. Juni 2026
Antwort von Hays Travel - Workington
Thank you for taking the time to leave us a review. We look forward to seeing you again soon, Gayle
Always a pleasure to book with the best…
Always a pleasure to book with the best team. Aidan is very knowledgeable and always serves his customers with a smile
Gillian
2. Juni 2026
Antwort von Hays Travel - Workington
Hi Gillian, Thank you so mcuh for you lovely feedback. Always a pleasure to help book your holidays for you. Look forward to seeing you again. Aidan :)
Antwort von Hays Travel - Workington
Thank you so much for your kind words. We look forward to seeing you again soon, Rachel
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.