We explained destination of travel - ship company - travel dates - over night accommodations required - all necessary transfers , fair play to Jacqui she came up trumps again. Richard & Val
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Excellent service as always. Friendly and informative. Nothing too much trouble from all the staff. I wouldn’t get my holidays from anywhere else. Thanks all x
Unternehmen hat geantwortet
Each time I've looked or booked a holiday, it has been done without any issues, and your staff have made this possible. I usually book in Pontypridd where I live, but we were in Cardiff and just went... Mehr ansehen
Unternehmen hat geantwortet
Adam quickly gave us the information and fab price. Like all consultants at this branch always polite and friendly thankyou very much
Unternehmen hat geantwortet
Unternehmensdetails
- Reisebüro
- Kreuzfahrtgesellschaft
- Kreuzfahrt-Reisebüro
- Anbieter von Kulturreisen
- Geldwechselservice
- Reise-Aggregator
Vom Unternehmen geschrieben
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktinformationen
37 Queen Street, CF10 2AS, Cardiff, Vereinigtes Königreich
- 02921433032
4.9
Hervorragend
1262 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Adam quickly gave us the information…
Adam quickly gave us the information and fab price. Like all consultants at this branch always polite and friendly thankyou very much
3. September 2026
Antwort von Hays Travel - Cardiff
Mrs Kennedy,
Thank you for your wonderful feedback! We are so pleased to hear that our team was polite and friendly, and that you received excellent service.
Kind Regards
Hays Travel
Excellent service as always
Excellent service as always. Friendly and informative. Nothing too much trouble from all the staff. I wouldn’t get my holidays from anywhere else. Thanks all x
2. September 2026
Antwort von Hays Travel - Cardiff
Kim,
Thank you for your wonderful feedback! We are so pleased to hear that you consistently receive excellent service and that our staff are friendly and informative. We truly appreciate your kind words.
Kind Regards
Hays Travel
A very pleasant member of staff who was…
A very pleasant member of staff who was able to advise on the holiday I was looking for.
25. August 2026
Antwort von Hays Travel - Cardiff
Hi Helen, thankyou for taking the time to complete the survey and for your kind words, we will pass these onto Nia. Regards Jacqui
Antwort von Hays Travel - Cardiff
jayne hobby,
Thank you for your wonderful feedback! We are so pleased to hear that you consistently receive such great service from our team.
Kind Regards
Hays Travel
We explained destination of travel
We explained destination of travel - ship company - travel dates - over night accommodations required - all necessary transfers , fair play to Jacqui she came up trumps again.
Richard & Val
30. August 2026
Antwort von Hays Travel - Cardiff
Kemble Richard,
We're so glad to hear that we were able to assist with all your travel arrangements, from your destination to your overnight accommodations and transfers. We appreciate your kind words!
Kind Regards
Hays Travel
Antwort von Hays Travel - Cardiff
Hiya John, thanks for the shout out, much appreciated. Always good to see you and catch up. Regards Jacqui
Fab customer service from Peter
23. August 2026
Antwort von Hays Travel - Cardiff
Margaret,
We're so glad to hear you had a positive experience with our team. We appreciate your kind words!
Kind Regards
Hays Travel
Each time I've looked or booked a holiday, it's never to much a problem. …
Each time I've looked or booked a holiday, it has been done without any issues, and your staff have made this possible. I usually book in Pontypridd where I live, but we were in Cardiff and just went in on spec and came out with a holiday. Many thanks to Jaqui.
23. August 2026
Antwort von Hays Travel - Cardiff
Wynne & Jan,
Thank you for your wonderful review! We are so pleased to hear that you consistently have such positive experiences with us, and that our team could help you find a holiday even when you popped in on a whim. We truly appreciate your kind feedback.
Kind Regards
Hays Travel
The travel agent was very helpfull
22. August 2026
Antwort von Hays Travel - Cardiff
Siwan Angharad Gregory,
Thank you for your wonderful review! We are so pleased to hear that you found our travel agent to be very helpful. We truly appreciate your kind words.
Kind Regards
Hays Travel
The member of staff was very helpful…
The member of staff was very helpful and gave good advice
27. August 2026
Antwort von Hays Travel - Cardiff
customer,
Thank you for your wonderful feedback! We are so pleased to hear that our team was helpful and provided good advice. We truly appreciate your kind words.
Kind Regards
Hays Travel
First and foremost the staff
First and foremost the staff. Always friendly, professional and caring about the booking advice they give. Very thorough and knowledgable with fair prices on offer! Great to still be able to visit a high street travel agent.
27. August 2026
Antwort von Hays Travel - Cardiff
GD,
Thank you for your wonderful feedback! We are so pleased to hear that you consistently find our team friendly, professional, and thorough. We truly appreciate your kind words and are delighted to offer fair prices.
Kind Regards
Hays Travel
I was very happy with the service…
I was very happy with the service provided by Peter. He was very helpful, took his time and explained everything thoroughly so it was understood by myself and my son.
26. August 2026
Antwort von Hays Travel - Cardiff
Christine O'BRIEN,
Thank you for your wonderful 5-star review! We are so pleased to hear that our team member was so helpful and took the time to explain everything thoroughly. We appreciate your kind words!
Kind Regards
Hays Travel
Great personal contact with Ceara
Great personal contact with Ceara. She was friendly. Knowledgeable and informative.
21. August 2026
Antwort von Hays Travel - Cardiff
Allyson,
Thank you so much for your wonderful feedback! We are delighted to hear that you had such a positive personal experience and found our colleague to be friendly, knowledgeable, and informative.
Kind Regards
Hays Travel Cardiff
Very friendly & informative service
Very friendly & informative service. Stephanie was very good in running us through the booking process and any follow up enquiries
16. August 2026
Antwort von Hays Travel - Cardiff
Stephen Tyte,
Thank you for your fantastic 5-star review! We are so pleased to hear that our team provided such friendly and informative service, making your booking process smooth and easy.
Kind Regards
Hays Travel
Making a booking
Hays Cardiff city centre made our booking for next year's holidays, jackie and the staff are very friendly helpful and get the booking done for your best interests.
Highly recommend using.
21. August 2026
Antwort von Hays Travel - Cardiff
ian kemp,
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience booking your holiday with us. We appreciate your recommendation.
Kind Regards
Hays Travel
Professional and helpful staff who took…
Professional and helpful staff who took time to show us the various options available
15. August 2026
Antwort von Hays Travel - Cardiff
Anthony,
Thank you for your wonderful feedback! We are delighted to hear that our staff was professional and took the time to show you the various options available. We appreciate you sharing your positive experience.
Kind Regards
Hays Travel
I was able to book two holidays in one…
I was able to book two holidays in one day 😺 Peter found me some great deals . thanks Peter
21. August 2026
Antwort von Hays Travel - Cardiff
Evelyn,
Thank you for your wonderful feedback! We are so pleased to hear that you were able to book two holidays and found some great deals. We appreciate your kind words.
Kind Regards
Hays Travel
Absolutely brilliant service have…
Absolutely brilliant service have booked with them before and we shall be back
Kira was absolutely fantastic her Jackie and the team are amazing.
Five star ⭐ service.☺️😊💛
18. August 2026
Antwort von Hays Travel - Cardiff
Michelle,
Thank you so much for your wonderful feedback! We are absolutely delighted to hear that you had such a positive experience and that our team was amazing. We appreciate your continued loyalty.
Kind Regards
Hays Travel
Jacqui spent allot of time with us to…
Jacqui spent allot of time with us to find two holidays, which suited our requirements and dates. She spent time communicating our options for Christmas and Easter, whilst checking various tour operators, that were within our budget.
Great customer service.
16. August 2026
Antwort von Hays Travel - Cardiff
Moonbear,
Thank you for your wonderful review! We are so pleased to hear that our colleague provided such excellent customer service and helped you find the perfect holidays within your budget. We appreciate you choosing us for your travel plans!
Kind Regards
Hays Travel
Our advisor was very helpful and gave…
Our advisor was very helpful and gave us options
16. August 2026
Antwort von Hays Travel - Cardiff
Linda,
Thank you for your wonderful review! We are so pleased to hear that our advisor was helpful and provided you with excellent options. We appreciate your feedback.
Kind Regards
Hays Travel Cardiff
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