always 10/10 for Allestree team of course 🩷 Sophie booked and checked me in so efficiently 10/10 for the rest of the team too - Kelly Arran Emmie Lewis and Mel who always gets the best rates on... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Really glad I went to Hays rather than booking myself. Kelly asked questions I wouldn't have thought of and made sure I had the support I needed for my health conditions. She also made sure my cabin... Mehr ansehen
Unternehmen hat geantwortet
Excellent, helpful, knowledgeable and a great friendly experience, booked a cruise for the first time and I had so many questions but the team were happy to answer all of these. Would definitely use a... Mehr ansehen
Unternehmen hat geantwortet
Great customer service from Lewis! They made the whole process of choosing and booking the holiday so easy from start to finish. Lewis was so patient, listened to our needs and answered all of our que... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Reisebüro
- Kreuzfahrtgesellschaft
- Kreuzfahrt-Reisebüro
- Anbieter von Kulturreisen
- Geldwechselservice
- Reise-Aggregator
Vom Unternehmen geschrieben
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktinformationen
Unit 14 Park Farm Centre, DE22 2QN, Allestree, Vereinigtes Königreich
- 01332897041
4.9
Hervorragend
756 Bewertungen
Bittet Kunden um Bewertungen
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all staff at hays are always helpful
all staff at hays are always helpful. and spend a lot of time helping to get the right holiday ,in terms of special needs for me.
15. Juli 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Antwort von Hays Travel - Allestree
Thank you so much for leaving us a lovely review Cynthia, we very much appreciate it and will pass this over to Emmie :)
Kind regards,
Millie
Excellent customer relations.
21. Juli 2026
Antwort von Hays Travel - Allestree
Thank you for your feedback! I am glad we were able to get something sorted for you :) Emmie
Excellent team at Allestree DE22
12. Juli 2026
Antwort von Hays Travel - Allestree
Thank you for your lovely review! I am glad you had a great experience and will be sure to pass this onto Millie :) Emmie
Great service couldn’t do enough for us…
Great service couldn’t do enough for us nothing was to much trouble definitely use again
19. Juli 2026
Antwort von Hays Travel - Allestree
Thank you for your lovely feedback! It was my pleasure to sort your trips out for you. I hope you have a great time :) Emmie x
Excellent
Excellent, helpful, knowledgeable and a great friendly experience, booked a cruise for the first time and I had so many questions but the team were happy to answer all of these. Would definitely use again
19. Juli 2026
Antwort von Hays Travel - Allestree
Hi Maxine, Thank you so much for your lovely feedback. I am happy that myself and the team were happy to assist you. Best wishes Lewis :)
The best first experience of Italy!
The Hays Travel team at Allestree have once again organised an excellent holiday for myself and my husband to Italy. They list to my requests, adjust, clarify and overall provide a great service!
29. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Hays Travel - Allestree
Thank you Helen for your Lovely Feedback. I will pass this on to the Team! Best wishes Lewis :)
Kelly is always cheerful and…
Kelly is always cheerful and understands our needs really quickly
18. Juli 2026
Antwort von Hays Travel - Allestree
Thank you for your lovely feedback! I will be sure to pass this onto Kelly. We hope you are looking forward to your holiday. Emmie :)
Good sevice
Booking process was easy enough. Staff, Kelly, very helpful as all other staff at this branch has been so in the past.Very good service.
11. Juli 2026
Antwort von Hays Travel - Allestree
Thank you Mrs Mcbride, it is always our pleasure to get your plans sorted for you, we will pass your lovely review on to Kelly :)
Kind regards, Millie
Excellent as always
Excellent as always, Sophie was helpful, pleasant and professional got the holiday I asked for,that's why I always book with Hayes travel 👍
16. Juli 2026
Antwort von Hays Travel - Allestree
Thank you for your kind review Mrs Mansey, we will pass this on to Sophie she will be so pleased to read this
Kind regards,
Millie
Really glad I went to Hays rather than booking online independently
Really glad I went to Hays rather than booking myself. Kelly asked questions I wouldn't have thought of and made sure I had the support I needed for my health conditions. She also made sure my cabin was not under the theatre. She had a deck plan of the ship so I could make informed choices. Really good unhurried personalised experience.
11. Juli 2026
Antwort von Hays Travel - Allestree
Thank you so much for your lovely review Ruth, Kelly will really appreciate your kind words, we hope you have a lovely cruise :)
Kind regards,
Millie
Didn't have to wait to be seen
Didn't have to wait to be seen. Emmie was our advisor & very helpful she was. Told her what we wanted & when, she then brought up our options & prices. All in all a very easy & painless process.
Only negative, the AC was too high, it was cold sitting in the place & we weren't there very long.
15. Juli 2026
Antwort von Hays Travel - Allestree
Thank you for your review Valerie, we will pass this on to Emmie, and we're glad we could could get your holiday sorted :)
Apologies that the temperature was too cold for you in store, we are more than happy to change the temperature to our customers comfort levels, we always disagree ourselves whether we want it on or not, so you can be our decider!
Kindest regards,
Millie
From the moment you walk in the door…
From the moment you walk in the door you know the staff want to help you find your best holiday. Kelly and Arun have recently helped us tremendously. As usual we came out feeling we had spent time with friends.
1. Juli 2026
Antwort von Hays Travel - Allestree
This is such a lovely comment, thank you so much. We are always happy to help and our customers do become friends . See you both soon Kelly x
Sophie was very helpful knowledgeable…
Sophie was very helpful knowledgeable and professional she was very patient as we had lots of questions
8. Juli 2026
Antwort von Hays Travel - Allestree
Thank you for your lovely feedback! It is always our pleasure booking your holidays :) Emmie x
Antwort von Hays Travel - Allestree
Hi Scott Thank you for your kind feedback, I'm glad Arran was able to assist you, i will pass this onto him! Thanks Sophie :)
Antwort von Hays Travel - Allestree
Thank you for your kind feedback Alan, I will pass this on to Kelly. Regards Lewis :)
Antwort von Hays Travel - Allestree
Thank you for your lovely feedback, it was a pleasure to book your trip for you. Hope you have an amazing time! Thanks Sophie :)
Excellent service as always!
We booked our 4th cruise recently with hays travel at Allestree with Aaron. As always the service was first class and nothing is too many much trouble. We wouldn't consider booking with anyone else.
27. Juni 2026
Antwort von Hays Travel - Allestree
Hi Mick, thank you for your kind feedback. I will pass this on to Arran, Regards Lewis :)
Staff are excellent
Staff are excellent. I did cause confusion abt departure airport from USA but staff were very professional and the matter was swiftly dealt with.
5. Februar 2026
Antwort von Hays Travel - Allestree
Thank you so much fir your kind comments, So pleased we was able to get the return airport sorted for you. We hope you have a wonderful time . Regards Kelly
always 10/10 for Allestree team of…
always 10/10 for Allestree team of course 🩷 Sophie booked and checked me in so efficiently
10/10 for the rest of the team too - Kelly Arran Emmie Lewis and Mel who always gets the best rates on travel money 💸 can’t go wrong can get the whole holiday sorted in one - car parking, airport lounge, the best rates on currency, check in and friendly helpful service 🫶🏼
Allestree’s bestest 🤌🏼
27. Juni 2026
Antwort von Hays Travel - Allestree
Thank you for your lovely feedback, it was a pleasure to book your holiday for you. Hope you have an amazing time! Thanks Sophie :)
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