Pati was excellent giving us time space to decide on our purchase. When I return to pay the store was closing but she stayed on proving her professionalism. Very impressed.
Unternehmen hat geantwortet
Unit PC1, Gallagher Retail Park, Gallagher Retail Park, WS10 9QY Wednesbury, GB
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Pati was excellent giving us time space to decide on our purchase. When I return to pay the store was closing but she stayed on proving her professionalism. Very impressed.
Unternehmen hat geantwortet
We weren't hassled by pushy sales people as soon as we entered the store. This was in stark contrast to the 4 other furniture stores we visited that day. Your staff were knowledgeable and liste... Mehr ansehen
Unternehmen hat geantwortet
The store is laid out really well and you can try everything out and the staff are really helpful and there is no hard sell pressure from any of them which is a relief
Unternehmen hat geantwortet
Would highly recommend Yameen (Yammy) at Sofology Wednesbury. Recently purchased 2 new sofas over the May Bank Holiday. Yameen was polite, professional and adopted the no pressure sales approach which... Mehr ansehen
Unternehmen hat geantwortet
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit PC1, Gallagher Retail Park, Gallagher Retail Park, WS10 9QY, Wednesbury, Vereinigtes Königreich
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I placed my order online and then wanted to change it. I went into store and found the service from 2 members of staff in particular Mustafa who was very patient with me and didn't get tired of explaining things to me even though the sale was made online. I did encounter some staff who were not as nice and I didn't like their sales approach but Mustafa really made the experience a good one.

Antwort von Sofology - Wednesbury
Patrrycja was brilliant. Very helpful

Antwort von Sofology - Wednesbury

Antwort von Sofology - Wednesbury
Staff at the store were very helpful and knowledgeable. Alisha who helped us with our purchase was was great. Nothing was too much trouble answered all our questions and informed us of the guarantees that sofoligy provide. You buy things from people not places and alisha certainly demonstrated trust and competency.

Antwort von Sofology - Wednesbury

Antwort von Sofology - Wednesbury
The assistant wasnt pushey and kept his distance until he was called over

Antwort von Sofology - Wednesbury
Pati was amazing, very helpful, friendly and a great designer.
Gave us some great advice, and helped us to choose our new sofa and a unique chair to match. What a lovely lady.

Antwort von Sofology - Wednesbury
Staff were knowledgeable and friendly. Did not try to push extras on us either.

Antwort von Sofology - Wednesbury

Antwort von Sofology - Wednesbury
Brilliant customer service- Alisha went above and beyond

Antwort von Sofology - Wednesbury
Harrison was really helpful and made the process nice and straightforward for ‘tards like me. He gave us the store number and said to ask for him if we have any questions after our purchase which we did funnily enough and he answered and gave us peace of mind.

Antwort von Sofology - Wednesbury
Outstanding customer service from Sakander from start to finish. He took the time to really listen to what we wanted, asked thoughtful questions, and tailored his advice carefully around our views and requirements. His knowledge was exceptional, and he explained everything clearly and patiently, which gave us real confidence in our decisions. Sakander was approachable, professional, and genuinely helpful throughout the entire process, making the experience smooth and reassuring. We couldn’t have asked for better service.

Antwort von Sofology - Wednesbury
Thank you Harrison you helped us with our order. We first came in early this year January and we ended up ordering in December. Very knowledgable and made everything clear. Even a year later you were still here and ended up taking our order.

Antwort von Sofology - Wednesbury
Harrison was brilliant, taking the time to explain the options to us and giving us the space to decide.

Antwort von Sofology - Wednesbury
The staff were very welcoming and friendly....not pushy.... knowledgeable.

Antwort von Sofology - Wednesbury
Outstanding customer service from start to finish. The staff took the time to understand what I was looking for, answered all my questions clearly, and made the whole process stress-free. I truly appreciate the professionalism and care I received. Highly recommend Sofology!!!

Antwort von Sofology - Wednesbury
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