We were treated with patience and professionalism. We told the member of staff what was required and she showed us the relevant sofas. She didn’t try to sell us big sofas just the the ones within our... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnUnit PC1, Gallagher Retail Park, Gallagher Retail Park, WS10 9QY Wednesbury, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We recently bought a sofa with the help of Patty, and she was exceptional. She listened to what we wanted, showed us all our options without any pressure, and helped us verify measurements. We left to... Mehr ansehen
Unternehmen hat geantwortet
Found what we were looking for in style, colours, comfort & price. Summary emailed to home as final check before ordering online . Excellent assistance at store to make ordering easy when ready to pro... Mehr ansehen
Unternehmen hat geantwortet
The staff were great and put us under no pressure on buying what I was looking for, the young lady knew every measurement on each recliner so very knowledgeable. When we had decided what we wanted whi... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktinformationen
Unit PC1, Gallagher Retail Park, Gallagher Retail Park, WS10 9QY, Wednesbury, Vereinigtes Königreich
4.9
Hervorragend
3546 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Fantastic service from Pati
Fantastic service from Pati
Everything explained all questions answered
11. März 2026
Antwort von Sofology - Wednesbury
Thank you for sharing!
Great experience from the team member…
Great experience from the team member Alisha. Patient and helpful.
Much appreciated.
11. März 2026
Antwort von Sofology - Wednesbury
Thank you for awarding us 5 stars!
Welcoming
Welcoming, staff very friendly,
We dealt with a very welcoming and charming young man named Harrison couldn't have been happier dealing with someone else, he was himself but in a professional manner and wasn't pushy in anyway which was really nice as I find alot of sale reps are he helped us make our decision very relaxing and with no hesitation from us.
Highly recommend this guy, it was a pleasure meeting him,
He deserves a nice bonus
Thanks Harrison.
30. Januar 2026
Antwort von Sofology - Wednesbury
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Harrison. Have a great day 😊
Friendly and knowledgeable staff made…
Friendly and knowledgeable staff made the purchase easy
7. März 2026
Antwort von Sofology - Wednesbury
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
The store assistant answered all my…
The store assistant answered all my questions and was helpful in explaining how the warranty etc works.
7. März 2026
Antwort von Sofology - Wednesbury
Thank you for sharing your experience Debra!
Great customer service
We were greeted when we entered the store. Asked if we had been before and if we needed help to ask. Alisha came over a few times and told us where to find the other items in that range without being pushy. She was very helpful and we received great customer service and was one of the reasons we bought our new sofa from you
7. März 2026
Antwort von Sofology - Wednesbury
Thank you for choosing Sofology!
Antwort von Sofology - Wednesbury
Thank you for awarding us 5 stars!
Pati was really helpful and supported…
Pati was really helpful and supported with choosing the right colour.
6. März 2026
Antwort von Sofology - Wednesbury
Thank you for taking the time to leave a 5-star review!😊
Excellent sales person, not pushy at all.
Very helpful sales person.
Was able to find the correct product for me.
4. März 2026
Antwort von Sofology - Wednesbury
Thank you for awarding us 5 stars Sue :-)
Antwort von Sofology - Wednesbury
Thank you for awarding us 5 stars :-)
Thankyou Patrycja (Pattie)
Patrycja (Pattie) is extremely friendly, helpful and professional and provided absolutely superb assistance over numerous previous visits and then finally again today when we purchased our new sofa.
Thank you Pattie!
1. März 2026
Antwort von Sofology - Wednesbury
Thank you for awarding us 5 stars Matthew, we apprechiate it.
Good service
Good service - not pushy at all.
Patrycja Was great, informative and very helpful. Lovely customer service skills.
Thank you 🤩
1. März 2026
Antwort von Sofology - Wednesbury
Thank you for choosing Sofology!
Excellent service by staff specially…
Excellent service by staff specially Raj. Decent price,Defo recommend this place.
28. Februar 2026
Antwort von Sofology - Wednesbury
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Helpful staff
Show room was very spacious and clean
Very helpful staff, Harrison was very informative, pleasant and nit too pushy.
Ordering was a breeze.
28. Februar 2026
Antwort von Sofology - Wednesbury
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Navigated the key points of the sofa Vs…
Navigated the key points of the sofa Vs my needs and requirements
22. Februar 2026
Antwort von Sofology - Wednesbury
Thank you for choosing Sofology
Exceptional Customer Service
From the moment I walked in to the purchase, the experience of buying my new sofa was outstanding. The customer service was exceptional—attentive, professional, and genuinely helpful. Pati in particular went above and beyond. She was incredibly friendly, knowledgeable, and thorough, making sure every detail was covered and that I felt confident in my purchase. It’s rare to receive service at this level. I’m absolutely delighted with my purchase and the overall experience!
23. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Sofology - Wednesbury
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Antwort von Sofology - Wednesbury
What an amazing review, thank you so much for taking the time to write this 😊
We were greeted as we walked in then…
We were greeted as we walked in then left alone to wander around the store. Assistant was very polite & explained everything to us about our purchase
22. Februar 2026
Antwort von Sofology - Wednesbury
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Raj from Wednesbury store was very…
Raj from Wednesbury store was very helpful with helping us choose the perfect sofa. Thank you Raj.
21. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Sofology - Wednesbury
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Raj. Have a great day 😊
Antwort von Sofology - Wednesbury
Hi there, thank you for your review. Another great review for Pati, we will make sure to pass this on! Have a nice day.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.