The customer Service agent was professional in his approach and left us to try out the furniture and also was around when we had questions. He also explained the differences between different sofas, m... Mehr ansehen
Unternehmen hat geantwortet
Unit E4, Lakeside Retail Park, West Thurrock Way, RM20 1WN Thurrock, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
The customer Service agent was professional in his approach and left us to try out the furniture and also was around when we had questions. He also explained the differences between different sofas, m... Mehr ansehen
Unternehmen hat geantwortet
Was greeted when arrived without being bombarded with unwanted sales info i was allowed to wander around the store without feeling pressured. On finding a sofa I liked the salesman was immediately ava... Mehr ansehen
Unternehmen hat geantwortet
We finally got our dream sofa from Sofology, all thanks to Mr. Saad! Even though we'd had trouble with their installment system before, he encouraged us to try again. His professional and friendly app... Mehr ansehen
Unternehmen hat geantwortet
From the moment we walked in we was greeted and made to feel welcome , Fern was very knowledgeable and helpful , we was made comfortable and not rushed during our purchase , amazing service and we ar... Mehr ansehen
Unternehmen hat geantwortet
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit E4, Lakeside Retail Park, West Thurrock Way, RM20 1WN, Thurrock, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Purchased 2 sofas today having had great advice from Steve at the Lakeside branch. He spent a lot of time with us helping us make the right choice . Very friendly and very knowledgable about all their products

Antwort von Sofology - Thurrock
Wide range of products to choose from. Easily adapted - colours, materials etc…
No hard sell from store assistants.

Antwort von Sofology - Thurrock
Well please definitely recommend went in there very nice people just left us to look around no pressure and we found just what we wanted thanks to mr saad very nice and helpful man

Antwort von Sofology - Thurrock
A really relaxing and unpressurised experience due to the welcoming and friendly nature of the sofology salesman Saad. He was friendly and informative and explained everything clearly. 10/10 from me. You got a great guy there .

Antwort von Sofology - Thurrock

Antwort von Sofology - Thurrock
great customer service
onsulant was polite and dealt with me with respect

Antwort von Sofology - Thurrock
Jon at the Thurrock lakeside store was very helpful . He answered our questions succinctly and we did not feel any pressure to buy.
When we did decide to purchase a sofa everything regarding the purchase and it’s delivery was explained to us .
Looking forward to receiving our sofa by the due date .

Antwort von Sofology - Thurrock
Al was really attentive and gave us plenty of time to think through our decision. Highly recommend

Antwort von Sofology - Thurrock
Excellent service, Jon gave brilliant advice and very supportive. Good communication and fantastic service overall. Thanking you

Antwort von Sofology - Thurrock
Very happy with our sofa delivered this week. Great service from the sales adviser in the showroom when we placed our order. He really helped us choose the right colour and fabric to complement our existing furniture and room decor based on the photos and material samples we showed him. We appreciated the advice and service we were given. Sofa looks fabulous on the room and is very comfortable!

Antwort von Sofology - Thurrock
We had bought our previous sofa from you and have been really pleased with it. The service we had from Ameet was amazing. he even found our old sofa on your records so we could check the size of the one that we were buying. He understood what we were looking for and guided us to the suitable sofas. He explained everything thoroughly but was not pushy. We had a lovely time with him and happy with the sofa that we have purchased. Thank you Ameet for your help.

Antwort von Sofology - Thurrock
Saab made the whole process of ordering the sofas very easy and explained the process very clearly.

Antwort von Sofology - Thurrock
Had a nice day looking at all the different styles of sofa's and chairs.
Three piece suits.
Finally came to a difficult decision of which sofa caught our eye.
Myself and husband agreed on the illnois 2 seater sofa with the console's, in the colour Latta in a mottled fabric. Saad talked us through all the details of the sofa and explained the guarantee of the frame work, and protection cover for the material and fabric. Saad was extremely knowledgeable. Saad knew all the information regarding the styles and details of all the sofas. We enjoy our time at sofology and ordering our new suit. We can't wait now to receive this furniture.

Antwort von Sofology - Thurrock
Thanks to Jon at lakeside store for making our visit so good, He explained everything and showed us every type of sofa we wanted. not rushing through anything, making sure what we had was what we wanted. again thank you Jon

Antwort von Sofology - Thurrock
Teresa Odonoghue was great and made the whole process very easy so many thanks to her.

Antwort von Sofology - Thurrock
Del was incredibly helpful and made the buying experience super easy

Antwort von Sofology - Thurrock
Steve was fantastic helping us choose our new sofa today. He was very patient, not pushy at all, and took the time to show us multiple options that would work for our room and space. It was a day I was honestly dreading, but Steve made the whole experience so much easier and actually enjoyable. Thank you for all your help!

Antwort von Sofology - Thurrock
Jon was amazing at helping us purchase our new sofa, he really knew his stuff and was very friendly.

Antwort von Sofology - Thurrock
We were instore over 2 hours .We were helped by Fern who helped us with everything we asked for very professionally. We purchased a sofa and footstool. Very happy with the service we were given.

Antwort von Sofology - Thurrock
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.