Sofology - CheltenhamBewertungen 

1'689
TrustScore 5 von 5

4.9

Unit FA, Gallagher Retail Park, GL51 9RR Cheltenham, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I enjoyed looking. Around . The store without any pressure from staff , ,When I was ready to purchase the Gentleman was pleasant and gave me all the information I needed ,before finalising my pu... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The young brunette girl was great, knowledgeable and very patient and friendly, yet professional. She deserves a promotion or a pay raise at least! She knows her job well and obviously enjoys it too.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Sofology was the last store we visited today. We were served by a very helpful gentleman called James that showed all options available that met our criteria. He was extremely kind , knowledgeable an... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Me and my friend came in looking for a sofa, we didn’t have any particular style in mind we just knew the measurements. Dawn was very attentive to us throughout the entire shop, and made sure to show... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Sofageschäft
  2. Möbelzubehör
  3. Möbelgeschäft
  4. Haushaltswarengeschäft
  5. Wohnmöbelgeschäft
  6. Polstergeschäft

Vom Unternehmen geschrieben

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Kontaktinformationen

  • Unit FA, Gallagher Retail Park, GL51 9RR, Cheltenham, Vereinigtes Königreich

4.9

Hervorragend

TrustScore 5 von 5

1689 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

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4.9

Alle Bewertungen

(1'689)

18'543 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Great service

Great service. Clear explanations.

27. September 2025
Sofology - Cheltenham-Logo

Antwort von Sofology - Cheltenham

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Bewertet mit 5 von 5 Sternen

Great selection of sofas to try out and…

Great selection of sofas to try out and good sized loose fabric swatches so you can clearly see the full range of colours and textures. Really helpful staff, particularly Lola, who took the time to understand what we were looking for and to provide the best options.

20. September 2025
Sofology - Cheltenham-Logo

Antwort von Sofology - Cheltenham

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Bewertet mit 5 von 5 Sternen

Explained everything very well

Explained everything very well, had great knowledge.

24. September 2025
Sofology - Cheltenham-Logo

Antwort von Sofology - Cheltenham

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Bewertet mit 5 von 5 Sternen

Pleasant sofa buying experience!

Scott was a great advisor to our sofa buying experience and was helpful and patient with our requests.

21. September 2025
Sofology - Cheltenham-Logo

Antwort von Sofology - Cheltenham

Thank you for your wonderful feedback! We're thrilled that Scott made your sofa buying experience enjoyable and was helpful with your requests. At Sofology Cheltenham, we aim for exceptional service, and it's rewarding to know we've succeeded. Your 5-star rating is appreciated and will be shared with Scott and the team. If you need further assistance, please reach out. We look forward to welcoming you back!

Bewertet mit 5 von 5 Sternen

Great customer service

Very helpful woman who helped me.

21. September 2025
Sofology - Cheltenham-Logo

Antwort von Sofology - Cheltenham



Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you had a positive experience at Sofology. It's wonderful to know that the team was helpful and knowledgeable. We strive to provide the best service possible, and your kind words are truly appreciated.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to our store soon!

Bewertet mit 5 von 5 Sternen

Very good service

Very good service

21. September 2025
Sofology - Cheltenham-Logo

Antwort von Sofology - Cheltenham

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Bewertet mit 5 von 5 Sternen

Buying a new sofa

Very helpful and friendly.

20. September 2025
Sofology - Cheltenham-Logo

Antwort von Sofology - Cheltenham



Thank you so much for taking the time to leave us such a wonderful review!

Bewertet mit 5 von 5 Sternen

Good experience

James in the Cheltenham store was friendly, helpful and above all patient with us - thanks! Ordering & finance processes were straightforward now hoping that the rest of the process is as smooth. Would recommend.

20. September 2025
Sofology - Cheltenham-Logo

Antwort von Sofology - Cheltenham

Thank you for choosing Sofology :-)

Bewertet mit 5 von 5 Sternen

Great service

Nothing beats a face to face service. Wanted to order our sofa in store and Lola was a great help. Super chilled experience. Looking forward to enjoying our new sofa!

20. September 2025
Sofology - Cheltenham-Logo

Antwort von Sofology - Cheltenham

Thank you!

Bewertet mit 5 von 5 Sternen

Sofology Cheltenham - Toby was incredible!

We visited Sofology Cheltenham and Toby was amazing!

Incredibly conscientious, knowledgeable and kind. Excellent customer service - he really made a massive difference which we really appreciated.

20. September 2025
Sofology - Cheltenham-Logo

Antwort von Sofology - Cheltenham

Thank you for this amazing review Carl

Bewertet mit 5 von 5 Sternen

It was good to be able to look around…

It was good to be able to look around the showroom without b feeling pressured but to have someone close by to answer any questions we had.
Great selection of furniture with different fabric options and the showroom was laid out in a way to see and try the furniture out.
Whilst the sales people seemed very young, they were really knowledgeable and very friendly.

17. September 2025
Sofology - Cheltenham-Logo

Antwort von Sofology - Cheltenham

Thank you for visiting Alison :-)

Bewertet mit 5 von 5 Sternen

Great service

Expert knowledge and attention without being pushy.

Finding out about other sofas not on display and showing us equivalents to make decisions easier.

Great service.

16. September 2025
Sofology - Cheltenham-Logo

Antwort von Sofology - Cheltenham

Hello, we are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Bewertet mit 1 von 5 Sternen

The company were ok to deal with the…

The company were ok to deal with the the sofas are dreadful and designed badly . Spent 4K on a sofa and the angle of the sitting position has caused me leg and back problems from a week after sitting in it . If I stop using it the problems go away , they have a serious design fault .

13. September 2025
Bewertung ohne vorherige Einladung
Sofology - Cheltenham-Logo

Antwort von Sofology - Cheltenham

Hi there, thank you for sharing your review. We're sorry to hear about your experience and would love the opportunity to look into this further for you. Please feel free to email us at social.media.complaints@sofology.co.uk with your review and account details, and our team will be happy to assist.

Bewertet mit 5 von 5 Sternen

Lovely man

Lovely man, Friendly, helpful &informative

13. September 2025
Sofology - Cheltenham-Logo

Antwort von Sofology - Cheltenham

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Bewertet mit 5 von 5 Sternen

The lady that helped us in store was…

The lady that helped us in store was very knowledgeable and proactive.

7. September 2025
Sofology - Cheltenham-Logo

Antwort von Sofology - Cheltenham

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Bewertet mit 5 von 5 Sternen

Good easy experience

Popped in last thing on a Sunday and managed to complete order in less than 20 mins.

7. September 2025
Sofology - Cheltenham-Logo

Antwort von Sofology - Cheltenham

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Bewertet mit 5 von 5 Sternen

Great service, great experience

The first member of staff we met, Dawn, was great and really helpful. We tried a couple of sofas we had seen advertised - not for us, but Dawn was great, told her what we needed, how we sat to be comfortable, and she took us round the store, all of us ticking things off if they were not suitable.

Really helpful, and thanks to the store manager Kris for letting us take colour swatches home for a night or 2 to help us decide on colours.

Cannot recommend highly enough

5. September 2025
Sofology - Cheltenham-Logo

Antwort von Sofology - Cheltenham

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Bewertet mit 5 von 5 Sternen

Very pleasant atmosphere in the store

Very pleasant atmosphere in the store, I was able to wander round without any hassle, but when I sought advice a sales person was nearby without going to try and find somebody. Well done. The sofa and armchair I have chosen were extremely comfortable so well done. The only disappointing part was the delivery charge which seemed very steep but otherwise excellent service.

4. September 2025
Sofology - Cheltenham-Logo

Antwort von Sofology - Cheltenham

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Bewertet mit 5 von 5 Sternen

Found what we wanted

Found what we wanted. The staff were very very helpful & polite.looking forward to seeing our new furniture when it arrives. Thank you

20. August 2025
Sofology - Cheltenham-Logo

Antwort von Sofology - Cheltenham

Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our team helpful. At Sofology we strive to provide the best possible service to our customers, and your feedback is a great testament to our efforts. If there's anything else we can assist you with, please don't hesitate to reach out.

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