Poor customer service
I am really disappointed with the customer service I experienced. Not being from the local area, I noticed the sign for this company and thought I would pop in for some advice about banners. Unfortunately, the woman on reception was extremely rude and abrupt, which completely put me off. First impressions matter, and this was not the kind of welcome you’d expect from a business.
Antwort von SG World
Hello Kimberley,
Thank you for taking the time to share your experience with us, we are truly sorry to hear that your visit to our reception was so disappointing.
We pride ourselves on providing a welcoming and helpful service to everyone who comes to SG World, and it sounds like we fell well short of that standard on your visit. Please accept our sincere apologies for the service you encountered; that is certainly not the first impression we want to give.
We take all feedback on our team very seriously. Could you please email us at marketing@sgworld.com so we can discuss this with you privately and understand the situation better?
We appreciate you bringing this to our attention.
The Team at SG World
