EE Bewertungen 

Any one considered going with EE, needs to think again. This is my 3rd review and I can tell you they just are completely money grabbing a,holes. I am tied in to broadband for a second year ( as I said before it's more like a prison sentence). If you want out they will charge you £300. Extortionate. We where also told if we paid our phones with them we would get it cheaper ( we where on pay as you go at £23). Then they put it up to £26. I rang them and was told I had to fill in some paperwork they sent me over the phone said I had to allow this by clicking on the message they sent me. ( So I did) Not knowing they where stitching me up to pay more on our phones). I was told on the phone the payment would go back down to £23. Well it hasn't it's still £26 just for the phone.( Also we don't get what we had payed for as pay as you go). This company is bad.

Subject: Request for Assistance with SIM Card Registration Issue in Egypt

Dear Orange,

I hope this message finds you well. I am reaching out to express my concern regarding a significant issue I have encountered, which I believe is directly related to your services.

Recently, I purchased a new Samsung S25 Ultra and attempted to buy a SIM card while in Sharm El Sheikh. Historically, this process has gone smoothly for me, and I have been able to enjoy seamless connectivity. However, upon acquiring the SIM card for my new phone, I was informed that I needed to register my device with the police. This was unexpected and complicated my plans.

After returning to Hurghada two months later to purchase another SIM card, I was dismayed to discover that my phone's MAC address had been blocked in Egypt. This unfortunate situation has rendered my new device unusable with any Egyptian SIM card, leading me to the distressing conclusion that I may need to purchase yet another phone just to access mobile data while in the country.

I am truly disappointed with this outcome, as it seems incredibly unfair and disruptive to travelers like myself who rely on mobile services. I kindly request your assistance in resolving this matter. Is there a possibility for you to unlock my phone or provide a solution that would allow me to use it with an Egyptian SIM card?

I appreciate your attention to this matter and look forward to your prompt response. Thank you for your understanding.

Why is it that Orange Egypt hides behind a lot of advertising.
They choose to remain silent when this world company has made so much shit in this matter. Have tried several times to get Orange in the ports to fix the huge mistake they have made. But no, it won't happen, we can't.
This means that I can no longer buy Sim cards in Egypt and therefore no longer have data on my only 1 year old phone.
As I see it right now, your world company has 2 options.
1. Fix your mistake quickly
2. Buy me a new mobile phone
PS:

If I still don't hear from you in Egypt, I will continue to denounce you as an irresponsible telecommunications company.
After all, it is YOU who have messed up the

For two years the ee app has been beyond the realm’s of usable, I’ve spoken to ee a few times now, the response “the app is been updated, wait a few days or we’re having issues with the app and will be rectified in a day or so” well after TWO YEARS (you go figure)………

Unfortunately, I have had to put 1 star. Nothing less for me to put!
Why, why has BT gone into partnership with EE? They are useless.
Why have I had to have an EE router, when my BT router and expander discs were working great!
BT engineer comes out last Saturday to fit EE router. Pulls fibre cable too hard, severing it! So no Broadband until open Reach can come out!
Tuesday open reach repair and fit new ONT box.
Today, hardly getting any broadband to house, as there's a fault with the connection. So now have to wait for open reach again. Coming tomorrow afternoon, but need them to come earlier as going away! Or do BT expect me to cancel my holidays and loose money to work around all their faults! From the beginning I requested 2 expander discs. But guess what, can't order those until the broadband is up and running correctly, so still won't have broadband functioning correctly. And then will have to wait for them to arrive.
But BT is still happy to take my money, even though I'm not receiving a service.
To say I am so disappointed in BT is an understatement. What have you done BT!!!

Log in issues! No access my business invoices! No chat available! Not able to request call back after filling in submission form stating not available! No customer service even after waiting 20 minutes! What a joke of a company! Happy to take your money on automated system! There are better companies out there, I would stay well clear.

Slow broadband. Contract states it will be 37mbps but keeps dropping to 5mbps or even lower ridiculous then back up to 20mbps been happening for ages engineers keep coming out and the same thing happens couple days later back to 5mbps. It’s funny how they got multiple EE trustplot accounts as this one is on 1 starts. Not surprised.

They should change to SSS.. somethings sometimes somewhere. Travelled to 3 major towns today and despite being less than a mile from the town centres of all 3 couldn't get a signal, just sat there watching the network drop from 1 bar to zero. As a business the number of missed calls txt we are getting is beyond a joke

This is not what I expected from a provider , which they say is the best 10 years in a row. This is a complete lie, what they mean is the worse network provider 10 years in a row, it really is , the network is so slow , wherever I go the network is slow , this new phone S22 ultra is the slowest phone with this network you could possibly want , I have put othe providers in my phone , and bingo it’s is so much better and I can’t get out of this horrible company , they are so disgusting l Wish to see the back of them , my name is Peter Quail and I do not wish EE to reply there is no need you are pompous completely pompous.

Over the past 3 months I have had over 40 phone calls, from god knows where all different land line number]. Offering me discount on my bill. My bill is only £10 so why would I bother, I have received 3 calls this morning 01415010925 they said they are calling from EE PROMOTION, but couldn’t even confirm my name, tried ringing EE ON 150 waste of time have now put in complaint via email. THIS IS HARASSMENT

Very poor signal. Phone ogyrn non functional unless WiFi

32% price increase within a month of 2 year contract. Extra charges every month for no reason. Unaffordable since so.much higher than i budgeted so can't afford other necessities but EE don't care

Myself and dad both started contract within a week. Similar issues.

Only vague lucky thing is my husband was planning to switch to EE and we were planning to take out EE broadband when moved house few months after my contract started. Luckily had time to know how bad they are both in signal and as rip off merchant that avoided. We have reliable and cheap phone contract for him and broadband with much better provider.

Only

I have phoned to make a complaint about multiple calls as a vulnerable sick customer? Who got distressed in calls I have Severe ME dysautonomia fibromyalgia brain fog and all they do is start doing calculations 36 minutes of head mash that I didn't ask for just please put a complaint through. I can't stand this anymore it's unbearable ....page numbers written down again until I'm soooooo confused I can't cope nothing should be this time consuming and upsetting to the point of self harm ...I will be leaving after 35 years customer I can't be spoke down to on a phone repeating charges over over over again ...

Started a new 24 month contract but within 6 days received an email stating my bill will increase by £10.60. Absolutely shocking...luckily i was within my cancellation period....bye bye EE Shame on you!

Worst worst worst network I have ever seen in my life. I will not recommend any one or continue service with EE. My iPhone was broken so I had claim it like Couple of months ago and they told me 120£ charge for it . After EE didn’t took the payment from my account or no call or not even email or message for payment but last week I have reviewed a mail from moorcroft group who is debt recovery limited. EE didn’t inform me for any payment or no call and direct this debt company contact me and asking me for £149 . I will not recommend any one to join EE network. I try to call EE and went to shop but no one help me . 0 zero star to EE.

I bought Sim Card Pay as you go Only with EE, as I am not technical, I didn't use my Mobile for a while. They locked my telephone and the so called Executive of Complaints, was deceitful in saying that I did not pass Security and therefore, they were not going to unlock my telephone.!!! I don't recomment this EE Network to absolutely Anyone. Stay away from this company if you want to save money and stress. Thank you.

More concerned about what they think is best rather than my actual needs.

Land a plane? I don't think so, should have a warning on that TV advert ...'please don't try this at home'
My EE network continuously crashes, especially worse after 3pm every day.
I would NOT recommend this network to anyone.

ee have now turned off my signal booster box.After being a customer for over 25 yrs loyalty means nothing,I don't have a signal for my phone anymore,..To be told to upgrade my phone or leave ee is an insult ( I wish I could use stronger word's here )
Thousand of pounds I have spent over the years running 3 phone's for my family and I.
Now I understand that BT owns ee and are advertising their New broadband with an ee signal booster box.!! Something stinks around here.
Whilst I have been told to upgrade or leave.So I am taking your advice and leaving ....O2 Can give me a full signal down here shame you can't or won't.
Incidentally Your customer services are pathetic in explaining why you cannot resolve my problem... 25 yrs of loyalty means nothing. Bye bye ee Hello O2.

Shocking company. Made me pay for a tariff that rolled over (without my knowledge) for a contract I fully honored. Then made me pay for several months for something I didn't even use. All when I was a struggling student and to add insult to injury leave a black mark on my credit report for 6 years.