Manchester United Bewertungen 

Anything for the score pretty much sums up Manchester United, even if there is a mound of collateral damage along the way.

Countless problems with the new MUTV.
I couldn't watch a live match because the website failed. I contacted MUTV and the response was effectively "the app was working" even though that's not my preferred way to watch.
They don't put the games up until several days later even the pre-season games don't get uploaded quickly.
The desktop video player still doesn't work properly as the match doesn't fit the screen. I've contacted MUTV but they've done nothing about it.
The website redesign has made finding content harder.
The feedback process itself appears to have an error code! I rest my case.

Absolutely disgusting club!! Been chasing a membership refund since the start of June and its now the 23rd July and they still haven't issued it after saying they have. This club is a joke!! Do not sign up to any membership at this club, Absolutely disgusting!! Robbing trashy club. Been a member for over 5 years now and this is how they treat their so called fans. Disgusting club stay away from purchasing a membership.

This might be some of the worst customer service I’ve ever experienced.
For somewhere that I’ve spent a lifetime investing in and supporting, I find this shocking.
I was born in Urmston and while I now live in London I can’t think of a time when the care of fans has been any worse.

Still waiting for Sabina Garcia and other CSA’s to respond to the exceptionally poor returns portal on the club shop.

Is this Jim’s way of trying to stealthily skip past the returns period and force people to keep items they can’t sell???

Just paid £70 for adverts trying to sell me merch and match day experience's from £380-£1200

Bought my grandson a ManUtd football kit £92 for a Christmas present. He’s literally only worn it a few time as the white logos are coming off. You don’t expect this to happen after such a short while. They refuse to compensate me which is outrageous. I could have bought a replica kit for a fraction of the price. What makes it more upsetting is I’m an 80 year old grandmother and it took me some time to save up, all said it’s very upsetting

Replaced their support staff with terrible AI

I bought tickets for my Kid about three years ago and didn't notice the recurring charge until this most recent one.

I noticed this one because they emailed me telling me to update my card details or the payment wouldn't go through and subscription cancelled. That's fine, annoyed I didn't notice I was being billed sooner.

Then, even though my card details had changed and they said they wouldn't bill me, they charge me £75 and the bank is fine with just letting that card payment go even though the CVV number is different.

Called them to try and resolve it and got stuck with their AI assistant who is really slow, can't really understand what you're asking, can't really respond properly and he's supposed to put me through to a real person if I need one but he will not do that under any circumstances.

I spent half an hour talking with 'John' to try and get him to recognise my request for a cancellation and refund - wouldn't let me speak to anyone, just kept asking for a membership number and he couldn't get it, kept telling me he had confirmed cancellation and refund on someone else's membership. Not my membership number.

So then I spent a good five minutes typing it in one number at a time while John read that back to me.

Then he confirmed that the refund and cancellation with the correct number and because he's so bad at his job I asked for a reference number or email confirmation and their AI assistant can't do that.

Most of the time he can't even speak without chopping up words, it's basically unusable and whoever decided that was something that was worth paying for needs to be sacked.

My youngest kid is ten years old and I could have him do this job better, in less time and with far less frustration than this "automated assistant"

If I could rate this experience Zero stars or go negative I would but I'll have to settle with 1*

I'm also not convinced I'm going to get a refund in 14 working days and then I'll have to chase all this up with my bank for fraud - because it is.

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Update : Now a month on, I've got an email saying I'm due back the money but no money back. Just a complete waste of time and they're hoping you don't chase it and they can keep it ... I'm going to, they're not keeping it.

Went for a corporate game against Forest last Sunday. The staff are great but the stadium needs serious work. Would be a 1 star if the staff weren't so good.

Very bad since the update especially the new app too horrible layout not has much as b4 either I been a user for years this new layout & the fact they've taken predictions away with 3 games left is outrageous most probably lose a user here since this Radcliffe come on he's more of a dictator than these glazers both of em have done nothing for the fans apart from rip them off

Re Manchester Marathon - MUFC parking: Overall I was very happy with the marathon event so this is not really a reflection on that organisation BUT the pre-booked parking at MUFC Old Trafford football ground was an absolute disgrace. DO NOT USE THIS. The queue of cars stopped moving 2 miles before the car park (we arrived 1 hour early) and I had to get out and walk the rest of the way to the race starting area. If I had been driving alone then I would certainly have missed the race altogether and I'm sure this must have happened to some people. Luckily my wife was with me and able to stay in the car but it took her 2 HOURS to reach the car park! When she finally got there, the staff would not accept my print-out as proof of booking or her screenshot of my booking, they would only accept the proof from my phone wallet and thankfully I left my phone with her as without it she may have been refused access even though I pre-booked! To the race organisers I would say you need to sort his out. To everyone else participating or supporting I say DO NOT USE THIS CAR PARK!   

food was disppointing considering we paid extra for more exclusive area

Fantastic hospitality highly recommend

Just had a stadium tour by Tony, was amazing and learnt so much about Manchester United and the stadium itself.

Totaal stadion tour, it was amazing. Steward is a legend! He takes us with the tour en told a lot of interesting things with passion.

Really loved the design at the website. Very easy to navigate and understand.

I'm a club member and paid on average £52 for a ticket...guess what this morning....go on guess ...
Average not counting any major game.
Average NOW £150
Utter disgrace 😒 fans that 😒 support the club through "BAD & GOOD"

Watching Ruben Amorim deliberately trying to loose against Wolves isn't my idea of good value.

It's absolutely ridiculous that managers are financially better off getting sacked and Ruben clearly has already spent his sacking compensation and is desperate to be given the boot.

The only problem is the club is so badly run, they have tried someone with experience only in Norway, someone with experience only in Holland and now this fool from Portugal, who would be next? Someone who has only managed in Belgium or Denmark???

As Carlo left Real Madrid in the summer, Man Utd were to scared to make the changes needed.....if they had Man Utd would probably be 6 points clear at the top of the league and wouldn't have lost to Grimsby!!

I used to love this club, it's now a total joke.

Yooooo wagwan Uniteds the red devils greetings from Kevin in Uganda 🇺🇬 am a United fan and I would like to be a United player because am a footballer ⚽ but as you know in Uganda they don't value sports and our talents are fading. I will be glad to have a place in MANCHESTER UNITED. Even if its academy. Thanks

A very poor response from the Customer Service Team. Did not process a paid purchase made last month. Dragged responses for over a month until stock is out.

Buying tickets or doing anything at United just smacks of annoyance and greed. Bought two tickets through SportsBreaks (basically while labelled United page). You have to associate tickets together if you buy for a minor, but the whole process is a NIGHTMARE. On top of that, you can ONLY access the tickets through the app. So it's 'use the app or you can't go to the game'. It's a nightmare to use and so so painful. It makes me think it's all about grabbing your data. I wish it was the 90s again and we could just care about the football