Kaybeedoors Bewertungen 

33
TrustScore 4.5 von 5

4.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Would have no hesitation in recommending Kaybeedoors, they have been absolutely brilliant from the start. Bought 9 doors plus furniture, the staff in the shop were so very helpful. Rod did a great job... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Excellent Customer Service Ordered doors online this time - great website, doors delivered by Rick- love the service from Rick calls you on the day of delivery to confirm time - very helpful what... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great experience from Kaybee Doors. We had been given a wrong set of door furniture by mistake, and we didn't realise, until we got home. We needed the item exchanged on the day, as our door fitter wa... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Bought doors and handles Nov 20, handles have all gone off colour, been in touch several times they are refusing to change them as we are getting the blame for cleaning them with an abrasive when we h... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Haus & Garten

Informationen, die aus verschiedenen externen Quellen stammen

At Kaybee our aim is to bring you premium quality products at the lowest prices Our external doors, external oak doors, internal doors, wooden doors and pine doors will not be beaton on price We will always beat the price of any like for like


Kontaktinformationen

4.4

Hervorragend

TrustScore 4.5 von 5

33 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.4

Alle Bewertungen

(33)

0 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Kaybee doors

The staff were very friendly and knowledgable about their products. They recommended a really good door fitter, and on the day of delivery rang to inform us of the time that they would be arriving. I would definitely recommend this company. All on al a great experience.
We had looked at doors online, but it was far better visiting the store and getting the advice of the staff.

6. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I went to order new doors unfortunately…

I went to order new doors unfortunately the doors I wanted where not in stock, Ricky helped provide a more than suitable alternative, he was great at organising the delivery at a convenient date and time, upon depiver Ricky unloaded the doors without a fuss. Highly reccomend!

2. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Just ordered 7 internal doors

Just ordered 7 internal doors, firstly the quality of the doors was excellent, the customer service when ordering, sizing and suggestions was brilliant, well done lads, price was fair. The delivery, friendly, professionalism was second to none, well done Ricky. Now the fitting, Ricky spoke to the fitter Gary who attended at short notice, he was friendly and professional, he sorted the doors and fixtures in no time, no mess, no problem just a great job, the price he charged was fair, I would recommend both Kaybee doors and Gary with no hesitation, well done to everyone, Ricky and the team and Gary, pleasure doing business 👍 Peter & Jackie

13. Februar 2024
Bewertung ohne vorherige Einladung
Kaybeedoors-Logo

Antwort von Kaybeedoors

Thank you so much for your 5 Star review. It is very much appreciated.

Bewertet mit 5 von 5 Sternen

Great selection and advice

Popped in to discuss doors with the guys as they were recommended to us by friends. We were greeted with a smile and allowed to look around without being bothered. Some of the staff were a little busy at the delivery shutter which was open as they were taking doors off a wagon. After looking around for a while and having a few questions we approached one of the staff and he was more than happy to answer our questions. We didn't buy at the time but left with a good idea of what we want and decent advice. We will be back once building work starts.

13. Januar 2024
Bewertung ohne vorherige Einladung
Kaybeedoors-Logo

Antwort von Kaybeedoors

Thank you for your kind words I will pass them onto all our staff. Very much appreciated.

Bewertet mit 1 von 5 Sternen

Don’t buy from kaybee doors Jamaica Street Liverpool

When u buy from kaybee doors they fall over themselves to be as helpful as possible to get their hands on your money. The manager Adam couldn’t have done more to make sure you placed an order they even recommend a fitter to fit your new doors. Sadly as soon as they have your money that’s where the service ends. I paid for my door to be painted by them and fitted by their so called competent joiner Barry. The paint job is so poor that water has got in to the door and it’s delaminated in the centre. The door is coming away after only two months of fitting. Adam is like Jekyll and Hyde He was aggressive and refused to accept that one of their doors could possibly be faulty. The will lie and try to fob u off with every excuse they can think of. As for the joiner they recommend he hasn’t fitted the door properly. it appears he’s took too much of the door at the time of fitting kaybee refuse to accept any responsibility despite recommending the fitter 😂 Kaybee doors are a cowboy firm who will just take your money and don’t want to know when the crap they sell develops a fault. Word of advice go elsewhere There are plenty of door firms to choose instead of this one. Formby doors. will fit your door properly If you must deal with the sharks make sure you pay with your credit card so u can do a chargeback or section 75 claim if something goes wrong Better still don’t buy from them at all and go elsewhere. YOU HAVE BEeN WARNED ! ! Judging by the owners reply they don’t like honest reviews Which will damage their business. See thru their lies. I didn’t take anything off the door their recommended fitter did why would I pay a fitter then trim the door myself 😂. Shows them up for the sharks they are Go elsewhere

30. September 2023
Bewertung ohne vorherige Einladung
Kaybeedoors-Logo

Antwort von Kaybeedoors

From time to time we receive complaints regarding products, this is inevitable for any business. Even before we tried to help you by requesting more information, you were threatening! You appear to have blamed everyone but yourself! When you purchased the door you were warned that you can only trim 6mm off any edge, as per the manufacturers instructions. Instead you trimmed the the door by 47mm. What's worse is that when you trimmed the door you did not recoat the bottom edge as instructed. This is what almost certainly caused the veneer to lift. The door was finished by ourselves to our usual high standards, at least five coats. Due to this we have hardly any complaints. That is of course WHEN SOMEONE DOES NOT RETREAT A TRIMMED EDGE which allows the moisture in. With regards to Adam. You could not find a more polite and helpful person if you tried. Adam goes above and beyond to help customers. I think given the way you were talking to Adam in the store he was very patient. You were informed that the fitter we recommended to you does not work for us. However, Barry has been fitting doors for over 25 years, and in our opinion, is one of the best fitters in Merseyside. If you are unhappy with the way your door was fitted then you need to speak to the fitter. To sum it up, too much was trimmed off the door and the door was not re-coated. This almost certainly caused the problem. If you did the same to Formby Doors, my guess is they would have advised you of the same. Kaybee Doors has a fantastic reputation for customer care or we would not have been round for so many years!

Bewertet mit 5 von 5 Sternen

We visited Kay bee doors a few ago…

We visited Kay bee doors a few ago looking for internal doors,with little knowledge of the type of doors we wanted. We were introduced to Ricky who dealt with us from the inception. We made several visits before identifying the doors we wanted. Ricky’s knowledge of the type of doors, amounts that could be safely trimmed off, greatly assisted our decision. He advised on the specific hinges, locks and handles, and by the time we finished, we were more than satisfied with the advice and the’ banter’, which made the whole thing an experience.
Ricky maintained contact with us through the whole process, from start to delivery, and to be honest, they were not pushy in any way, but just gave good solid sound advice, and recommended a few fitters, one of which we have agreed to use.
Price wise they were comparable if not better to many other places.Free delivery and each item checked upon delivery. Great service all round, and a pleasure to deal with. I have read a few adverse comments , wh I I am surprised, and I can honestly say I would definitely use again. Well done Ricky and colleagues. Credit to the business. Regards Paul .

2. Juni 2023
Bewertung ohne vorherige Einladung
Kaybeedoors-Logo

Antwort von Kaybeedoors

Thank you very much for your kind comments. Very much appreciated.

Bewertet mit 1 von 5 Sternen

Didnt open doors

The two solid oak fire doors from Kaybee which i paid £450 for were delivered with marks and stains, when i complained and asked for a discount i was blamed for causing the stains no less Avoid at all cost

30. November 2022
Bewertung ohne vorherige Einladung
Kaybeedoors-Logo

Antwort von Kaybeedoors

Mr Kendall. Here we go again! We went though all this with you last September. In short you reported the alleged marks on your doors more than two weeks after they had been delivered. Also, you reported marks on the doors and then fitted them anyway!! This is why we could not help you further. We are a company with a great reputation of customer service (read our Google reviews). In this case your expectations are unrealistic.

Bewertet mit 5 von 5 Sternen

Great service

We had to replace a door and Kaybee provided excellent service from Adam the Shop/depot manager to driver Ricky and his colleague Rod. They were all most helpful and gave great advice.
We have always had great helpful service from the Kaybee team.

5. Januar 2023
Bewertung ohne vorherige Einladung
Kaybeedoors-Logo

Antwort von Kaybeedoors

Good morning Mrs Donovan

Thank you very much for such a lovely review and kind words. As always it has been a pleasure dealing with you and we wish you and Mr Donovan all the best for the future.

Best wishes, Kaybee Team

Bewertet mit 5 von 5 Sternen

Above & beyond service

I'd had a nightmare sourcing doors that had enough play on them to accommodate a 'disjointed frame'. Sourced appropriate doors via Kaybee, received really quickly and as promised as I was panicking about the Christmas rush/Christmas trikes etc and needed them in time for the planned joiner.

The delivery drivers Ricky & Rod were awesome, called me ahead of arriving, lifted them into the house and even recommended suitable treatments for the doors and a guide on applying this effectively to get the most of my doors without damaging them!

Excellent service all round and will be revisiting to purchase doors for my next project very soon!

21. Dezember 2022
Bewertung ohne vorherige Einladung
Kaybeedoors-Logo

Antwort von Kaybeedoors

Hi Phoenix Rising

Thank you for taking the time to write such a great review. We are happy we could supply a suitable product within the time scale you required and wish you well with your project. I will make sure the guys in the store and Ricky and Rod get a nod for doing such a good job too!

We look forward to serving you again in the future.

Best regards, Adam and the Kaybee Team

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service. This is the second time I have ordered doors from Kaybee doors - I was so pleased with my doors for downstairs that I ordered similar for upstairs.
Selection and advice in shop is great and prices are very competitive. Communication about delivery is perfect. Ricky rang me to arrange a suitable time and messaged me when he was on his way. We had a problem with opening/closing my garage door to store my doors and Ricky and Adam were patient in trying to find a solution. They definitely went over and above what’s expected and I was really impressed. I have already recommended Kaybee doors to lots of friends and family.

9. Dezember 2022
Bewertung ohne vorherige Einladung
Kaybeedoors-Logo

Antwort von Kaybeedoors

Good morning Angela

Thank you for your purchase/s and a lovely review.

We are pleased that you are happy with the doors and found the advice in store great. We always try to be competitive with our prices and are glad that you found this to be the case. I will be sure to thank Ricky for his efficiency and it is always lovely to hear we are getting things right and providing a decent level of service.

Many thanks, Adam and Kaybee Team

Bewertet mit 5 von 5 Sternen

Refreshing to see a business run so well

Would have no hesitation in recommending Kaybeedoors, they have been absolutely brilliant from the start. Bought 9 doors plus furniture, the staff in the shop were so very helpful. Rod did a great job painting them. Ricky rang this morning with approx delivery time and he and Rod delivered on time, great couple of lads and a great advert for their company. Big THANK YOU Kaybeedoors.

25. November 2022
Bewertung ohne vorherige Einladung
Kaybeedoors-Logo

Antwort von Kaybeedoors

Good morning Mr Holding

I hope you are well.

Thank you for your purchase and brilliant review. I will let the team in the store and Ricky and Rod know that you are pleased with the level of service and quality of work. It is always good to have feedback and we can not thank you enough for being such a gentleman.

Many thanks, Adam and Kaybee Team

Bewertet mit 5 von 5 Sternen

Helpful advice when selecting 5…

Helpful advice when selecting 5 internal oak doors - communicated well on delivery date - decided not to go for factory finish & selected our own - Rod did a great job & really pleased with the end product
Would use again & recommend to others

23. November 2022
Bewertung ohne vorherige Einladung
Kaybeedoors-Logo

Antwort von Kaybeedoors

Good morning Bruce Bott

Thank you for your purchase and for taking the time to write a great review. We are always happy to hear that customers are appreciative of the advice we give and that they find it helpful. Rod does get a lot of praise in store and via the web for doing such a good job as he is so conscientious.
I hope the doors look good an wish you all the best.

Many thanks, Adam and Kaybee Team

Bewertet mit 5 von 5 Sternen

Excellent Customer Service

Excellent Customer Service
Ordered doors online this time - great website,
doors delivered by Rick- love the service from Rick calls you on the day of delivery to confirm time - very helpful what a great guy to have as part of your sales team.
We have all our internal doors from Kaybeedoors
Great quality - wouldn't go anywhere else.

3. März 2022
Bewertung ohne vorherige Einladung
Kaybeedoors-Logo

Antwort von Kaybeedoors

Thank you for your kind review.........Is this Ricky's Mum??

Bewertet mit 5 von 5 Sternen

Can't recommend them enough

Can't recommend them enough. Staff in the store were brilliant when we first went in, offering really helpful advice and guidance. A wide range of doors and fittings on show. They did us a great deal on an order of 10 doors and had them in within a week. Equally helpful on the phone sorting out delivery which was on time as promised and very efficient. After sales care also good, which is why we've got another 3 doors on order. A great team all round

2. März 2022
Bewertung ohne vorherige Einladung
Kaybeedoors-Logo

Antwort von Kaybeedoors

Thank you for your kind review.

Bewertet mit 5 von 5 Sternen

We ordered doors months ago and asked…

We ordered doors months ago and asked if Kaybee Doors would hold them for us in their warehouse as we had no room to store at home. The customer service we received was first class. So accommodating and extremely helpful. Nothing was too much trouble and the gentleman who dealt with our request was extremely professional. We finally had our doors delivered yesterday and again, they kept us updated in terms of delivery timescales and Ricky who arrived with the doors was fantastic. From start to finish our experience of Kaybee Doors has been amazing. I would definitely recommend them as a company and would not hesitate to order from them again. Superb service.

5. Februar 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic service and product

Ordered doors which were delivered on time by a charming delivery man who carried all doors into the house for me.
We then realised we had ordered one door the wrong size.
I contacted Antony at Kaybee doors who was wonderful ordered the correct size and could not have been more helpful.
What a joy to have a great product and excellent customer service. Would highly recommend

16. November 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Terrible service !!

We orded 5 expensive doors from here a couple of weeks ago was told when they come in they would be delivered free of charge then when I gave postcode was told can’t do it for nothing and was charged £30 i
Was called to say doors was in stock and would be delivered but 1 door didn’t come in stock so had to wait, for it to follow,was rang after delivery to say door was now in I asked could it be delivered informed them that we had joiner coming they said they would try, they never got back to us so I rang for an update told them the situation with the joiner and they said can’t do nothing about it as no delivery drivers are available they where off work, I took half a day off work to collect the door to give to the joiner when I arrived at the shop there was a guy behind the counter called TOM then while I waited to be dealt with a delivery van pulled up outside the shop, the driver came in behind the counter to serve customers and complained to TOM that he was stuck in traffic and that why he was so long out delivering saying yesterday was the same . I then asked had he been out making deliveries TOm quipped in quickly and told the driver to say NO to me right in front of me I confronted TOM with the question why was I told lies and not had my delivery to wich he rudely responded saying I suppose this will be my fault I made it clear I wasn’t happy this had cost me half a days pay plus borrowing a vehicle after them charging me for delivery my experience was awfull he was so rude I hope thi is dealt with please be aware as they lie to you !! Why did he say he’d been delivering the last 2 days ? That’s a lie I’m sorry and yes wasn’t a problem paying delivery no exscuse to lie and be rude as TOM was!why did he tell the driver to lie in front of my husband !

11. August 2021
Bewertung ohne vorherige Einladung
Kaybeedoors-Logo

Antwort von Kaybeedoors

Please accept our apologies. At Kaybee we are known for our excellent service. There appears to be some confusion, which we cannot understand as everything was explained to you at the time. We can assure you that you were not “lied” to by Tom. It was explained to you that our delivery driver is off this week, and we are short staffed, as a member of staff has a family emergency. If this had not been the case, Adam would have delivered the door for you. The Manager of the store has the use of the delivery vehicle. When you saw the vehicle pulling up it was Adam, the Manager, parking it. We are not able to take deliveries this week as we do not have anyone to deliver doors. I do apologise for the missing door, but this was due to the supplier not delivering it to us when they should have. With regards to the delivery charge. We have to charge for deliveries as we make very little money on the doors and cannot absorb the delivery charges. We have to be able to pay for the van and driver etc. This was explained to you when you purchased the doors and you accepted the charge when you paid for the doors.

We really do not know what to say that has not already been stated.....We do not have a driver this week as he is away on holiday......Therefore we are not able to offer deliveries this week. What you were told was the truth. If you would like to discuss this further please do not hesitate to call and ask to speak to the Managing Director, who will be pleased to discuss this with you.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr