Flybe Bewertungen 

sJe pense que cette compagnie est l’une des pires compagnies avec lesquelles j’ai voyagé, En termes de confort de voyage, service après-vente, l'organisation avant le décollage… Tout, absolument tout, était digne d’une Low coast la moins performante. Elle est à peine au niveau de Ryanair. Le problème c’est que quand on fait un long courrier, pour aller à la réunion, on s’attend à mieux…d'autant que le prix n'était pas si "avantageux" que cela, enfin, J’ai récupéré mon bagage cassé, il est impossible de les joindre pour le leur signifier, impossible d’envoyer un message, impossible de les contacter ils sont injoignables, donc SAV ZERO. Vraiment très limite je garde un très mauvais souvenir de ce voyage et plus jamais jamais , je n’utiliserai cette compagnie.
Je préfère payer un peu plus et voyager sur Airfrance.

Worst flight ever the plane had no radio nothing cramped leg room,
Suitcases came off plane black with filth, customrs were having social event at front of plane, not even told to keep noise down or go to their seats, it was a free for all terrible

Left stranded in Amsterdam by Flybe, no advice, information, refund or reply to emails! What nobody tells you is that it's owned by the shady US hedge fund. Refund our cash 'Cyrus Capital'!

You go bust again stealing peoples hard earned money robbing scammers

2.5 hours waiting at Manchester Airport today. Absolutely awful service

the flight was ok.
but the luggage fee is outrageous.
it cost more for me and my partner to take a small suitcase each than the return flight its self

I flew from Birmingham with Flybe yesterday and all was well. I am glad to see them back as their regional connectivity in the UK has been sorely missed. Flight was on time, pleasant crew, free cup of tea and biscuit.

Super smooth flight, and on time. The Cabin Crew, Catherine and Julie were very professional, and welcoming.

Please don’t book with them. Absolute farce. Two flights delayed today 22 January 2023. We were getting a flight from East Midlands to Belfast. On the board at the airport we were told the flight was boarding. Went through and were waiting for a good half a hour. I went to the desk and asked why the delay to be told we were waiting for the passengers to deplane. Obviously a lie we found out later. In the end we waited over two hours only to be told the truth at the end of the wait which was that engineers had been on the aircraft and it was ‘broken’. Our aircraft is grounded as it is unfit to fly and we had to wait for someone at Flybe to authorise the use of an alternative ‘serviceable’ aircraft. We were meant to get to Belfast at 17.40 we got there just before 20.00. We missed our dinner booking and missed 15 mins of Van Morrison concert. Another Flybe flight to Amsterdam delayed by 2 hours. This on a quiet day at the airport can’t imagine the chaos when it is busy!!! Apparently is is difficult to get hold of senior management on a Sunday!!!! So we saw some of the concert. Apparently you cannot claim for a missed event as it is seen as ‘consequential loss’. Then our flight home was cancelled! Flybe helpfully offered an alternative flight in their email. However there were no alternatives. We had to book with Aerlingus and fly to Birmingham airport and then get a taxi from Birmingham airport to East Midlands airport. So unless you are happy to maybe get a flight which may get you there or maybe not and maybe not on time even if it flies I would recommend any other airline than Flybe.

At the end of October my sister and I were flying with flybe. Our flight was delayed, then cancelled with no explanation of why. The staff were very unhelpful at Birmingham airport and all passengers were treated like criminals being escorted out of the building. Told to see staff at the airport, they said they could not help and told us to ring. On ringing, it took us several hours to actually speak to someone.
We were told that our flight would be refunded and in the account within the next 3-5 working days. We had to chase this up a good few weeks down the line.
As for compensation for paying for another flight and hotel etc over night we were told that would be dealt with.
The last message was it is with the finance department and could take up to 90 days. (Every email has claimed this). That was the end of December and still waiting.
It is very disappointing, that not only was our holiday ruined, but the fact that we are still waiting for compensation after so long. I appreciate they are busy, but then it is not fair to be kept waiting for so long.
I feel that they could up their service to a higher standard.

As a carer, I booked a flight for a mobility restricted lady and asked for special assistance. We were met at the check in desk and she was very well looked after right up to where she was met in Manchester. The return was the same. Thank you Flybe for making a nervous elderly lady comfortable and relaxed.

FlyMaybe living up to the moniker and showcasing just how the reputation of their previous iteration continues to haunt them.

Waiting on a flight from Amsterdam Schipol to Belfast City, flight BE1334 departing at 14:25 from gate D6. We pass through security and arrive at the terminal 45 minutes before the scheduled flight time. What greeted us on arrival? Nothing. No plane, no FlyBe staff, no announcement, just a cohort of confused and rightly disappointed passengers.

The departure time came and went with no update from the airline. The KLM staff manning Schipol looked just as confused as we did, having to deal with questions they didn’t know the answer to. There were no FlyBe staff anywhere in the airport. According to FlyBe, Schipol staff were there working on their behalf as they don’t employ ground crew, but we did not see this.

With the plane now 30 minutes late we were directed to a new gate across the airport, gate E21. What greeted us when we got there? A brand new terminal that looked as if it had never been touched, however, still no trace of anything FlyBe except a sign saying that this is where the flight was expected to be departing. Of course there were no FlyBe staff!! Another wait with no updates, passengers sitting unescorted waiting for a plane that seemed destined not to arrive.

Myself and others decided to ask the KLM Schipol staff again about any updates, they did their best but just didn’t know.

I rang FlyBe customer service and while the man on the phone was pleasant, it seemed that even the airline had absolutely no idea where our flight was.

Later the advisor on the FlyBe phone line stated that, after a discussion with his manager, that the plane was running 1 hour 30 minutes late. Not the end of the world but it would’ve been nice to have been told. The time passes and still no plane.

Around this time emails start coming through to some (but not all!) passengers stating that the flight has been cancelled without a single prior communication initiated by the company.

We were put up in accommodation for the night however, as I said on the phone to the second FlyBe agent, to leave paying passengers stranded with no explanation, no staff, no guidance, no warning and no apology is pathetic.

One search of Flight Tracker shows that the FlyBe plane in question had already had 3 cancelled flights on the day and had never left the initial airport at 10am.

In conclusion, pay the extra money and go on a real airline such as EasyJet or Aer Lingus. Just avoid FlyBe. Neither I nor my girlfriend will be flying with them again and I cannot see the company lasting through 2023, it’s obvious that they are struggling.

Edit 28th Jan 2023:

Lads I at least expected you to last the month! Today FlyBe entered administration for the second time.

Flight cancelled no reason given, no alternate flight offered and up to 90 days for a refund. So they just get my money for weeks in advance and then get to hold it for another 90 days after they dont deliver on their end of the deal.

Brilliant fly amazing cabin crew, Edinburgh to Birmingham 02/01/23 16:50

8am flight from Birmingham to Belfast cancelled at 6:30am ... Nowhere was open to talk to anyone till after 8am ... I had to book a flight with easyjet that cost twice as much so I was majorly out of pocket but I had no choice my daughter needed her dance dress from Belfast. No email or explanation of the cancellation it was only by chance I noticed it was cancelled ... online it was still showing as active .... at 12pm in Belfast it then changed to cancelled! It.was shocking how poor the communication was and notone apology I also had to wait nearly a month for a refund that didn't cover half the cost of the easy jet flight. The return flybe wasn't cancelled and all i have to say about that is how small and horrible the plane was .... so loud and the belts just about fitted ! Never again will o use Flybe !

My rating is 0 possibly lower if this option was available. Beware!!! Flybe is a joke!!! Booked to fly from Glasgow to Birmingham on 23rd December 2022 1pm. The cancellation email came 2 hour to departure so I was already at the airport.So I had to stick at the Glasgow airport until again the rescheduled flight at 8pm was cancelled and we then had to wait for hours before they decided to take our names for hotel booking. Then bus to take us to hotel took 2 hours and we were freezing in the cold! Then come Christmas Eve we had to check out of the hotel by 11am and hang around the airport until 6pm for the rescheduled flight. No lunch was given! Then luckily 6pm was on time. But again my return from Birmingham on 27th December was cancelled!!!! No explanation whatsoever.I was sooo done!!!!! I was asked to fill a form for compensation but the lady on the phone did not provide a guarantee, a case of wait and see.Total waste of time and money. Never again!!!!

8 flights in the last 3 weeks with flybe, 2 cancelled, 5 delayed, 1 on time, an absolute joke of a airline, when you get through to them, nothing but arrogance on the phone, they actually cut me off while I was complaining, i was respectful and didn't curse, I pointed out that it was stressful enough but no apology was given , cost me a fortune in taxis when flights were cancelled,each time 1 and a half hours before the flights, no apology no email nothing!!!!!

Had a great few days in Amsterdam with flybe both ways. Despite the weather we arrived on schedule, slight delay coming back as we had to deice. The crew were excellent and worked hard. We need a good regional airline and the staff at flybe are doing a great job. It's hard to get a start up going so let's all get behind this company and the wonderful people who work there.

Very bad airline to fly with. Absolutely zero customer service with constant flight delays and absolutely no feedback from ground staff about the delay. How they ever stay in business is a mystery

The worse airline with poor customer service.Flight was canceled 12 December from New castle to belfast Due to bad weather ,the airline communicated late after we already got to the airport..then they booked us for today flight 20:05 pm 13th December. Waited last night for about 3 hrs for them to arrange accommodation and taxi...then in the morning the hotel reception rang Me early 5:47 am that taxi is here to pick me up to airport, I was wondering why the taxi came that early because email said flight is 8pm. Missed the first taxi and another came around 6am to pick me..qrrived at airport 630 am because the person who was responsible for arranging taxi and Accomodation after the flight was canceled,told the taxi driver to pick us at hotel in Newcastle at 5:45 qm.there is no one to talk to at airport for flybe and I was told the flight is still 8pm..canceled flight yesterday ruining my plans,wasted my time for 3 hrs waiting for accommodation then waking me up 5:47 am to keep me waiting at airport for a flight that is scheduled 8:05 pm.no one at the airport to speak to,call centre calls not going through