Never turn up
I have purchased a voucher from Wowcher for a gutter cleaning in September, after emailed MTV Cleaning, the service was scheduled on 27th November.
When making the booking, I provided MTV Cleaning with Wowcher code of which they used against my purchase, so even though I have not received service, I could see on Wowcher website that my purchase marked as ‘redeemed’.
On 27th November, I took a day off and waited at home, but no one from MTV Cleaning has ever turned up. I e-mailed them around 11am asking if someone is coming to do the job but no reply, than I went on their website and tried to find their contact number, but their telephone line was ‘temporary’ down – how convenience!
Despite I e-mailed them and left message on their website ‘contact us’, but so far, I did not received any reply and no explanations why they did not show up for the job.
Before I bought the voucher, I was a little concerned about the company because I could not find any reviews about this company online. Because it was not a lot of money (£20 or £25) so I thought just give it a try.
MTV Cleaning sell their promotion vouchers on a few difference website: Wowcher, KGB, Livingsocial, etc. which hundreds of people have purchased from them. I don’t know if this has only happened to me or other people just do not bother to leave a review.
Based on my own experience that I would like to warn you about this company, MTV Cleaning’s offer of gutter cleaning could be a scam, so be careful when you want to make a purchase from them!
28. November 2012
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