Gadget Panda Bewertungen 

251
TrustScore 2.5 von 5

2.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Sent my phone last week, recorded delivery. It was delivered and signed for on Thursday at 10:12am. Still not had any confirmation that my phone has been received or being processed. Have sent an emai... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Sent phone through they received on Wednesday even sending email to confirm. Friday came and went no money no emails. Sent email after 24hrs not including weekend still no email about phone. Wouldn... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Can't complain a lot any part of it. Sent my phone special delivery on Tuesday, it arrived at gadget panda on Wednesday - got an email from then confirming receipt. By Friday, the money had been s... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Fair price given for old iPod. Issues initially with money going into Paypal account but possibly due to timing as sent item just a few days before Christmas. On bringing this to company attention thi... Mehr ansehen

Unternehmensdetails

  1. Handy-Recycling und Entsperrservice

Informationen, die aus verschiedenen externen Quellen stammen

Sell your handheld gadgets online with Gadget Panda for a fast and friendly service. Payment by bank transfer, cheque or PayPal 48 hours after your gadget arrives.


Kontaktinformationen

2.7

Mangelhaft

TrustScore 2.5 von 5

251 Bewertungen

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Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2.7

Alle Bewertungen

(251)

0 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Very dissatisfied

Sent my phone last week, recorded delivery. It was delivered and signed for on Thursday at 10:12am. Still not had any confirmation that my phone has been received or being processed. Have sent an email and 2 messages via their enquiry form and still not heard anything. They have my phone and I have got nothing!

25. April 2019
Bewertung ohne vorherige Einladung
Gadget Panda-Logo

Antwort von Gadget Panda

We are officially closed until 29th April. Items delivered to the building will still get signed on receipt, even when the office is closed. We have a notice on our website homepage advising that we are currently closed, and that items will commence processing until 29th April

Bewertet mit 5 von 5 Sternen

A speedy and stress free recycling service

Sent Gadget Panda my old iPhone 7 256gb on a Tuesday and by Friday they wired £350 to my bank account. This was £100 more than Envirofone was offering me. And I didn't have to wait seven days to receive my funds. If Gadget Panda spruced up their website and increased their social media presence I think more people would be willing to recycle their unwanted gadgets with them. Thank you to all involved for such a speedy and stress free service.

1. Mai 2018
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Do your due diligence and way up the risk vs reward!

I have edited my original review as I have now received payment from Gadget Panda.

I have revised from 1 star to 2 stars.

It took 4 weeks to get paid and a lot of turmoil trying to get answers from them as to why they had my phone but hadn't paid me as agreed, coupled with a 40% reduction in the initial price offered. Apparently they were all on holiday and apparently it was on their website, I cant prove or disprove either of these points. Why they couldn't have told me this before closing for 2 weeks or simply putting an out of office on their email I don't know!

Personally I won't use them again as my personal experience wasn't great and has left me feeling frustrated and annoyed.

22. August 2017
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Sent phone through they received on …

Sent phone through they received on Wednesday even sending email to confirm.
Friday came and went no money no emails. Sent email after 24hrs not including weekend still no email about phone. Wouldn't use again total lack of communication and no actual person to call.

10. Juli 2017
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Awful service, total refusal to accept responsibility for their mistake

Sent them my black iPhone 6 as they offered the best price at the time, Upon receiving an email claiming I left my iCloud on the device and checking my account I asked for the phone back and they sent me a picture of a White iPhone with an email on it I'd never seen before. Even after informing them this isn't my device they are totally refusing to do anything about it at all and offer no solution. As result this company has essentially stolen my phone and left me with nothing at all. Absolutely disgraceful.

21. Februar 2017
Bewertung ohne vorherige Einladung
Gadget Panda-Logo

Antwort von Gadget Panda

We can categorically say that we received from Mr Ground a white and silver iPhone. A photo was sent to him showing that it was still linked to an Apple ID as he disputed this. We asked Mr Ground to supply the IMEI number of the phone he claimed to have sent, after thoroughly checking our orders we found that we had never received a device with the IMEI number he supplied. All packages are individually unpacked, labelled immediately with the order reference and IMEI and this information is then recorded. We keep IMEI records of all the devices we have ever bought and sold and have never had anyone claim this before. Furthermore the Silver and White iPhone Mr Ground claims is not his has never been claimed by anyone else. We would also like to add 'without prejudice' that we believe Mr Ground may work for another phone recycler and we wonder if perhaps he has mistaken the phone he sent us in error.

Bewertet mit 5 von 5 Sternen

Quick service, paid 7 days after phone was received

I was a little sceptical at first as GP quoted £50 more than the nearest other company - always sets off alarm bells. Read these reviews then sent the phone off special delivery (made sure to fully photograph and video the phone working with a dated newspaper in shot). There was no free post like some other providers but when I looked into those more they only covered up to £50 so if you wanted more cover you'd have to pay for postage yourself anyway.

Received an email the following day saying it had been received and was being tested, 6 days later hadn't heard back so sent an email. Got a response within hours telling me they'd look into it, by that evening the money was in my Paypal account. So aside from the prompting (which wasn't really that bad) very happy with the service. Definitely recommend this company to others.
Phone was an iPhone 6 64gb unlocked.

7. Februar 2017
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

iPhone recycled

Great service and I received full amount quoted. Thank you

4. Februar 2017
Bewertung ohne vorherige Einladung
Gadget Panda-Logo

Antwort von Gadget Panda

Thank you for your review. We look forward to doing more business with you in the future.

Bewertet mit 1 von 5 Sternen

Choose a more reputable company even it if means less money for your goods!

Do not use this company! Repeatedly come up top prices on comparison sites for selling gadgets but they have no intention of paying anywhere near quoted price. Will identify damage that's not there, create defects which, were clearly not present prior to you posting items in a hope that you are desperate for any money you'll accept their lesser offer. Then, in a final insult, will charge you to have your item returned after you've already paid post and packaging to send it to them as they offer no such postage service. Use a bigger and known company and don't be fooled by their attractive higher offers for your gadgets.

Further to this initial review, the phone was taken to the Apple Store in the Metro Centre, who unsurprisingly confirmed that Gadget Panda were talking absolute rubbish! Apple confirmed there was some cosmetic scratches and a split in the case near the earphone jack lead but stated this does not affect the functionality of the phone nor the price they would pay. They also confirmed that the apparent non function of Siri was down to the ear piece requiring a cosmetic clean, which simply a cotton bud rubbed over the earpiece. So much for Gadget Pandas engineers. Another company paid full price for the phone with the same terms and conditions as Gadget Panda. If Gadget Panda do this every so often to customers then they make more money by hoping most people will just accept. Further more Trust Pilot and Gadget Panda have forced me to change my initial review as they do not like the truth being published. So once again go for a lesser offer and don't trust this company!

4. Februar 2017
Bewertung ohne vorherige Einladung
Gadget Panda-Logo

Antwort von Gadget Panda

This device arrived with us with a screen that had numerous scratches, a cracked bezel and the siri function not functioning correctly.

Our team thoroughly test all devices. The siri function clearly does not work, we would be unable to affect this. Our website clearly asks that all devices sent to us are free from numerous screen scratches and that all functions are working correctly. This is to avoid unnecessary postage costs and time wasted on both ours and our customers behalves. It is not in our interests to accept faulty devices as they are difficult to resell, hence this being reflecting in the revised quote.

We are among the highest rated recyclers listed on the Compare My Mobile website and rate 4 out of 5 start on the Trustpilot site, this is because we provide a good service to our customers.

**We have read Mr Jobling's recent addition to this review, and note that Apple did indeed confirm that there were scratches to the screen and a crack to the casing. We clearly state on our website for customers to not send items that have numerous scratches to the screen and cracks to the casing as we generally will reject them. Apple also confirmed that there was a problem with the Siri function that they rectified, again we advise that we generally will only accept items that are fully working, regardless of how small the repair may be to rectify the fault. The following is a tick box on our website, to enable an order to be confirmed, this has to be ticked...

'Tick to confirm that your item is in full working order. All parts and features function without fault. The screen has no cracks or chips and is free from numerous or heavy scratches. The bezel has no cracks, splits or paint coming off. Light signs of use are acceptable.'

Clearly Mr Jobling ticked this when this was not the case. A £5.90 return handling fee is requested for an item to be returned, Again this is clearly advised on our website, and is infact a mere contribution to the actual postal cost of £7.25, plus our packaging and time. We would rather not be returning devices as this carries a financial cost to ourselves.

Bewertet mit 5 von 5 Sternen

Best site ever used!

Easy and clear process, paying the most for my iPhone 6's and paid within a few days, would 100% recommend these guys.

3. Februar 2017
Bewertung ohne vorherige Einladung
Gadget Panda-Logo

Antwort von Gadget Panda

Thank you Mr Jeal for your review. We try very hard to provide a good service, and it is always nice to hear that someone has appreciated our effort. We hope to do business with you again in the future.

Bewertet mit 2 von 5 Sternen

Terrible

I sent my Sony xperia z5 compact to gadget panda. Phone was a couple of months old and in full working order. Gadget panda stated that the phone would not turn on or charge and the phone was returned to me. Upon receiving the phone back I plugged the phone in and it began to charge immediately and turned on with no issues. Gadget panda state that they tried to charge the phone with 4 different chargers and four different plug sockets. I do not believe this to be the case and believe that the phone was not properly tested. Gadget panda did refund my postage costs on the condition that I removed my one star review. Howeve, I feel that other customers need to be aware that if you send off a phone to this company and the battery runs our before they test the phone, they just assume it is not working and in my opion do not attempt to charge the phone. I have now sold the phone to another company with no issues so the fault lies with gadget panda and their inability to properly check the phone. Then they only refund the postage costs by blackmailing you not to leave a negative review

I have evidence that gadget panda did not test the phone I hand sent the phone tm mcreycle and they have confirmed that the phone is in full working order and have issued payment gadget panda are the scammers not me and I have evidence of this

5. Januar 2017
Bewertung ohne vorherige Einladung
Gadget Panda-Logo

Antwort von Gadget Panda

The phone that Ms Grist sent to us did not work, we have photographic evidence of this. We receive numerous Sony Z5 Compacts and fully understand how to thoroughly test them. It is common sense to appreciate that it is not in our interests to spend time receiving, testing and then returning at our expense a fully working phone. We feel this is a scam, be warned!

Bewertet mit 5 von 5 Sternen

Flawless!

Can't complain a lot any part of it. Sent my phone special delivery on Tuesday, it arrived at gadget panda on Wednesday - got an email from then confirming receipt. By Friday, the money had been sent to me via PayPal. Perfect!

Some people complain about having to pay the postage, but to be honest I would have rather paid for special delivery for something worth money than risk a freepost envelope.

Highly recommended.

11. November 2016
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent Service, I would definitely recommend

I used compare my mobile to sell my iPhone which then led me to Gadget Panda. After finding out that compare my mobile had made a huge mistake on their website and then a member of staff hung up the phone on me, Gadget Panda contacted me and I went direct through them. The service I received was brilliant, the communication is continuous and I was updated with everything, any time I emailed them with a question, I got a response within an hour, sometimes even late evening. I would definitely recommend using Gadget Panda. Thank you guys.

26. Oktober 2016
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Would def recommend

Used GP to sell my iPad air. I'd used a recycling co before but was a bad experience so was a little hesitant. However, I needn't have worried, Gadget Panda offered me more than anyone else and paid within 2 days as promised. They sent me emails every step of the way, so I felt ultra reassured that all was in hand. All in all I couldn't fault the experience and would highly recommend them to anyone.

21. Juni 2016
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

TERRIBLE LIARS WITH BAD PRACTICES !!!!

I sent in an iPad Air 128gb which was quoted at 207.00 the iPad had no problems whatsoever when I sent it. I contacted them to find out when I would get the money transferred to my account they claimed that there was a spot showing when the screen was white, so not trusting them I asked for my iPad back. I have now received it back and I've checked it and there is no indication of any spots their so called technical people claimed on the screen it was simply a ploy to get my device at a cheaper price. These type of companies have a bad practice of trying to downgrade you're perfectly good functioning devices. I would advise everyone to take photos of your device before sending to any company so you have proof!!!

I myself will never use these cheats again !!!

7. Juni 2016
Bewertung ohne vorherige Einladung
Gadget Panda-Logo

Antwort von Gadget Panda

Mr Barnett did indeed send us his iPad. Our team thoroughly test all of the devices that we receive, checking the screen for defects would of course be one of them. None of the tests we carry out are invasive. We clearly found a white LCD spot on the screen, this is something that can occur with an iPad and CANNOT be caused by handling or testing as Mr Barnett has incorrectly suggested. We ask our customers before placing an order with us to check that the devices they send accurately meet the condition description quoted. In this case Mr Barnett did not. As a consequence we incurred costs returning the item to him, something we try to avoid by advising our customers to be honest with the condition in the first instance.

Bewertet mit 4 von 5 Sternen

Would recommend

Fair price given for old iPod. Issues initially with money going into Paypal account but possibly due to timing as sent item just a few days before Christmas. On bringing this to company attention this was actioned and rectified within the one day promised so very pleased. Straightforward process to send product and prompt reply on receipt from company. Would use again.

28. Dezember 2015
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent Service

Item sent on a Monday and I received the money on Thursday. Excellent service and a very efficient process. Staff respond quickly to emails and are very helpful. Will happy recommend this company to others.

18. Dezember 2015
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great customer exoerience

All sorted within a week of sending the phone off. Payment straight into the bank account. Have to pay for your delivery but that's a minor issue.

15. Dezember 2015
Bewertung ohne vorherige Einladung

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