Great service from the company. They rang to check I had ordered the right printer for my needs, and have since received follow up calls to ensure I'm happy with my printer, and to remind me to regis... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great scanner, great price, excellent customer service. Would of been 5star if they had sent tracking information as I spent 2hrs driving and an hour at parcelforce trying to retrieve the parcel.
Printer base has been a refreshing antidote to most internet purchases, Always quick to respond, always a person at the other end totally reliable (thanks Luis !) The Cannon Maxify GX1050 that I... Mehr ansehen
Unternehmen hat geantwortet
Very happy with both printer (Canon PIXMA G3590) and service. Follow-up call after placing online order to make sure printer really did meet my needs and arranging discount on inks as I decided to buy... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Fachgeschäft für Drucker und Scanner
- Computergeschäft
- Elektrofachmarkt
- Fachhandel für Bürobedarf
- Schreibwarengeschäft
- Toneranbieter
Vom Unternehmen geschrieben
We stock printers and consumables for all the big brands like HP, Oki, Kyocera, Xerox, Brother, Canon and Epson. We also stock over 20,000 stationery products too, all with FREE next business day delivery on all orders over £36
Kontaktinformationen
Printerbase, Britannia House, Hertford Street, OL7 0TJ, Ashton-under-Lyne, Vereinigtes Königreich
- 0161 308 5800
- info@printerbase.co.uk
- www.printerbase.co.uk
4.7
Hervorragend
2548 Bewertungen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 83 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Top Company
I am updating my 5 star review from 2021. Printerbase continues to impress. Knowledgeable, good prices and first class customer service. Other companies please take note.
2. September 2025
Bewertung ohne vorherige Einladung
Antwort von Printerbase
Hi Michael,
Thanks for taking the time to update your review. Thanks for the great feedback.
We look forward to helping you out again in the future.
Thanks
The Printerbase Team
Looked to replace my old Canon Inkjet
Looked to replace my old Canon Inkjet, also bought from Printerbase 9 years ago. The Pixma G3590 matched my specification at a good price. Delivered with additional inks on the specified day. Happy with the purchase and knowing if there were any problems [ there wasn't] there is someone at the end of the telephone to ask for advice.
14. August 2025
Bewertung ohne vorherige Einladung
Antwort von Printerbase
Hi Warren,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service, price and delivery.
We look forward to helping you out again in the future.
Thanks
The Printerbase Team
Excellent company
This is an excellent company offering quality products at reasonable prices with speedy delivery. The customer support is exceptional, with helpful telephone guidance offered and sources of telephone and online support from the manufacturer of the product also identified.
A week after my purchase, Printerbase emailed recommending that I register my purchase with the manufacturer of my printer and giving me the online address to do so.
16. August 2025
Bewertung ohne vorherige Einladung
Antwort von Printerbase
Hi Helen,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service, price and delivery.
We look forward to helping you out again in the future.
Thanks
The Printerbase Team
Easy purchase.
The website had all the information needed to make an informed choice, the price was right and delivery was on time.
24. August 2025
Bewertung ohne vorherige Einladung
Antwort von Printerbase
Hi David,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our price and delivery. We look forward to helping you out again in the future.
Thanks
The Printerbase Team
Printerbase did well thankyou
Printerbase did well thankyou, with delivery quick and on time, but the Canon Printer was only able to be connected to the computer by a tech specialist: an added delay (and expense).
30. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Printerbase
Hi Tom,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service and delivery. We look forward to helping you out again in the future.
Thanks
The Printerbase Team
Great service and cost
I ordered an Epson WorkForce ES-50 as my wife has a lot of legal documents she needed to scan. I can't honestly remember much about placing the order or receiving the product and that is because everything just worked so smoothly and effortlessly. The communication was excellent, even receiving a phone call from your team to check I would be in the following day for the delivery. It turned up exactly as expected, was well packaged and the follow up recommendation to complete the guarantee shows you provide a very well thought out and customer first service. Well done.
9. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Printerbase
Hi Matthew,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service and delivery. We look forward to helping you out again in the future.
Thanks
The Printerbase Team
Good customer service
Excellent service all round. Found a printer at a good price and had a helpful phone call to confirm everything before dispatch. Thanks again
16. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Printerbase
Hi Debra,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our price & service.
We look forward to helping you out again in the future.
Thanks
The Printerbase Team
Printer Delivered Quickly
Clear website, good price, on time delivery.
18. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Printerbase
Hi Chris,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service.
We look forward to helping you out again in the future.
Thanks
The Printerbase Team
Excellent service
Excellent service, no hassle. I’ll use them again.
16. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Printerbase
Hi Frances,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service. We look forward to helping you out again in the future.
Thanks
The Printerbase Team
Great products & service
Excellent customer service from Caroline. Super quick next day delivery. Spot-on advice and nice little discount, well, not really, but the gesture always helps! I will be a repeat customer now.
4. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Printerbase
Hi Gareth,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service. I have passed your feedback on to Caroline and her manager who are both thrilled to hear this.
We look forward to helping you out again in the future.
Thanks
The Printerbase Team
A Recommended Company
This was my first order from Printerbase. The Epson printer arrived exactly to schedule and I appreciated the telephone call from the company to check that all was well. I would certainly purchase equipment from this company again.
19. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Printerbase
Hi Mr M Brennan,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service.
We look forward to helping you out again in the future.
Thanks
The Printerbase Team
Scare tactics to sell labels
Scare tactics to sell labels - NOT IMPRESSED WITH THOSE TACTICS.
So I bought a Brother label machine - had 2 calls trying to get me to buy labels from them. First from a helpfull lady who just excepeted I can get them cheaper elsewhere. However just now had another call from an obnoxious man telling me that if non Brother labels are used it invalidates the warranty. Strange when you see that Printerbase sell compatable labels as well!!!! First and last time I will buy anything from them.
25. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Printerbase
Hi Mark,
Thanks for taking your time to review Printerbase, I'm sorry you were not impressed with our follow up calls. We do call all new and existing customers after an order to make sure the item(s) delivered are suitable for their needs.
Every order means a lot to us regardless of the value, so our calls are to reduce any frustration for our customers, and go above and beyond to ensure our customers are happy with the service we provide, to deliver a good shopping experience
We have looked in this and the team member you spoke to was trying to make you aware of the fact that not all compatible labels on the market come with a warranty and the fact that our own branded labels are 100% tested and come with a 12-month warranty as standard.
We take all reviews seriously and constantly work to rectify any issues and learn from the feedback going forward.
We apologise for any inconvenience caused.
Many Thanks
The Printerbase Team
Happy purchase as a new customer
Happy purchase as a new customer
I have just ordered an Epson office printer & was impressed with the efficienly of the company.
The printer was delivered next day & pricing competetive. There was a small issue but Monica the manager sorted it out quickly for me.
I will not hesitate to continue usign them.
Thanks
17. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Printerbase
Hi Michael,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our price and service. I have passed your feedback on to Monica too, who is pleased to hear this.
We look forward to helping you out again in the future.
Thanks
The Printerbase Team
I would strongly advise customers to…
I would strongly advise customers to avoid, they basically con you.
They advise there is a promotion and you must wait 60 days to claim the offer after purchase then when you try to claim it’s in fact in the first 30 days of purchase.
You can purchase at other companies for cheaper cost for the same product however they try and temp you via false sales pitch
16. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Printerbase
Hi Steve,
Thanks for taking the time to review Printerbase.
We are very sorry to hear you had an issue claiming the Cashback from one of our Partners.
Cashback claims from most partner promotion(s) must be made within 30 days of purchase and we always make sure our customers are aware of this through emails, phone calls and our promotions on the website.
Most of our promotions are managed directly by the partners and on this occasion, it looks like your Cashback claim is outside of the 30 days window and unable to be processed.
We do understand the inconvenience this might be causing you and apologise for this. Please make sure any promotions on your future purchases are claimed within 30 days and I'm sure if requested, our sales team will call to remind you before claim expiry.
Many Thanks
The Printerbase Team
Excellent service and good value for…
Excellent service and good value for money.
24. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Printerbase
Hi Angela,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service. We look forward to helping you out again in the future.
Thanks
The Printerbase Team
The price was competitive and delivery…
The price was competitive and delivery quick.
25. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Printerbase
Hi Bob,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our price and delivery.
We look forward to helping you out again in the future.
Thanks
The Printerbase Team
I got a phone call the day after…
I got a phone call the day after ordering to check everything and the price was very good. Delivery was fast.
2. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Printerbase
Hi Nicholas,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our price and delivery. We look forward to helping you out again in the future.
Thanks
The Printerbase Team
Great customer service
Easy to order online; fast and very efficient delivery; competitive pricing. But what did it for me was the follow-up call from Sam checking that all was ok with the machine etc. How nice to have a friendly human call you following an online order. Brilliant and thank you.
17. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Printerbase
Hi Nardette,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service and price. I have passed your feedback on to Sam and her manager.
We look forward to helping you out again in the future.
Thanks
The Printerbase Team
I phoned about a printer they sent me…
I phoned about a printer they sent me all the information I needed within 1hour I phoned back ordered the printer and spare ink received my order next morning great service and this is great
18. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Printerbase
Hi Mr Lambert,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service and delivery.
We look forward to helping you out again in the future.
Thanks
The Printerbase Team
Antwort von Printerbase
Hi,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service and price. We look forward to helping you out again in the future.
Thanks
The Printerbase Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.