Printerbase Bewertungen 2'548

We bought a Cannon home printer online and later received a call from customer services to discuss the printer purchased and our needs. Delivery was quick as was the response to a further query I had. Really good customer service and would buy from the company again. Thank you.

Massive choice of printers. Next day delivery.
A good web site to use and instructions with the printer setup were easy to follow.

Printerbase service is brilliant. The delivery time was short to say the least, within 24 hours from order to delivery. We bought a Canon PIXMA TS6550i A4 Colour Multifunction Inkjet Printer. It's unbelievable what it can do. Canon designers must be proud. Thanks to Charles & Bryony at Printerbase for providing a more than excellent service.

I highly recommend this company. From the off, Elaine was particularly incredibly helpful with processing my orders. I came stuck when my initial printer was not compatible. However, the team were quick to assist with ensuring I received a swift collection and full refund. Elaine supported me with promptly organising compatible printers to be delivered the next day. She then highlighted about registering my printers to get the 3 years warranty, and if it wasn't for her, I would have missed out on this! A huge thank you for being such a reliable, professional and friendly service!

Brilliant all round. Great price for the printer I was looking to buy. Expert guidance and information. Great that it was easy to confirm item as in stock and available, having been let down by another retailer.

Aftercare support excellent as well. Helpful info on how and where to register for warranty. Can’t fault the service or attention to detail.

Great site. So easy to use, I'm in my 70s, and so many choices with each item having good details given on each making your choice so much easier.
Excellent communication, with me having a phone call after my order to make sure I was happy with my choice. Never had that before, brilliant.

We have been dealing with printerbase for over 6 years, the customer service is great and the team are dream to work with, great knowledge on products and always friendly and honest, id also like to thank Elaine for her support over the years, Peter Knight What a brilliant team and you have, they really make the company stand out from other competitors. Thanks again from the team at Martha Jackson

I placed order for a Brother MFC printer, someone from printerbase called and said, "We want to make sure and run through the space with you " which in itself is unnecessary. But in the end asking to take a monthly subscription. Being honest is up to you. But don't treat us like idiots.

Good prices for printer and more ink
Informed staff
Reminder to register product

I recently bought a Canon Pixma printer from this company at a very good price. When I had difficulty in installing it, they went out of their way to help. (The problem turned out to be a duff printer cable, which was nothing to do with them.)
They are friendly and helpful, with good products at good prices.

Great service and quick delivery, a chap even called me to confirm the order and add a discount I had missed and hadn’t applied at checkout.

Had a great experience with Printbase. My account handler, Charles Roscoe was exceptionally professional, knowledgeable & helpful. No fluff, no hard sell, just dedicated to helping you find what you want with little fuss.

Will recommend.

This is my third purchase from Printerbase and on each occasion their service has been excellent. This time Elaine Green looked after my order and was brilliant in keeping me updated. I thoroughly recommend this company.

Excellent Company great communication. Explained everything about the QL800 Label printer. Wouldn't hesitate to do any future business with this Company. Thank you. Diana

Excellent customer service and patience from Charles Roscoe. He listened to what I needed from my new printer and directed me to the right one for me.

Fantastic service! This is the place to order from — fast, efficient, and genuinely knowledgeable. When my printer failed, I expected a real headache finding a suitable replacement and the right ink, but Charles made it plain sailing from start to finish. An absolute pleasure to deal with someone who truly knows their stuff and cares about great service. Highly recommended!

Excellent customer service from Steve over the phone and next working day delivery as promised. Purchased a Canon Maxify GX 7150 - which is a quality multifunction printer.

Highly recommend Printerbase!

Printerbase were very helpful pre-purchase answering all my queries.
The printer I ordered (CANON PIXMA TR7650 - Printer/Scanner/Copier) was ordered late afternoon on a Saturday, and arrived the following Thursday. A couple of days later than the ETA (Tuesday) but no real issue, and the courier was well organised and courteous.
I set up the printer from the CANON manuals and a very useful YouTube video. However, the scanner was not sending images to my PC, and Printerbase said a chat with CANON was best. I rang CANON and registered the new unit, and their very helpful Tech. Support Agent said I had set up everything correctly, but this unit needed another driver for the scanner (I had just downloaded the print driver which is why everything else was working).
All in all a good experience; I am happy to recommend Printrbase.

Great service. Fantastic price. Friendly, helpful people.

Very competitive pricing and no problem with delivery. Ordering process is quick and easy through the website. Expect to get a number of follow up calls after placing an order to “check everything is OK”. This is a thinly disguised excuse to up-sell consumables. A little annoying, but it’s easy to automatically route these calls to voicemail so I don’t think it warrants deducting a star.