Very diligent customer service
They have been working very hard to keep me updated on my package progress daily. Today I asked if they would have any kind of idea when I might see my package. They gave me the very best possible answer they could according to every bit of information they had from shipment including the information I had received from shipping company. It had been 10 days since I ordered getting pretty anxious about waiting to much longer. They came back with the information that it was taking a long time getting through customs in Italy and it was out of their hands nothing they could do, but they would keep watching and updating.
Well I tracked it with a different company and it said it was in my state going to be delivered the next day. A long ways from Italy!
Have not had a chance to use product yet. But, I am looking forward to seeing what it has to offer, and hopefully it will be like the commercial says.They’ve been diligently providing me with daily updates on my package’s progress. Today, I inquired about an estimated delivery date. They offered the most accurate information they could, based on all the available data from the shipment, including the information I had received from the shipping company. It had been 10 days since my order, and I was growing increasingly anxious about the prospect of waiting much longer. They informed me that customs clearance in Italy was taking longer than anticipated and that they had no control over the situation. However, they assured me that they would continue to monitor the package and provide updates.
Interestingly, I tracked the package with a different company, and it indicated that it was in my state and scheduled for delivery the next day. This was quite a surprise, as it was far from Italy!
I haven’t had the opportunity to use the product yet, but I’m eagerly anticipating its arrival and hoping it lives up to the promises made in the commercial.
