Tom was so helpful, kind and patient. I've had nothing but positive experiences with the Customer service team. IGPR is honestly very vital for a GP admin team. It free's up alot of time and i... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
IGPR is extremely helpful to both practices I work at and any time I've needed help they have been able to resolve any issues and get us back up and running. great customer service and great system. T... Mehr ansehen
I have always found the customer service fantastic, nothing is too much trouble. Particularly in the early days when I started in this role, I was never made to feel like I was a nuisance which is i... Mehr ansehen
Love iGPR, makes my job so much easier and the support team are always really helpful if I have any queries.
Unternehmensdetails
Vom Unternehmen geschrieben
We are the leading Software and Outsourcing Processor for GDPR compliant Medical Reporting on behalf of Primary Care General Practice. Additionally we are a trusted supplier to the majority of UK Life Insurers, British Military, the Legal Industry and Research Bodies for the request of consented patient medical reports.
Kontaktinformationen
Vereinigtes Königreich
- hello@igpr.co.uk
- www.igpr.co.uk
Go the extra mile!
It has made a huge difference for the better since commencing using IGPR for insurance Reports and SAR requests. It is really easy to get through to speak to someone when help is needed. Staff are always polite and extremely helpful and will always go the extra mile.
Great software
Great software, Makes documents easier to view. Fats, efficient installation by Tom,
We have worked with iGPR for over 5…
We have worked with iGPR for over 5 years now and they have always been very helpful with our needs and requests. They are always very kind and patient and explain things very well. They are always on hand to help. Thank you!
Always very helpful and informative
Always very helpful and informative. No issue is too much trouble!
Its just part of the team!
We have a longstanding relationship with the team at IGPR and always find Lee very supportive and able to assit with queries we have. We use the managed service to assist with our workflow within our large practice which we have found beneficial and now consider it an integral part of our day to day team.
Thomas was very helpful and informative, excellent service throughout the call.
Fantastic Service
Thomas was a great help today in talking me through the finer details of using the platform, as well as remotely installing on Multiple Devices.
IGPR Managed service has been a great help in reducing administrative burden on the practice, whilst safely speeding up the process of producing reports.
Helped with query regarding log in…
Helped with query regarding log in issue, followed by explanation of new free features and how to use them, which we likely would in the future.
iGPR install
The gentleman on the phone was very helpful
Always great service
Always great service, nothing is ever a problem. Very happy with the technical support as well as the software itself
I have been using the IGPR managed…
I have been using the IGPR managed service for a couple of years now, it's an invaluable tool for us at the practice as we receive on average 100 subject access requests a month. The managed service saves us considerable time and staffing costs and it's a really easy service to use.
Very helpful
Very helpful in assisting me with importing documents to iGPR. Good knowledge and kindness shown by Tom, thank you for your help.
I find the iGPR system easy to use although they offer to provide the service for completing reports on behalf of the surgery which I think is a great idea. However this comes at a small cost and as we are only a small surgery do not feel this would be beneficial to us, but would most definitely recommend to save practice time.
iGPR Managed Service - Absolutely Recommended
iGPR managed service have made such a difference to the preparation of our reports. The service is fast and efficient. Redactions are accurate. The support recieved from the IGPR team has been fast, helpful and efficient. Would absolutly recommend the managed service to any GP Practice looking to make efficiencies in their PMA processes.
Requested a call back
My manager organised a call back with IGPR for a certain day and time asking for help with files/attachments not being recognised and needing importing. We were importing them one at a time which was so tedious. Tom showed me a way to import them all at once. Tom was helpful, polite and friendly.
Improved workload massively
IGPR has made a massive difference to workload management, makes completing insurance reports much quicker and more efficiently. Very easy to use product, staff are extremely helpful if ever need to contact them with problems. Would highly recommend
GREAT TIMES SAVING SERVICE
We have only just started using IGPR. I spoke with Lee a few times regarding the services offered and we decided on the Managed Service which frees up a lot of GP time.
Great service and great support if you have any queries. Really don't know why we didn't do this sooner.
A great system
Using iGPR has freed up so much time for our admin/managerial staff to carry out other more pressing tasks. The system is very user friendly and quick & easy to process requests.
Very useful software programme
Very useful software programme. Takes moments to compile reports. Saves lots of GP time. Support Team very helpful too.
We called to install iGPR
We called to install iGPR, spoke to Tom who was very helpful and supportive throughout the call, he answered all our questions and showed us how to use the new version of iGPR. Overall we are very pleased and satisfied with the level service received. Thank you
Good system to use without having to…
Good system to use without having to print off paper copy.
Engineer who installed iGPR today was very helpful and transfer over went smoothly
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