Bought two cans of the same paint, from two different shops, yet the shade was different. Contacted customer service team, who incorrectly suggested I hadn’t stirred the cans enough. Paint was extre... Mehr ansehen
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Das sagen Bewerter
I recently purchased Ronseal midnight blue fence paint, and after three coats it’s still nowhere near midnight blue but a dark teal, so very disappointed as we had brought 18 litres. Their customer... Mehr ansehen
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I liked - I got a refund. I didn’t like having to call twice . I didn’t like that you had no call record or information of me speaking to a rep a few days earlier . I didn’t like - even after me expla... Mehr ansehen
Ronseal one coat forest green,not sure how this company is getting away with selling water to the public as paint,the worse paint I've ever used,one coat ? More like 3 still looks patchy,will be surpr... Mehr ansehen
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Unternehmensdetails
Über Ronseal
Vom Unternehmen geschrieben
Let's be honest. Most people don't enjoy DIY tasks. One job can turn into many. Fear not. The team at Ronseal are here to tell you exactly what you need to know to get the job done. As painlessly and as quickly as possible. And, the performance of our products mean it’ll be a while before you have to do the job again.
That’s because, with Ronseal, you can be assured that our products perform exactly how we say they will. We keep our instructions and product descriptions as clear and straight-forward as possible. That way you know what you’re getting. And can be sure you choose the right tools for the job. That’s why Ronseal – Does Exactly What It Says On The Tin.
Help & Support (UK)
Opening hours
Monday - Thursday: 8:30am - 5pm
Friday: 8:30am - 4:30pm
Help & Support (UK)
Opening hours
Monday - Thursday: 8:30am - 5pm
Friday: 8:30am - 4:30pm
Get the job done right, first time!
Our product range covers:
Garden Woodcare
Protecting your decking, fences, sheds and garden furniture – and keeping them looking good for longer.
Home Woodcare
Taking care of the wood inside the home, such as tables, floors and doors. Paint to give your kitchen tiles a make-over, your floor a refresh and prep to cover wood knots before you get started on your emulsion. Wall & wood fillers and products that make sure you get a good finish to your project.
We spend a lot of time developing our range of products. And listening to what you have to say helps us do this. We always encourage feedback. That way our Research & Development labs can make sure we’re using our latest technology to the best effect – making products that will get your DIY job done.
Protecting your decking, fences, sheds and garden furniture – and keeping them looking good for longer.
Home Woodcare
Taking care of the wood inside the home, such as tables, floors and doors. Paint to give your kitchen tiles a make-over, your floor a refresh and prep to cover wood knots before you get started on your emulsion. Wall & wood fillers and products that make sure you get a good finish to your project.
We spend a lot of time developing our range of products. And listening to what you have to say helps us do this. We always encourage feedback. That way our Research & Development labs can make sure we’re using our latest technology to the best effect – making products that will get your DIY job done.
Kontaktinformationen
Thorncliffe Park, Chapeltown, Sheffield, Vereinigtes Königreich
- 0114 240 9469
- enquiry@ronseal.co.uk
- ronseal.com
1.9
Mangelhaft
789 Bewertungen
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Ronseal shed paint
Ronseal shed paint
Purchased from my local B&Q, it's like water, painted one side of my shed twice and still hasn't covered it, it just soaks straight in and it's not new wood, the tin is going back tomorrow,I thought Ronseal was supposed to be a good brand ... Rubbish
20. April 2025
Bewertung ohne vorherige Einladung
Antwort von Ronseal
Hi Dolly,
Thank you so much for leaving this review.
We are so sorry to hear you are not satisfied with the quality of our shed paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.
It is our priority to ensure that all of our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.
Not what it says on the tin!
Can anyone tell me why after 5 coats of Ron seal fence life plus in warm stone my fence is grey! We had to buy another large tin to cover 3,5 fence panels. I kept going as I thought it would dry lighter eventually. Woke this morning to a still very grey fence! Very frustrating!
19. April 2025
Bewertung ohne vorherige Einladung
Antwort von Ronseal
Hi Jane,
Thank you so much for leaving this review.
We are so sorry to hear you are not satisfied with the finish of our fence paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.
It is our priority to ensure that all of our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.
Payed nearly £100 for two 5ltr tins of…
Payed nearly £100 for two 5ltr tins of ultimate decking stain thought buy the best absolute rubbish had two coats and looks awful like water.I might aswell have bought cheap fence stain for £10 for
12ltrs would saved money and time can5see it lasting long.
We have now run out of stain three coats still looks a mess don't know whether to cut our losses and buy another brand or buy more of this in the hope it will be exceptable.
Further update ronseal have requested batch number,photos,how the decking was prepared,how it was mixed.how it was applied,no doubt looking too say I had done something wrong.I explained we are not down the caravan are we're hoping when we are to sort it out.I was advised to use a stain or paint which is what I have already done their stain also to strip what we had already done nightmare I advised them to look on
trustpilot reviews the problem is their product every one negative never buy ronseal products again.
17. April 2025
Bewertung ohne vorherige Einladung
Antwort von Ronseal
Hi Keith,
Thank you so much for leaving this review.
We are so sorry to hear you are not satisfied with the quality of our decking stain. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.
It is our priority to ensure that all of our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.
Absolutely shocking fence pain…
Bought the Ronseal fence paint on the basis of having had a good experience previously. Oh how I have regretted my decision of buying this utter rubbish. As many reviewers have said, the paint is jelly like and very watery. It covers absolutely nothing due to being so thin and watery.
After 8!!! applications it finally looks vaguely acceptable on my gate and bin store. This has taken me 3 days to allow for the paint to dry.
I’m under no illusion, that I’ll have to repaint everything again in a few months.
I won’t EVER buy Ronseal again.
17. April 2025
Bewertung ohne vorherige Einladung
Antwort von Ronseal
Hi Robert,
Thank you so much for leaving this review.
We are so sorry to hear you are not satisfied with the quality of our fence paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.
It is our priority to ensure that all of our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.
Shocking inconsistency in paint shades
Today, Sunday 13th April, I purchased two tins of Ronseal Ultimate Protection Decking Paint in the shade ‘Slate’. After thoroughly preparing my decking, I used the first tin, which applied as a light grey with a blue tint. However, upon opening and applying the second tin, it became immediately apparent that the shade was significantly different—much darker grey, albeit still with a blue tint.
While I understand there can sometimes be slight variation between batches, the difference in these tins is substantial and unacceptable. I have photos to clearly demonstrate the contrast, and I’m confident anyone will agree that this is not within acceptable manufacturing tolerance.
I have spent the majority of my day preparing and painting my decking, only to be left with a patchwork finish in two completely different colours.
13. April 2025
Bewertung ohne vorherige Einladung
Antwort von Ronseal
Hi,
Thank you for taking the time to bring this to our attention.
We’re so sorry to hear of the disappointing experience you have had using Ronseal Ultimate Protection Decking Paint.
We have very high standards for our products, and this is not aligned with the expectations we have.
Your feedback is really important to us and we will be requesting your details to discuss more about what has occurred here, so that we can offer you a solution.
I've never seen paint like it...watery…
I've never seen paint like it...watery jelly, reminds me of school deserts, absolutely useless in application...I doubt I can return it either as it seems by all the reviews this is how the product should be, definitely doesn't do what it says on the tin... absolutely a waste of my hard earned money!
8. April 2025
Bewertung ohne vorherige Einladung
Antwort von Ronseal
Hi Tracey,
Thank you for taking the time to bring this to our attention.
We’re so sorry to hear of the disappointing experience you have had using our paint.
We have very high standards for our products, and this is not aligned with the expectations we have. Your feedback is really important to us and we will be requesting your details to discuss more about what has occurred here, so that we can offer you a solution.
Awful product
Awful product. Like others said, their One Coat has jelly-like consistency and nothing close to one coat only. We also got a refill pouch and it's absolutely useless, it's so watery it disappears as soon as you apply it.
7. April 2025
Bewertung ohne vorherige Einladung
Antwort von Ronseal
Hi Monika,
Thank you for taking the time to bring this to our attention.
We’re so sorry to hear of the disappointing experience you have had using Ronseal One Coat.
We have very high standards for our products, and this is not aligned with the expectations we have. Your feedback is really important to us and we will be requesting your details to discuss more about what has occurred here, so that we can offer you a solution.
Definitely NOT one coat
Same as a lot of others on reviewing this product..... It says it needs just ONE COAT...... It's called Ronseal One Coat Fence Paint. Nope...... it needs at least 3 coats. I couldn't believe it and even caked it on, so thickly in areas to see if it made a difference. Nope. No difference. It's certainly not worthy of its name or claim to be One Coat.
5. April 2025
Bewertung ohne vorherige Einladung
Antwort von Ronseal
Hi,
Thank you for taking the time to bring this to our attention.
We’re so sorry to hear of the disappointing experience you have had using Ronseal One Coat Fence.
We have very high standards for our products, and this is not aligned with the expectations we have. Your feedback is really important to us and we will be requesting your details to discuss more about what has occurred here, so that we can offer you a solution.
Used their new ‘One Coat Everywhere’…
Used their new ‘One Coat Everywhere’ product. Again water-based rubbish. Sold as durable, grease proof, can wash it down etc. Wiped once with a damp cloth, ever so lightly, and you can see the marks where the micro fibre cloth has marked the sheen in the paint.
It’s basically just cheap emulsion with clever branding. Does not perform how the labels would lead you to believe.
4. April 2025
Bewertung ohne vorherige Einladung
Antwort von Ronseal
Hi Neil,
Thank you for taking the time to bring this to our attention. We are so sorry to hear you are not satisfied with the quality of our One Coat Everywhere Paint.
We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.
We would greatly appreciate the opportunity to discuss this further with you to try to find a resolution, we have requested further information so our customer service team can reach out.
Terrible Terrible product
Terrible Terrible product.
Ronseal fence life + 5 year ( safe)
This stuff is terrible. Just horrible runny jelly like substance, no matter how much you mix it. It just doesn’t stick to the brush or the wood. Coat after coat and the stuff just disappeared from the wood. It seems to be 90 % water with a hint of colour. Its just complete garbage. Will go with a different brand and restart as it’s just horrible and un usable.
I took one tub back to the shop as I originally though it was off but it appears this is just how it it.
1. April 2025
Bewertung ohne vorherige Einladung
Antwort von Ronseal
Hi Paul,
Thank you for taking the time to leave this review.
We’re really sorry to hear that this product hasn’t lived up to your expectations on this occasion. We have very high standards for our products, and this is not aligned with the expectations we have.
Our commitment to customer service is of the utmost importance to us, we’ve requested your details and would really like to get in touch to find out more in order to turn this experience around for you.
Graphite interior varnish
We purchased graphite interior varnish for our wooden living room floor after reading some reviews saying it was the best and you could walk across it in high heels and it wouldn't chip. My husband spent hours and a lot of money preparing the floor ready to varnish and he followed ALL directions on the tin whilst applying it. It came out really thick like paint and you couldn't see the wood grain through it. We thought that once it had time to soak in it would look different the next day. However it didn't, it was applied less than a month and it was already looking scuffed and chipped. It has now been 3 months since it was done and it looks like it's been down years.
18. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Ronseal
Hi Matthew,
We’re grateful that you have taken the time to provide us with this important feedback.
We are so sorry to hear you are not satisfied with the quality of our interior varnish. We have very high standards for our products, and this is not aligned with the expectations we have.
We would greatly appreciate the chance to make this right for you, so we've requested your details to reach out personally and hear more about what has happened here.
WTF is this crap
How are Ronseal allowed to sell this?
And what exactly is it? It like painting using runny jelly, when comes into contact with a porous surface it evaporates instantaneously. Like a really bad magic trick.
28. März 2025
Bewertung ohne vorherige Einladung
Antwort von Ronseal
Hi Matt,
Thank you so much for leaving this review.
We’re really sorry to hear that this product hasn’t lived up to your expectations on this occasion. We really value your feedback so we can continually work to make products that reach the high standards that both we and our customers expect of us.
Our commitment to customer service is of the utmost importance to us, we’ve requested your details and would really like to get in touch to find out more in order to turn this experience around for you.
Thousands of people cannot be wrong...!!
Anyone wishing to sign up to a Class Action claim against Ronseal products? Like the thousands and thousands of people told that they have not applied the product properly, its an insult having paid so much money to them for such inferior products! 5 year product promise?? They have stopped replying to me now, so it isn't ending here. Unlike Ronseal products, I promise to ensure a satisfactory result! I even have the backing of Trading Standards whom have advised the course of action I need to take.
24. März 2025
Bewertung ohne vorherige Einladung
Antwort von Ronseal
Hi Bob,
Thank you for taking the time to leave this review.
We are so sorry to hear about the unsatisfactory experience you have had with Ronseal and that you are disappointed in the customer service you have received.
Your feedback is really important to us and we will be requesting your details to discuss more about what has occurred here, so that we can offer you a solution.
meant to be one coat and 5 years…
meant to be one coat and 5 years weather proof should be renamed 100 coats and 5 months weatherproof spent a small fortune on the grey paint got the supposed one coat that guarantees to last 5 years all weather proof. its took 4 or 5 coats its like water yes weve stirred it shaken it etc and it all needs redoing again this year when it only got done in August
Don't waste your money
22. März 2025
Bewertung ohne vorherige Einladung
Antwort von Ronseal
Hi Laura,
Thank you for taking the time to bring this to our attention. We're so sorry to hear that our Fence Paint hasn't lived up to your expectations on this occasion.
We have very high standards for our products, and this is not aligned with the expectations we have.
We'd really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.
Never again am I buying Ronseal
Never again am I spending £28 x 2 tins of ronseal slate coloured fence paint. I have 15 fence panels to paint and 1 panel is taking 4 coats and it still needs another 1 or 2.. DONT WASTE YOUR MONEY ON TINS OF WATER.. IT WILL TAKE YOU FOREVER!!!!!
18. März 2025
Bewertung ohne vorherige Einladung
Antwort von Ronseal
Hi Jamie,
Thank you for taking the time to leave this review. We're so sorry to hear of the disappointing experience you have had using our Fence Paint.
We have very high standards for our products, and this is not aligned with the expectations we have.
Your feedback is really important to us and we will be requesting your details to discuss more about what has occurred here, so that we can offer you a solution.
I bought a tin of Ronseal"10 year
I bought a tin of Ronseal"10 year, performance guarantee weatherproof wood paint" recently and I am very disappointed. I am not a professional but have done enough painting to be able to gauge a good enough paint and this one is awful. 10 year guarantee! I could be coating with this paint on the same door for 10 years and still do not have confidence it will do the job. I don't know if it's a ploy so people buy more of their paint to do the job but it certainly works the other way with me as I "WILL NOT" be purchasing anything Ronseal again at this rate. I was saying to my wife about the fence paint is probably still good but after reading the reviews about that on here I will be giving that a wide berth also.
18. März 2025
Bewertung ohne vorherige Einladung
Antwort von Ronseal
Hi Ronald,
Thank you for taking the time to leave this review. We’re so sorry to hear of the disappointing experience you have had using our Ronseal Weatherproof Wood Paint.
We have very high standards for our products, and this is not aligned with the expectations we have. Your feedback is really important to us and we will be requesting your details to discuss more about what has occurred here, so that we can offer you a solution.
ronseal ultimate decking stain
ronseal ultimate decking stain. Complained about this product last year because it was so awful. after much to and fro (how did i prepare decking how did i paint decking replied i have been painting my decking for 20 plus years) they sent me vouchers for the same product!! so maybe it was a bad batch so try again. if possible its even worse this year big lumps of clay like substance suspended in a watery solution. my paint stirrer was useless and i don't have the machine that b and q use to mix paint. so i chucked it out and used my £6 johnson and spear decking stain which went on like a dream
14. März 2025
Bewertung ohne vorherige Einladung
Antwort von Ronseal
Hi Hazel,
We’d really like to extend our apologies for the disappointment you’ve had with the application of Ronseal Ultimate Decking Stain.
We want to assure you that this is not something we would expect from our products. It is our priority to ensure that all of our customers achieve the best results when using our products.
We would greatly appreciate the opportunity to discuss this further with you to try to find a resolution, we have requested further information so our customer service team can reach out.
I wish i had read the reviews before i…RUBBISH PRODUCT
I wish i had read the reviews before i bought this RUBBISH, absolute piss take saying this is 1 coat. Consistency of water and this will take a minimum of 3 coats or more to do the job. I will not buy any other Ronseal products in future after this.
8. März 2025
Bewertung ohne vorherige Einladung
Antwort von Ronseal
Hi Robert,
Thank you so much for leaving this review. We’re really sorry to hear that this product hasn’t lived up to your expectations on this occasion.
We have very high standards for our products, and this is not aligned with the expectations we have.
Your feedback is really important to us and we will be requesting your details to discuss more about what has occurred here, so that we can offer you a solution.
Tin leaked during delivery
I received the item on the sunniest day of the year so far and decided to apply it straight away. However, on opening the packaging I discovered the tin had been leaking despite the lid being taped down. There was solution all over the handle, the tin and the inside of the bag. Looks like another wait for a new delivery and a sunny day. Ronseal - leaks from the tin.
8. März 2025
Bewertung ohne vorherige Einladung
Antwort von Ronseal
Hi Jeff,
Thank you for taking the time to bring this to our attention. We’re so sorry to hear of the disappointing experience you have had using our product.
We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.
Ronseal fence + paint
I bought some Ronseal fence + paint and it’s awful! My fence has taken 3 coats and it’s still patchy so I’m sadly going to have to buy another tin ( or tins ) of paint on top of the 10 litres I’ve already purchased. I was expecting 2 coats as some of my fencing was freshly cut bare wood, but 3-4 is an horrendous amount of work. I went with ronseal as I used some of their products to paint fencing with about 5/6 years ago and it was fantastic.
2. März 2025
Bewertung ohne vorherige Einladung
Antwort von Ronseal
Hi Nikon,
Thank you for bringing this to our attention. We’re so sorry to hear of the disappointing experience you have had using our Ronseal Fence Life + Paint.
We have very high standards for our products, and this is not aligned with the expectations we have.
Your feedback is really important to us and we will be requesting your details to discuss more about what has occurred here, so that we can offer you a solution.
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