Bought two cans of the same paint, from two different shops, yet the shade was different. Contacted customer service team, who incorrectly suggested I hadn’t stirred the cans enough. Paint was extre... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Bought two cans of the same paint, from two different shops, yet the shade was different. Contacted customer service team, who incorrectly suggested I hadn’t stirred the cans enough. Paint was extre... Mehr ansehen
Unternehmen hat geantwortet
I recently purchased Ronseal midnight blue fence paint, and after three coats it’s still nowhere near midnight blue but a dark teal, so very disappointed as we had brought 18 litres. Their customer... Mehr ansehen
Unternehmen hat geantwortet
I liked - I got a refund. I didn’t like having to call twice . I didn’t like that you had no call record or information of me speaking to a rep a few days earlier . I didn’t like - even after me expla... Mehr ansehen
Ronseal one coat forest green,not sure how this company is getting away with selling water to the public as paint,the worse paint I've ever used,one coat ? More like 3 still looks patchy,will be surpr... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
Our product range covers:
Thorncliffe Park, Chapeltown, Sheffield, Vereinigtes Königreich
Hat 97 % seiner negativen Bewertungen beantwortet
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Polite informative and understanding of my problem, fixed no issues thank you.

Antwort von Ronseal
Quick service, clear response to my query

Antwort von Ronseal
5 year fence paint has come off after only 1 year. The excuse...I didn't sand down the panels first!! Ridiculous excuse. How many people are going to do that. It's not made clear that is necessary on the tin. Certainly doesn't do what it says on the tin. Better to buy cheaper products from a different company. Don't believe the comments they made. No one contacted me. They have no intention of contacting anyone with legitimate complaints. Whoever thought of their excuse must be laughing their head off how farcical it is as well as the fact you can't do a thing about it. I will never buy any Ronseal products again.

Antwort von Ronseal
Bought a ronseal paint sprayer. This is the biggest pile of scrap I've ever purchased. It sprays paint for about 10 seconds and blocks. This product is unfit for purpose and should be taken off the market.

Antwort von Ronseal
If I could give no stars I would. To suggest a product has failed as we should have sanded the fence first is appalling. No where does it say to sand the fence panels before use. We would never have chosen to use it had we realised they would try and get out of the 5 year guarantee by coming up with excuses to blame us for the product failing.

Antwort von Ronseal
Good result and customer care..lacking certain application details on the pot though

Antwort von Ronseal
Prompt, clear answer.
Wish everyone was like this.
Thanks

Antwort von Ronseal
I used Ronseal Interior Varnish satin clear on hardwood internal doors and stair balustrades. What it does not say on the tin is that it should never be used on a wood surface that may be frequently touched by a human hand. My experience is that the natural oils in the hand are transferred to the water based varnish and over time it becomes darkened and sticky to the touch. It cannot be cleaned and is the source of much ongoing angst. Why do the company not point to this shortcoming in the advertising and on the tin. The areas around door furniture and staircase handrails in particular are a no go area. If you want to incur the cost and inconvenience of stripping and retreating your hardwood handrails with a more suitable oil or varnish after only one to two years, then this is a fine product, if not avoid it.

Antwort von Ronseal
I purchased a tub of Ronseal Sage fence paint which when painted on came out blue! I sent photographic evidence to Ronseal who tell me that the colour is not blue it is sage green and that it is supposed to look like it does! Definition of sage is : Sage green is a muted, grey-green hue resembling dried sage leaves! What I got was duck egg blue, quite a contrast! But I am wrong they are right! I say don’t bother with Ronseal but another brand!! Maybe I shall quote the Sale of Goods Act to them: Under the Sale of Goods Act 1979 (and the current Consumer Rights Act 2015 for post-Sept 2015 purchases), paint must be of satisfactory quality, fit for purpose, and match its description. This means paint must not be defective, must adhere properly when applied correctly, and match the specified colour.

Antwort von Ronseal
Customer service was excellent and very professional.

Antwort von Ronseal
Ronseal one coat starting peeling after one coat one some of the drawers
Very dussspointed dont recommend at all

Antwort von Ronseal
I used Ronseal Diamond Floor Varnish (Antique Pine- Matt) to varnish a floor of pine boards for a customer whose dining room I was renovating. I, along with a helper, sanded the floor thoroughly with hired machinery, the kit that professionals use). We left the floor raw and flat, waiting for a glorious coat of liquid gold to enhance its beauty and protect it for years to come. Tow coats of Ronseal later and the result was ghastly. Brush strokes and overlaps were clearly evident and the colour resembled no timber you’ve ever seen in your life- or would want to see. It looked like the job had been done by 6 year olds. Naturally, the customer was not happy. I re-did the entire floor, all at my expense. I then used Osmo Oil and it came up beautifully. Therefore I think that it Ronseal should change the catergory of the product from Varnish to Tarnish. Whilst at it they could change their catchline from “Does exactly what it says on the tin” to “You get what you pay for”.

Antwort von Ronseal
☆☆☆
I am extremely disappointed with Ronseal Ultimate Protection Decking Stain in Dark Oak. I purchased 6 tins for £157.78 and applied them correctly in June 2025, following every preparation step.
Less than a year later, the "Ultimate Protection" has virtually all peeled off, leaving my decking in a complete mess. For a premium product marketed as their most durable option, this performance is a total failure.
The retailer has only offered a 20% refund, which is insulting given the cost of the product and the immense time and effort I spent applying it. I am now facing the back-breaking task of stripping this flakey finish before I can start again with a different brand.
I have full proof of purchase and photographic evidence of this failure. Avoid this product—it does not live up to its name or its price tag.
Date of experience

Antwort von Ronseal
Absolute crap sprayed a thin stream all over my levis n boot and drive total dog shit product.does what it says on the tin not disgusting poor product I want my money back rip off merchants

Antwort von Ronseal
Absolutely awful fence paint sprayer!
I manage about 1/5 of the fence panel before it stopped working. It is horrendous to clean out also. Complete waste of money!!

Antwort von Ronseal
I bought a Ronseal Precision Fence Sprayer last week and found that the spray was not uniform coming out of the nozzle, and sprayed two strong streams one on other side of the 30° spray fan, with very little coverage between the two.
I took the sprayer back to my supplier here in Cork, Ireland, and was that a question,they immediately offered to replace it.
The replacement sprayer was very slightly better than the first one but still made it impossible to get even coverage.
I would respectfully suggest that Ronseal need to redesign the nozzle,and replace them with ones that do a proper job.
The other thing which was really annoying, is that you can’t actually pour paint into the tank as in the photograph,because the opening is too narrow, and you have to use a funnel to avoid getting paint everywhere.
A final complaint is that the 2-position spray settings knob seemed to have no effect whatsoever.
Having said all that, the sprayer IS almost perfect; when it's good, it's very very good. Ronseal should also send "Tips" with the product, such as warning people only to use FRESH Ronseal product in the machine.
Another is to stress the need to clean the machine THOROUGHLY after use, and to leave a litre of water in it during storage, to eliminate the possibility of any paint product drying out inside it.
Finally, I'd advise Ronseal to include a spare nozzle, filter and washer with each sprayer. For £0.10 it would be a smart move, IMHO.
Ronseal have now replied, asking for unspecified further information about the review.
The only further thing that springs to mind is they don't really tell you how much to pump the thing up. Should you pump until the safety pressure release valve starts to hiss?
I just pumped mine up until the spray was "about right"; too much pressure, and you get a fine mist which goes everywhere except where it is supposed to; too little pressure, and the spray loses width. To keep the spray constant, I found it was best to spray 1 - 2 square yards of the job, then stop and pump about 8 - 10 times.

Antwort von Ronseal
Having purchased Ronseal fence sprayer (@£28) & 2 tbs of ronseal fence spray (@£40) I find myself bemused that the filter on the end of the sprayer keeps blocking despite watering it down (recomended) have tried everything I can to resolve this problem to no avail, perhaps it's just a bad design ?? Would appreciate a response from the company ???

Antwort von Ronseal
It’s magic in a can!
Since 2024 I have meant to praise Ronseal for their one coat white paint (for mold and dampness) that eradicated the sudden unexplained appearance of wet walls. Drip marks were actually visible.
It cost nearly USD $500 to import 3 quart size cans but only 2 were used for a 14ft wide x 10ft tall blank wall.
It’s now 2 years later without further issues.
This year we pulled the spare can out to treat another area affected by water penetration due to an exterior crack. We must do the repairs before reviewing the 2nd situation but based on The 1st use I highly recommend this product that does what it says!

Antwort von Ronseal
Brought a Ronseal precision finish paint fence sprayer
This piece of kit is totalling unfit for purpose. I followed the instructions to the letter and after painting 1 panel the sprayer blocked continuously after just a couple of seconds.
I resorted to painting the panels by hand using Ronseal’s spray paint. A very expensive way of doing the job.
I would not recommend this product to anyone else.

Antwort von Ronseal
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