Bestilte 3 par briller for snart 1 måned siden og har modtaget ordrebekræftelsen men endnu ikke modtaget mine briller. Jeg har skrevet 3 gange til dem og stadig ikke modtaget noget svar.
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Das sagen Bewerter
Altogether pretty disappointing experience. Glasses are ok for the cost, but the rest of service has left a bad taste: Bought from a .co.uk website, and my invoice shows I've paid UK VAT (I'm a UK... Mehr ansehen
Great specs with decent lenses for readers - something they don’t advertise but makes the difference for me as I’m always cleaning my old readers and these are far more robust. Good value with 3 for... Mehr ansehen
Great range of styles - I opted for some gold-rimmed aviator reading glasses which I couldn’t find anywhere else & have had lots of compliments . They are great quality & look more expensive than thei... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Luxreaders is a Danish company with roots in Copenhagen. The company is founded with the ambition to digitize the purchase of reading glasses and end up with the notion that reading glasses is a necessary evil that must be boringly designed and poor in quality. Therefore, we have done our utmost to produce some reading glasses, where both design and quality are top notch while they are still affordable. We’ve many years of experience from the optical industry and have therefore closely monitored how the market for reading glasses is largely driven by gas stations, supermarkets and the like. These businesses focus to a large extent on low prices, high margins and preferably a high frequency of repurchases when customers' vision has to be corrected. The result is bad and ugly reading glasses in poor quality. We want to change that! We have a large range of stylish prescription glasses for men and women. 1 pair for £3 and 3 pairs for £59 with shipping included. Buy it no29
Kontaktinformationen
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Das haben sich andere Leute angesehen
The glasses are really good quality and the "try on" facility on line worked really well. quick response from the chat really…
The quick response from the chat really helped,
Good website
Good website, easy to use and swift delivery of very nice specs!
Go on... step out a little!
This is my 2nd pair of Luxreader sunglasses. I've pushed the boat out a little and gone for their zingy Crystal Lemon frames which is not normally me but I love them. I've been using glasses for more than 30 years and I've been through more than a few pairs in that time but I can honestly say that the quality and precision of these frames matches anything I've paid many 100's of £'s for via my opticians. The superiority of the lenses completes what is a great pair of sunglasses. As Arnie says - I'll be back!
Excellent fit
Excellent fit, and speedy service, couldn't fault it in anyway.
Wide selection of glasses and really…
Wide selection of glasses and really well made.
Quick delivery. Third time I've used Luxreaders and I'm 100% satisfied with their quality of glasses and efficient service. The glasses last and look great.
Perfect fit
Perfect fit, really well made and very comfortable. Just what I was looking for. Very happy with this purchase and likely to order another pair.
Great product and great service.
Best reading glasses you can buy
Fantastic value,great selection of glasses and colours,i use these for work as they are strong and lightweight ,i've ordered from Luxreaders on numerous occasions and their delivery has been exceptional, will definitely use again.
First time purchase
First time using Luxreaders and purchased 3 pairs of blue light reading glasses. Products arrived quickly and I am really impressed with the quality and style. Couldn’t be happier! Will be back for sure. Thanks.
Love my glasses
Love my glasses. Great fit very comfortable.
Very good value for money
Ordered a pair of Blue-Light Glasses - better than I was expecting! Solid frames, flexible but sturdy arms and also a brilliant design unlike most. Great value for money :)
Could have been so good
I has been looking for some new reading glasses and ordered three from Luxreaders. The order was dispatched quickly and arrived very soon after. No complaints there.
When I unpacked the glasses one by one I was delighted with the quality feel of the frames and the lenses looked excellent too. Unfortunately, each of the frames was bent, leaving the temples completely misaligned. I couldn’t wear two of them because they were so bad. The third was better but not good enough.
I have returned them but I am still waiting for the refund (it’s only been a couple of days since posting). Will I give this company another chance? I highly doubt that. After this experience I think there is a severe problem with quality control.
Great quality and excellent design.
I love my Luxreaders glasses! The unique design and light yellow colour caught my eye, and the price made it worth the gamble. Luckily, they suit me perfectly. They're stylish, light, and stay in place all day. Shipping from Denmark to the UK was just as fast as buying online locally. If you find a pair you like, go for it—the quality is excellent!
Delighted to receive my reading…
Delighted to receive my reading glasses, but very disappointed that the left leg is loose and keeps coming apart 😢🙄
Excellent product - Allow about a 8-10 days for delivery.
Allow about a 8-10 days for delivery.
Excellent product.
Nothing special. Too wide.
Glasses were okay but not special at all. Although I’d ordered the women’s styles they were far too wide and my fat faced husband is using them now.
They are too big
They are too big, wide & fall off, I struggle to keep them on
Excellent quality at a reasonable…
Excellent quality at a reasonable price. Very prompt delivery. I will certainly use again
SCAM ALERT
This company is an absolute joke. They took my money IMMEDIATELY, but when it comes to actually delivering the product? NOTHING. No updates, no tracking, just silence. TOTAL SCAM.
Tried reaching out to their so-called “support”—what a disaster. No response, no help, just auto-replies and ghosting. It’s like they took my money and disappeared into thin air. Fraudulent and unprofessional.
If you enjoy being ripped off and treated like garbage, by all means, order from Luxreaders. Otherwise, save yourself the headache and AVOID THIS SCAM COMPANY.
I will be reporting them for fraud and advising everyone I know to steer clear.
I ordered a pair of glasses from Lux…
I ordered a pair of glasses from Lux Readers over six working days ago, but I still haven’t received them. According to the tracking information, Royal Mail has the package and was supposed to deliver on Saturday , but when I contacted them, they said they aren’t sure when it will be delivered and advised me to reach out to Lux Readers.
The challenge is that Lux Readers doesn’t have a direct contact number, and their website only offers an automated system where you fill out a form, expecting a response. I’ve done this twice in two days but haven’t heard back yet.
I understand that delays can happen, but better communication and customer support would make a big difference!
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