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Keylink Bewertungen 445

TrustScore 5 von 5

4.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Never used the Keylink Bakery Store before, but glad I did! Firstly a great price on the cans of Goldwax, lower than their competitors. Very easy to order, and arrived in double quick time, well prot... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

A super helpful company! We were not a registered customer but ordered a product and within half an hour the pro forma had arrived, we'd been set up as a customer and, on payment, they immediately pro... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Keylink always helpful staff. I always check sell buy dates before placing order. This can take time but they are always very helpful, never impatient … Know their stock and often help with codes... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

There are many reasons I shop with Keylink The chocolate is high quality at a very competitive price. The dispatch is usually the same day and arrives quickly in sturdy packaging. The staff team are... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Süßwarengroßhändler
  2. Backbedarf
  3. Catering- und Getränkeanbieter
  4. Schokoladengeschäft
  5. Lebensmittelanbieter

Über Keylink

Vom Unternehmen geschrieben

For Everyone Working With Chocolate.

Keylink are specialist suppliers for chocolatiers, bakers, chefs and anyone working with chocolate. Whether you’re a budding chocolatier, a gelato aficionado, a seasoned baker or, you just fancy making some chocolate gifts for friends and family, we can help you to get up and running in no time.


Known initially for our imported, cream filled chocolates in the 1960s, we’ve been working with chocolate for quite some time! And while we no longer sell finished chocolates, we do supply a complete range of ingredients and décor products from some of Europe’s finest manufacturers and are now the premier supplier of chocolate, ingredients, equipment and packaging to the chocolate industry. We remain as passionate as ever about supplying high quality products with a large helping of great customer service!


We also understand that not everyone has years of experience working with chocolate ingredients, so that’s why we have a jam-packed Resources section, dedicated to helping and educating anyone working with chocolate and other sweet ingredients. Alongside this, you’ll find we also have a wealth of video content on our YouTube channel to help further educate and encourage anyone interested in chocolate!


The benefits of working with Keylink don't stop there. Our delivery service also ensures speedy arrival and peace of mind, at just £8+VAT for next working day delivery under £150. Any orders over £150 include free next working day delivery!


So, that’s us, in a nutshell! Give us a call or drop us an email and we’ll be happy to help and have a natter about all things chocolate. 


Shop Now | Chocolate Couverture | Cocoa Powder | Chocolate Moulds | Fillings & Flavourings | Chocolate Packaging

Next Working Day Delivery

Order before 3pm Mon-Fri

We offer next working day delivery for orders made before 3pm Mon-Fri. Plus FREE workday delivery on orders over £150.

Kontaktinformationen

4.9

Hervorragend

TrustScore 5 von 5

445 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great service and products!

Great packaging options, great customer service.

3. September 2025
Keylink-Logo

Antwort von Keylink

Thank you so much for your lovely review, Eleni. We're so glad you're enjoying our packaging products and friendly customer service! We'll be sure to pass your comments on to the teams.

- The Keylink Team

Bewertet mit 1 von 5 Sternen

Keylink take the money and don’t send to you the order correct

Sorry this company
You make the order you paid and send to you missing items and no tell you
Missing item put the total
I buy
5 vermicelli chocolate price is 5.43 each
2 milk scaglietti price is:5,44

Total price is : 38,03
Take from my card:47.63

I receive only 2 milk scaglietti:10,88
I receive only 1vermicelli:5:43
Total is :::: 16:41

31. August 2025
Keylink-Logo

Antwort von Keylink

Hi Lorrayne, thank you for taking the time to leave a review. Having spoken to the Customer Service Manager about your order, I’m aware you’ve chosen to be refunded for the out of stock items that were included in your order, and would usually have been delivered once we received our next delivery of stock. We’re sorry you weren’t aware that products with little or no current stock can still be ordered for a future delivery, and for the frustration this has caused. We’ll ensure that this is made clearer on our website going forward. If you ever have issues in future please don't hesitate to get in touch with us directly within working hours on 0114 245 5400, or by starting a live chat, or you can email us at sales@keylink.org at any time and we’ll get straight back to you.

- The Keylink Team

Bewertet mit 5 von 5 Sternen

Always great customer service

Always great customer service. Kept well informed about delivery, which arrived very swiftly and as always well packaged. Very reliable company and first class products. Very happy and would recommend.

15. August 2025
Keylink-Logo

Antwort von Keylink

Thank you so much for your lovely review, Sharon! We're so glad you're happy with our products and customer service. We'll be sure to pass your feedback on to the teams.

- The Keylink Team

Bewertet mit 5 von 5 Sternen

Always amazing experience

Always amazing experience, receive the package next day, don’t have to ask for invoice always gets emailed, great products, fab Service always!

8. August 2025
Keylink-Logo

Antwort von Keylink

Thank you so much for your lovely review, Rooji! We're so glad you're happy with our customer service and products. We'll be sure to pass your feedback on to the teams!

- The Keylink Team

Bewertet mit 5 von 5 Sternen

Great products

Great products, good prices and super fast delivery. I especially like some of the items in the new essentials range.

8. August 2025
Keylink-Logo

Antwort von Keylink

Thank you very much for your lovely review, Maxine. We're so glad you're enjoying our Keylink Essentials range! We'll be sure to pass your feedback on to the teams.

- The Keylink Team

Bewertet mit 5 von 5 Sternen

Efficient

Easy to use website and quick delivery, good quality of ingredients.

6. August 2025
Keylink-Logo

Antwort von Keylink

Thank you so much for your kind review, Neil!

- The Keylink Team

Bewertet mit 5 von 5 Sternen

Fabulous products and service

Fabulous products and service, every time!

4. August 2025
Keylink-Logo

Antwort von Keylink

Thank you so much for your kind review, Meryl! We're so pleased you're happy with our products and customer service.

- The Keylink Team

Bewertet mit 5 von 5 Sternen

Always great service including delivery…

Always great service including delivery driver Stewart from M and H carriers
Thank you keep up the good work

2. August 2025
Keylink-Logo

Antwort von Keylink

Thank you so much for your kind review, Gunther! We're so glad you're happy with our service, and that of the delivery driver!

- The Keylink Team

Bewertet mit 5 von 5 Sternen

Super fast service Many thanks

Super fast service Many thanks

1. August 2025
Keylink-Logo

Antwort von Keylink

Thank you so much for your lovely review!
We're so glad you're happy with our products and service.
It really makes a difference to us to hear this.

- The Keylink Team

Bewertet mit 2 von 5 Sternen

It's a real shame that it's so…

It's a real shame that it's so expensive to send to the channel Islands

30. Juli 2025
Keylink-Logo

Antwort von Keylink

Thank you for taking the time to leave a review.

We’re really sorry to hear that shipping costs to the Channel Islands have been disappointing – we completely understand how frustrating that can be.
Unfortunately, due to the additional handling and logistical requirements of delivering to non-mainland UK addresses, our courier charges are higher for those regions.
We always aim to be as fair and transparent as possible with our delivery pricing and never profit from shipping fees.

That said, your feedback is valuable, and we’re constantly reviewing our delivery options. We’ll certainly pass your comments along to our logistics team as we continue looking for ways to offer better value to all our customers.

If there’s anything we can help with in the meantime, please don’t hesitate to get in touch with our team directly – we’d love to help if we can.

- The Keylink Team

Bewertet mit 2 von 5 Sternen

Not eco friendly

Again I've received my very small order in a box 10 times the size it needs to be. The order (foil wraps) came triple wrapped in bubble wrap, with a lot of sellotape on. Copious amounts of packing paper to fill the void. If you send parcels like this, not only is it a waste of packaging materials, but it's taking up more space on the delivery vans, meaning more vans on the road - or a much slower service.
Do better!!
Oh, and I've complained several times and called you out on social media about this!

29. Juli 2025
Keylink-Logo

Antwort von Keylink

Thank you for taking the time to share your concerns with us.
We sincerely appreciate your feedback and understand your frustration regarding the packaging used for your recent order.

For certain products, particularly foil, we take extra precautions to prevent any risk of creasing during transit. Based on past experience, these items are more prone to damage, which would require us to remake and resend the order. This not only causes delays and inconvenience but also increases CO₂ emissions from additional deliveries.

We do our best to balance protective packaging with sustainability, and while the packaging may sometimes seem excessive, it is chosen with the aim of ensuring your order arrives safely the first time. Where possible, we also use materials that can be reused or recycled.

We are continuously reviewing our packaging methods and will take your feedback on board as we work towards improving efficiency and reducing waste, without compromising product protection.

Thank you again for bringing this to our attention.
We truly value your custom and hope to serve you better in the future.

- The Keylink Team

Bewertet mit 5 von 5 Sternen

Exceptional quality and service

Exceptional quality and service! We've been sourcing our products from this supplier for a while now, and they never disappoint. Highly recommend this supplier to anyone in the food or hospitality industry.

29. Juli 2025
Keylink-Logo

Antwort von Keylink

Thank you so much for your lovely review!
We're so glad you're happy with our products and service.
We've shared your feedback with our teams and it made their day.

- The Keylink Team

Bewertet mit 5 von 5 Sternen

Fast Delivery and High Quality Products

Perfect, as always! Well done team!

25. Juli 2025
Keylink-Logo

Antwort von Keylink

Thank you so much for your lovely review! We're so glad you're happy with our products and service. We'll be sure to pass your feedback on to the teams.

- The Keylink Team

Bewertet mit 5 von 5 Sternen

Quick and careful delivery

Quick and careful delivery, good range of products

19. Juli 2025
Keylink-Logo

Antwort von Keylink

Thank you so much for your kind review, Isobel! We're so glad you're happy with our products and service.

- The Keylink Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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