FlooringInc.Com Bewertungen 1'571

Very punctual

I ordered rubber flooring and adhesive. The adhesive came quickly. The flooring never shipped even tho I repeatedly called & was promised that it would. After 30 days, I cancelled the flooring order. I am now stuck with a $300 bucket of adhesive that they will not allow me to return. This has been the worst customer service I’ve ever experienced. Do not buy here

Long phone wait, but Very pleasant customer representative

Great customer service, quick delivery, excellent description, all great things!

It was positive

Service representative Judith and ease by of ordering,

Customer service was great and fast shipping!

There was an issue with the first order and customer service was diligent and patient with adjusting the order to accommodate my timeframe and requirements.

I ordered gym floor mats on 3/17/26 and was told that delivery would be between 3/21/26 and 3/25/26. On 3/23/26 I received an email saying they would be mailed out between 3/25/26 and 3/31/26. I called on 3/23/26 and cancelled the order. I received a case number for the cancellation. On 3/27/26 I received an email saying that they’d been trying to reach me to tell me that there was a 25% restocking fee. If they had given me the correct delivery dates I wouldn’t have placed the order. They’re not easy to contact nor to do business with.

10 stars for Marquel. I dont usually leave reviews but this guy literally turned my experience around.

Horrible product, horrible company. We ordered 3 rolls of rubber flooring. We had a company come and lay it (no nails) and built our all in one gym on top of it. When we started using the gym, we noticed (by stepping on them) sharp metal pieces coming out of the flooring. We have pulled 19 twisted pieces of metal out of the flooring to date. They refuse to give me the manufacturer's name and after 2 months of back and forth, their solution was to tell me to apply a sealant. Laughable. Unless you want tetanus, don't buy from them!

Ordering online is OK. The product came at a decent time, but it came in two separate days and the first box look like somebody built it because the other box must’ve busted open and they drove over it with forklift walked on it and things were torn up but trying to get a hold of you guys is the worst thing I’ve ever had to try to get done. I’ve got emails. I’ve got pictures everything Faly. I found a phone number and stayed online long enough for someone to answer. He was a very nice man and a little well. That experience went well but he says like the product will take about a month when the first project only took a couple days. I need this before that month and nobody’s responding when I’m asking that I need it before a month communication with this AI stuff has got to stop.

Customer support person Haez is what my my experience great.

We made a mistake ordering and needed another piece of flooring ASAP - Haze helped up make sure we got the order we needed ASAP!

Excellent customer service. Answered all my questions. Prices are very reasonable. Ordering my garage tiles was easy.

Marquel was extremely helpful and proficient in helping me.

Marquel called me right back when my flooring arrived damaged, thank you!

Great company with great prices on rubber flooring

UPDATE: Following this review, an Escalation Specialist reached out and provided a full refund. I appreciate the company's willingness to stand behind their service when a technical error occurs.

I experienced multiple website crashes during checkout. The system incorrectly processed 24 tiles as 'Corners' instead of 'Centers.' Despite Flooring Inc. admitting in writing that they 'understand I experienced a system issue or glitch,' they refused to help.
They first promised an RMA, then backtracked, claiming these rubber tiles are 'non-returnable accessories.' They essentially told me I should have canceled the order before it shipped—impossible when the website glitch also affected the confirmation visibility. Now I am stuck with $396 of incorrect product and zero support. If their website crashes while you are buying, YOU will be the one paying for their technical failures. Buy from Amazon or a company with a functional checkout system instead.