Brilliant company to deal with. My picture frame was delivered on time and perfectly wrapped and it arrived in perfect condition. I will use this company in future. Many thanks. Ken
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Das sagen Bewerter
Shop with them regularly, live in the Scottish Highlands and the turnover time is always super quick. Any size discrepancies have always been my fault (!) they are accurate to the millimetre and perfe... Mehr ansehen
I can't rate this company enough, the frames I ordered are utterly fantastic, really well made, fit perfectly and exceed my expectations. They are a cost effective way of bringing art to life for your... Mehr ansehen
Easyframe offers a brilliant service. Loads of choice, good quality frames, well priced, well packaged and speedy delivery. The only issues I had were of my own making when I didn't measure correc... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
The UK's leading supplier of quality wood and aluminium picture frames. Easyframe - for all your picture framing requirements. Visit us online for our custom picture framing service. Based in Bedford, England.
Kontaktinformationen
5 Railton Road, MK42 7PN, Bedford, Vereinigtes Königreich
- 01234856501
- sales@easyframe.co.uk
- easyframe.co.uk
4.7
Hervorragend
1149 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Another great frame
Another great frame! Prompt delivery- very happy
30. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Thanks so much for the lovely feedback! We’re delighted you’re happy with your frame and the prompt delivery. Always a pleasure to have you back—thanks for your continued support!
Regards
Nick
Delighted to have found this company
Delighted to have found this company. Used them multiple times now. Frames always excellent and amazing value. Good customer service, fast production and delivery. I am a professional artist and I heartily recommend.
23. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Thank you so much for your kind words and continued support! We’re thrilled to hear that you’ve been happy with the quality of our frames, service, and value. It means a lot to us—especially coming from a professional artist. We truly appreciate your recommendation and look forward to framing more of your work in the future! 🎨🖼️
Quality & helpful
Quality service throughout, EasyFrame sorted out an error I'd made on the order, communication & reassurance was most welcomed.
Frames were quality as expected and paying the extra for the museum grade is well worth it.
22. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Thank you,Derek! We really appreciate your thoughtful review. We’re always happy to help sort out any issues and are glad our team could offer the support and reassurance you needed. Great to hear you’re pleased with the quality—especially the museum grade option. Thanks again for choosing EasyFrame!
Regards
Nick
Very fast service
Very fast service. Good value products
21. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Thanks, Roy! We’re glad you were pleased with the speed and value. Hope to help with more framing soon!
Regards
Nick
Excellent service and speed
I have been using this company for over 8 years, and they never disappoint. I primarily order custom picture mounts and the delivery (although it's perhaps not the cheapest around) is always very speedy and reliable. The quality and precision of the mounts is excellent. I would highly recommend EasyFrame! Thanks a lot!
16. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Thank you so much, Ruth! It really means a lot to have your continued support over the past 8 years. We’re delighted to hear that our service, quality, and reliability have consistently met your expectations. Your recommendation is greatly appreciated—and we look forward to continuing to supply your mounts for many more years to come!
Regards
Nick
Item can damaged and refused a refund…
Item can damaged and refused a refund for the frame. Also quality is very poor.
Costumer service was appalling.
Do not buy there.
14. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Easyframe
We sincerely appreciate your feedback and apologise for the dissatisfaction you've experienced with the service and product provided.
You placed an order for a custom-sized orange picture frame, which was delivered on Monday of this week, and you reported a concern regarding noticeable damage to the front of the frame.
As we explained in the communication sent to you upon completing your order, and as indicated on the outer packaging, any damage must be reported prior to using the items. This is a reasonable request to prevent complications, as it is quite easy for the wooden frame to sustain damage.
You mentioned that you had used the frame despite the visible damage and had already given it to a friend. Since you utilised the frame, we are unable to simply send a replacement or issue a refund.
However, it is inaccurate to claim in your review that we outright denied a refund. I proposed to arrange for the frame to be collected at our expense and assured you that a full refund would be processed once we received it back. So far, you have not taken up this offer.
Kind Regards
Rob Zanna
The clue is in the name
The clue is in the name - Easyframe - it could not be easier to use the website. Instructions are clear and simple to follow and the delivery service is brilliant. My order was placed on 29 April and was received by me on 3 May.
3. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Thank you so much for your kind words! We’re really glad you found the website easy to use—that’s exactly what we aim for at EasyFrame. It’s great to hear your order arrived quickly too. We really appreciate your support and hope to see you again soon!
Regards
Nick
Love these frames!
Love these frames that are made quickly and brilliantly.
The website is really user friendly and the instructions easy in terms of what you have to measure and the frames choices that you can make. I have ordered 4 tray frames for paintings that I am exhibiting in an exhibition soon and I'm really impressed by how professional my paintings look!
24. April 2025
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Thank you so much for your kind words! We’re thrilled to hear you found the website easy to use and that you’re happy with the quality of your tray frames. Best of luck with your upcoming exhibition – we’re proud to have played a part in presenting your work professionally.
Excellent!
What an excellent service, with clear instructions for getting an order together, useful youtube videos for how to assemble the artwork, fast supply of samples, and really speedy delivery of accurate custom-made frames and mounts. First class!
11. April 2025
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Thank you for such a fantastic review! We’re so pleased you found the instructions and videos helpful, and that you were happy with the speed and accuracy of your order. It’s great to hear the service met your expectations—first class feedback like this means a lot to us!
Excellent
The website and ordering process was easy with prompts and images to help you with your choices. Purchased as a gift and it arrived sooner than expected. Frame looks great and sturdy. Excellent customer service. Thank you
3. April 2025
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Thank you for the review. I am pleased it looks great and arrived sooner thank anticipated.
Regards
Nick
Great Experience
Great communication, quick responses to my enquiry for a larger frame. Smooth process and quick production time. Well packaged and just as ordered.
28. März 2025
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Thank you for your lovely feedback! We’re really glad to hear the process was smooth and that you were happy with the communication and final product. We appreciate your support and hope to help with more frames in the future!
Poor service
Have been a customer for five years without any problem. Last order the frame and contents did not sit flush as normal. I wrote to the company but they do not seem interested. Failed to answer my latest email. Seem to think that covering the back of the frame with duct tape should solve the problem which is not satisfactory.
28. März 2025
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Thank you very much for your feedback, and I sincerely regret that you are not satisfied with the frame/mount you purchased. I apologise for my delayed response to your previous email; there were no specific questions or requests for action, so I didn’t feel it was necessary to reiterate the information I had already shared.
Concerning your complaint, you chose a shallow rebated frame that includes glazing/mount and an MDF backing board. When assembled, the contents protruded slightly from the back of the frame by a few millimeters. This is not a problem and will not negatively affect the artwork on display.
I mentioned that it is standard practice to seal any picture frame with tape after the artwork has been installed to achieve a more polished appearance. I did not suggest the use of duct tape nor imply that it was a solution, as there really isn't an issue to resolve.
As stated in my email, if you truly do not wish to keep the frame, please feel free to return the complete item to us for a full refund.
I apologise once more for your dissatisfaction.
First time buyer
First time buyer, super happy with the quality of the frame. Thank you !
27. März 2025
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Great to hear you are happy with your first purchase from Easyframe. I hope it won't be the last.
Regards
Nick
Great frame
Great frame. Exactly what was specified. Quality product. Thank you Easyframe!
25. März 2025
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Appreciate you taking the time to leave a review. It is great to hear that you are happy with your purchase.
Regards
Nick
Great custom frames & mounts
Ive used easy frames for a number of orders now and each time they have been brilliant , quick delivery by DHL in very good packaging which ensures your frames arrive in perfect condition. The choice of frames is very impressive, and you can quite literally order any size you want , with custom frame mounts in a very good colour selection. Its great being able to create something bespoke on the website and have it arrive perfectly in the next few days. I will no doubt be using easy frames again in the very near future.
24. März 2025
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Thanks so much for the great review, Paul! We’re thrilled to hear that you’ve had such a positive experience with Easyframe. It’s fantastic that you’ve enjoyed the range of custom options and quick delivery – we take pride in making sure everything arrives safely and just how you ordered it. We really appreciate your continued support and look forward to helping with your next project!
Regards
Nick
Quality frames at good prices
First time using this company. Frames arrived in perfect condition and fitted exactly, so impressed I've ordered another one today. Great choice of frames and prices are very reasonable.
14. März 2025
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Thank you so much, Annie! Appreciate the review. We’re thrilled to hear that you were impressed with your first order and even placed another one—your support means a lot to us.
Regards
Nick
Very impressed from start to finish-…
Very impressed from start to finish- easy to order, very fast production and delivery time, the mounts are good quality.
12. März 2025
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Thank you Ruth, for taking the time to share your positive feedback. It is great to know that everything met your expectations.
Regards
Nick
excellent value and build and packaging…
excellent value and build and packaging and shipping easily recommended!
1. März 2025
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Thanks you for the review. It is much appreciated.
Regards
Nick
Great Quality At A Great Price
Looking for frames for my artwork, the choices were very slim regarding paintings done on stretched canvas especially since they were of unusual sizes and I wanted more contemporary floating frame, but I eventually found EasyFrame, they take your measurements by mm and make to measure really nice frames, hanging kit is included and extra care really goes in to packing them up for shipping, which after a certain price is free, with fast and efficient dispatch and delivery Thank You EasyFrame my order arrived safe and sound, I'd highly recommend this business. Five Stars.
10. März 2025
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Thank you so much for you review. We’re thrilled to hear that our made-to-measure frames met your unique requirements, and that our careful measurement process, included hanging kit, and dedicated packing and delivery service exceeded your expectations. Your feedback reaffirms our commitment to quality and customer satisfaction. We truly appreciate your recommendation and five-star rating, and look forward to serving you again in the future
Highly recommended
I ordered a bespoke picture frame for a completed photo puzzle, cost was much cheaper than comparable websites. It came within a week of order and fitted perfectly. Highly recommend.
7. März 2025
Bewertung ohne vorherige Einladung
Antwort von Easyframe
It is lovely to hear that your frame fitted your puzzle perfectly. Hope it looks good up on the wall. Thank you for the lovely review.
Regards
Nick
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