Brilliant company to deal with. My picture frame was delivered on time and perfectly wrapped and it arrived in perfect condition. I will use this company in future. Many thanks. Ken
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Das sagen Bewerter
Shop with them regularly, live in the Scottish Highlands and the turnover time is always super quick. Any size discrepancies have always been my fault (!) they are accurate to the millimetre and perfe... Mehr ansehen
I can't rate this company enough, the frames I ordered are utterly fantastic, really well made, fit perfectly and exceed my expectations. They are a cost effective way of bringing art to life for your... Mehr ansehen
Easyframe offers a brilliant service. Loads of choice, good quality frames, well priced, well packaged and speedy delivery. The only issues I had were of my own making when I didn't measure correc... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
The UK's leading supplier of quality wood and aluminium picture frames. Easyframe - for all your picture framing requirements. Visit us online for our custom picture framing service. Based in Bedford, England.
Kontaktinformationen
5 Railton Road, MK42 7PN, Bedford, Vereinigtes Königreich
- 01234856501
- sales@easyframe.co.uk
- easyframe.co.uk
4.7
Hervorragend
1149 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
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Excellent Service!
Came across Easy Frame by chance! Was searching for a frame suitable for a medal display and Easy Frame popped up! Gave me more options than other suppliers at a competitive price! Got exactly what was needed for the project and the results are fantastic. Also, I had a query prior to ordering which was swiftly answered, prompting me to place my order. Ordered on Sunday, delivered by Thursday, well packaged, no problems. Highly recommend!
14. August 2025
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Hi Doris, thank you for your wonderful review. We’re delighted you found EasyFrame and that we could provide the right options for your medal display at a competitive price. It’s great to hear our team were able to answer your query quickly and that your order arrived safely and on time. We’re so pleased you’re happy with the results and truly appreciate your recommendation.
– The EasyFrame Team
Brilliant Service
They went above and beyond to help me get the outcome I needed framing a small painting to be entered into an exhibition. So helpful.
And the frame arrived really quickly.
Highly recommended.
11. August 2025
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Hi Juli, thank you for your lovely feedback. We’re so pleased we could help you get everything ready for your exhibition and that the frame arrived quickly. Supporting artists with their projects is always a pleasure, and we wish you every success with your painting.
– The EasyFrame Team
I am so pleased with the frame that I…
I am so pleased with the frame that I received. The quality is great, this was excellent value for money. Many thanks for your great work!
22. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Hi Helen, thank you for your kind words. We’re delighted to hear you’re so pleased with your frame and that you found it great value for money. Your feedback means a lot to us and we really appreciate your support.
– The EasyFrame Team
Absolutely brilliant
Absolutely brilliant! Incredibly fast from order to arrival for custom made products. The frames are perfect, exactly as ordered. Couldn’t be happier.
9. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Hi Meg,
Thank you so much for the fantastic review! We’re thrilled to hear you’re so happy with your frames and the speedy service. It means a lot to know everything was just as you ordered.
Thanks again for choosing us – we really appreciate it!
Best wishes,
The EasyFrame Team
Excellent!
Excellent! This was my first order - Fast turnaround - ordered 08/07 & received 10/07 - good quality, simple, black tray frames = just perfect! - I’m very pleased & am sure I’ll order in future. Well packaged too. Thank you : )
10. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Hi,
Thank you for the lovely review! We’re so pleased your first order with us was a great experience – fast turnaround, perfect frames, and well packaged too!
We really appreciate your kind words and look forward to helping you again in the future.
All the best,
Nick
Lots of frames to choose from and so…
Lots of frames to choose from and so easy to order. Super quick delivery too. Kept informed throughout the whole process from order to delivery.
We are really pleased with the frame the canvas looks amazing in it's new frame. Thank you
10. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Hi Sheila,
Thank you for the lovely feedback! We’re so glad you found the ordering process easy and appreciated the quick delivery and updates along the way. Even better to hear that your canvas looks amazing in its new frame!
Thanks again for choosing us – we really appreciate it.
Best wishes,
Nick
Fantastic
Fantastic, just what I wanted… the frame was so well packed which really surprised me… I thought I had bought the wrong size lol then when I opened it I realised it was the packaging.. such quick service and very good quality.. thankyou
9. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Hi Wendy,
Thank you for the fantastic review! We’re so glad the frame was exactly what you wanted – and yes, we do take our packaging seriously! 😄
Delighted to hear you were happy with the quality and speed of service too. Thanks again for choosing us!
All the best,
The EasyFrame Team
Two orders so far, very pleased
Two orders placed so far, one for a border which was dispatched quickly, well packaged and excellent quality.
Second was for two frames and an additional border, again dispatched quickly, well packaged and excellent quality.
The website is easy to use and only allows you to enter sizes of borders they can supply, unlike a previous company I used.
Good value for money and I will be using easyframe again. Highly recommended.
27. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Thank you so much for your kind words and for placing not just one but two orders with us!
We’re really pleased to hear that everything arrived quickly, well packaged, and to your satisfaction. It’s great to know that you found our website easy to use and the sizing options clear—that’s exactly what we aim for.
Your recommendation means a lot to us, and we look forward to helping you with more framing projects in the future.
Thanks again for choosing EasyFrame!
Nick
Very pleased with the frame
Very pleased with the frame, mount and delivery, exactly what I wanted. Ordering through the website was straightforward and easy as sizes are automatically calculated from the dimensions you give of the artwork. Delivery was on time and very well wrapped. Thank you 😊 I will definitely recommend.
25. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Hi Ro,
Thank you for the lovely review!
We’re so pleased to hear that you were happy with your frame, mount, and delivery – and that the ordering process was straightforward. It’s great to know that the automatic size calculations helped make things easier for you.
We really appreciate your recommendation and hope to help you again in the future.
Thanks again from all of us at EasyFrame 😊
– The EasyFrame Team
High quality custom frames delivered v quickly
Easy to use website enabled me to order a custom 3D frame with confidence. The frame arrived in perfect condition in just a couple of days and was very well packed to protect it. Perfect!
18. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Hi Steve,
Thanks so much for your great feedback!
We’re really pleased to hear that you found the website easy to use and that your custom 3D frame arrived quickly and in perfect condition. We put a lot of care into our packaging, so it’s always good to know it’s doing its job!
Delighted it was exactly what you needed – we hope to help with more framing projects in the future.
All the best,
Nick
The whole process was straightforward
The whole process was straightforward. Easyframe kept me informed. Frame arrived promptly and was well packaged.
14. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Thanks for your great feedback! We’re really pleased to hear the process was smooth and that your frame arrived safely. Appreciate you choosing EasyFrame — hope to help again soon!
Frames for my vinyl records …
Was wanting to frame my vinyl record collection, looked around and found easy frame. They offered so much choice in colour and formats. Can even make a bespoke frame for you like mine. Had a little issue with one of my frames and Easy Frame went above and beyond to fix the issue. Thanks Nick
If you want a frame give Easyframe a try you won't regret it.
I wouldn't use anyone else now
16. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Thanks so much for the kind words and for trusting us with your vinyl collection! We’re really pleased to hear you’re happy with the result — and glad we could quickly sort that issue for you. It means a lot that you’d recommend us, and we look forward to helping with any future framing you need. Thanks again from all of us at EasyFrame! 🎵🖼️
Great all round experience
Great all rounder! Website easy to navigate and makes it very easy to visualise what you are creating. I messed up my measurements a bit so Kerry contacted me the very next morning. We spoke on the phone and she clarified a few things for me to make sure that I was giving the correct measurements. Product arrived well packed and promptly. Would definitely return.
30. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Thank you so much for the lovely review! We’re really pleased to hear you found the website easy to use and that Kerry was able to help get everything clarified quickly. We always aim to make the process as smooth as possible, and it’s great to know you’re happy with the final product and service. We’d love to welcome you back anytime!
Regards
Nick
Amazing service & product
I would give this company more stars if I could.
I have used them for several picture mounts, the service is excellent, the quality is excellent, well packed item, the website is very simple to create bespoke mounts.
Most impressive of all, the shipping on my latest order was so fast - the item arrived 36 hours after order! I ordered at 9pm on Wednesday - delivery was before 9am on Friday.
6. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Wow—thank you so much for such a fantastic review! We’re thrilled to hear you’ve been happy with both our service and the quality of our mounts. It’s especially great to know your latest order arrived so quickly—our team works hard to get everything out promptly, so it’s lovely to see that noticed. We really appreciate your continued support and look forward to helping you again soon!
Regards
Nick
Perfect fit for my picture
Perfect fit for my picture. Quick and easy to order.
4. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Thanks for the review. Much appreciated!
Regards
Nick
Very helpfull Customer care
I had made a huge error in my calculations of sizes. Spoke to a very helpful lady (Kerry) who did the new and correct calculations for me and I also received a substantial discount on the re-order.
I dont think they could have been more helpful
4. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Thank you for your kind review! We’re so glad Kerry was able to help sort things out and get everything back on track for you. Mistakes happen, and we always try our best to make the process as easy and stress-free as possible. We’re really pleased you felt well looked after—and we truly appreciate your support!
Regards
Nick
Three great frames
Three great frames, St Ives float and box frame for oil pictures. I,m really pleased the way they look. Only problem the delivery firm DHL let me down delivering.
4. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Thanks so much for your review! We’re really pleased to hear you’re happy with the frames – the St Ives float and box frame are both great choices for oil paintings. We’re sorry to hear DHL let you down on delivery – we’ll pass this feedback on to them. Thanks again for your order!
Regards
Nick
Problem resolved quickly
Mount arrived and was bent, due to the packaging having been bent despite warning notices stuck on the outside. Clearly the fault of the delivery company rather than Easyframe. Contacted Easyframe sales team to advise and received a prompt apology, together with a message saying that a new mount would be despatched. New mount received in perfect condition just a couple of days later. Delighted with the service.
30. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Thank you for your understanding and kind words. We’re really sorry the original mount arrived damaged, but we’re glad we could get a replacement out to you quickly and in perfect condition. We always aim to put things right as swiftly as possible, and it’s lovely to hear you’re happy with the service. Thanks again for your support!
Regards
Nick
Terrible customer service
Bought a frame and mount... the mount was incorrectly sized as evidenced by photos and a video. Communications with the customer service team were abrupt and ultimately did not lead to a resolution. What should have been a simply reshipping on the mount in the correct size, turned into accusations that I'd ordered the wrong mount.
14. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Thank you for your feedback, and I apologise once more for your dissatisfaction with the service provided.
You ordered a frame and mount, specifying that the mount should have an aperture exactly 616 X 503mm. Regrettably, the mount’s aperture was too large for your artwork, prompting you to email us for a replacement mount with borders 10mm wider than the original. You maintained that the error was on our part regarding the mount, so I requested photos to verify the issue. All the images and video you provided indicated that the mount had indeed been supplied correctly. I also consulted with your print supplier, and their website confirmed that your print size was smaller than the mount size you ordered.
Given that we supplied the mount accurately, as evidenced by your photos and the print supplier's website, it is fair for us to charge for a replacement mount based on the updated specifications you requested. As a goodwill gesture, I proposed to provide a replacement mount, 10mm wider than the original, with a discount of nearly 50%.
You declined this offer and stated that you would seek alternatives. I sincerely regret your dissatisfaction with the service provided. However, we have not made any error and therefore cannot be expected to cover the full costs for rectifying this situation.
Best Wishes
Rob Zanna
Easy step by step website to identify…
Easy step by step website to identify the exact size and colour of the mount and corresponding frame. Arrived a week later and my prints look great.
2. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Thanks so much for your review! We’re really glad you found the website easy to use and that you’re happy with how your prints look in their new mount and frame. Great to hear everything arrived on time too – we hope to help you again in the future!
Regards
Nick
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