Brilliant company to deal with. My picture frame was delivered on time and perfectly wrapped and it arrived in perfect condition. I will use this company in future. Many thanks. Ken
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Shop with them regularly, live in the Scottish Highlands and the turnover time is always super quick. Any size discrepancies have always been my fault (!) they are accurate to the millimetre and perfe... Mehr ansehen
I can't rate this company enough, the frames I ordered are utterly fantastic, really well made, fit perfectly and exceed my expectations. They are a cost effective way of bringing art to life for your... Mehr ansehen
Easyframe offers a brilliant service. Loads of choice, good quality frames, well priced, well packaged and speedy delivery. The only issues I had were of my own making when I didn't measure correc... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
The UK's leading supplier of quality wood and aluminium picture frames. Easyframe - for all your picture framing requirements. Visit us online for our custom picture framing service. Based in Bedford, England.
Kontaktinformationen
5 Railton Road, MK42 7PN, Bedford, Vereinigtes Königreich
- 01234856501
- sales@easyframe.co.uk
- easyframe.co.uk
4.7
Hervorragend
1149 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Wow what a brilliant company to deal…
Wow what a brilliant company to deal with! 💯 happy! 🙂
From first checking their website, going through to choosing my picture frames, then the well packaged delivery.
Everything was spot on, I'm so pleased with my frames!
19. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Wow — thank you so much for such a lovely review! 😊
We’re absolutely thrilled to hear you had a great experience from start to finish, from using the website right through to delivery. It’s great to know everything arrived safely and that you’re so pleased with your frames — that really means a lot to the whole team.
Thanks again for taking the time to leave such kind feedback, and we hope to frame something for you again soon!
Regards Nick
The best frame for my embroidery
I'm very pleased with the frame for my embroidery that I ordered from easyframe.co.uk.
I loved the quality of the materials and the craftsmanship. The website is very convenient for making a choice. I can try the frame on my embroidered picture before purchasing to ensure it fits perfectly.
They process and ship orders quickly.
This is the second frame for my embroidery that I've ordered from this website.
22. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Easyframe
⭐️⭐️⭐️⭐️⭐️
Hi Svetlana,
Thank you so much for taking the time to leave such a lovely review. We’re delighted to hear you’re pleased with the frame for your embroidery and that the quality, craftsmanship, and materials met your expectations.
It’s great to know you found the website preview tool helpful for visualising your work before ordering — it’s especially rewarding to hear that you’ve trusted us again for a second embroidery piece.
Thank you for your continued support, and we look forward to framing more of your beautiful work in the future.
Kind regards,
Nick & the EasyFrame Team
What a brilliant company
What a brilliant company! Ordered Sunday evening and arrived Wednesday morning. There is a good choice of frames and mounts. I feature I particularly like is how you can uploaded a photo of your work and see your it in your chosen mount and frame before ordering. Another excellent feature is that you can order both mount and frame to the mm. Thank you so much.
21. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Hi Pauline,
Thank you so much for taking the time to leave such a lovely review — it really does mean a lot to us. We’re delighted to hear you were pleased with the speed of delivery and that you found the frame and mount options helpful, especially the upload preview and millimetre-perfect sizing.
Thanks again for choosing EasyFrame and for your kind words — we truly appreciate your support.
Best regards,
Nick & the EasyFrame Team
Great service and value
Great service, good value, good quality, speedy delivery.. thank-you
I’ve bought about 6 tray frames in different sizes …. About to order some more.
I’ve stuck Velcro on frames and pics so I can swap them round
16. November 2025
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Hi Denise,
Thank you so much for taking the time to leave such a lovely review — we really appreciate it. It’s great to hear you’re happy with the service, value, quality and speedy delivery.
We love the Velcro idea too — a brilliant and practical way to keep things fresh and change displays easily! Thanks again for your continued support and we look forward to helping with your next order very soon.
Best wishes,
The EasyFrame Team
Great Service and Quality
Second time we have ordered from Easyframe.
Our experience was exactly the same as the first time.
Great communication, fast delivery, quality product, competitive price.
Excellent website which clearly explains the measuring procedure via video and clear, written instructions.
If you need a custom made picture frame then don't hesitate !
13. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Hi Martin,
Thank you so much for taking the time to leave us another ⭐⭐⭐⭐⭐ review – we really appreciate it.
We’re delighted to hear that your experience was just as good the second time around. Clear communication, easy measuring, quality frames and competitive pricing are exactly what we aim for, so it’s great to know that came across.
Thanks again for choosing EasyFrame and for your recommendation – we look forward to helping with your next framing project.
Nick & the EasyFrame team
Damaged products sent by warehouse. Don't use this company.
Company sent a damaged frame which caused significant inconvenience. Indicates poor quality control in warehouse. Company operates minimum ecommerce standards when issuing refunds. Refund will not be processed until product received back by warehouse even though evidence of damaged goods provided and product collected by their own carrier network. Not a customer focused company. Will not use this company again. Very poor customer service.
12. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Easyframe
HI Richard.
Please accept my apologies once again for the damaged frame you received. The damage was extensive to one corner and is most likely to have occurred in transit.
I replied to your complaint within 5 minutes and simply requested the goods were made available for collection by our courier so we could get the damage issue resolved with the minimum of fuss. Our preference is always to collect the goods quickly, inspect them, and arrange a replacement where appropriate. While this is the more costly option for us, our aim is to resolve the issue thoroughly and ensure you experience no further inconvenience.
That said, we weren’t able to offer the 25% refund alongside a replacement you requested.
In light of your disappointment with the service you had received and the inconvenience caused, I decided the best resolution was a full refund on this occasion.
Regarding the timeline, the damage was reported yesterday, the parcel was collected today and it will no doubt be received back tomorrow. Once the parcel is received and inspected, I will personally ensure the refund is processed immediately. From the moment you reported the issue, the entire process should take less than 48 hours.
I did offer a replacement frame, but I understand you would prefer the refund instead, and I respect your decision.
Thank you for your patience throughout this – it’s very much appreciated.
If there’s anything further I can assist you with, please don’t hesitate to let me know.
Best Wishes
Rob Zanna
Really happy with the speed of service…
Really happy with the speed of service for some custom picture mounts.
I measured the sizes slightly too small because I should've taken the back of the frames off first and measured in there, as there is a slight lip around the frame. Not enough to matter much, used a bit of tape to hold the mounts in place.
13. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Hi Andrew,
Thank you for taking the time to leave such a great review — we really appreciate it.
Glad to hear you were happy with the speed of service. Measuring from inside the frame rebate (with the backing removed) is definitely the best approach, but it sounds like you found a workable solution anyway. Thankfully it was only a slight lip, and your workaround did the job 👍
If you ever need advice before ordering, feel free to give us a shout — we’re always happy to help make sure everything fits perfectly first time.
Thanks again for choosing EasyFrame.
Kind regards,
Nick
I love the canvas frame
I love the canvas frame, it finishes off my artwork really well.
8. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Many thanks for the review. Pleased it finished off the artwork.
Regards
Nick
Custom Sized Picture Frame
Fast delivery despite Christmas/New Year Holidays. Ordered 31 Dec, delivered 8 Jan.
and it is perfect!
If you need a custom sized picture frame - look no further than EasyFrame!
8. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Many thanks for taking the time to leave such a great review, Don.
We’re really pleased to hear you were happy with both the turnaround time over the Christmas and New Year period and the finished frame itself.
Thanks again for the recommendation – it’s genuinely appreciated by the whole EasyFrame team.
£23 for a piece of MDF, ripoff
£23 for a piece of MDF, absolute ripoff
7. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Easyframe
I'm sorry once again that you were disappointed with your purchase.
Your order was for a custom picture mount with external dimensions of 1010 × 370 mm, priced at £16.16 plus £7.20 delivery. Unfortunately, it appears you have misunderstood our website, as you were expecting to receive a complete custom picture frame—including glazing and backing—for the amount paid.
Both our website product description, order review, shopping basket and your order confirmation clearly stated that the item purchased was a "Custom Picture Mount", with no indication that a full picture frame was included. For clarity, a large bespoke picture frame of this size would typically cost significantly more, making it an unrealistic expectation at the price paid for the mount alone.
The pricing for the mount itself is fair and competitive when compared with other reputable online framing services. When you consider the substantial protective packaging—including the MDF board you referenced—which is necessary to ensure safe transit over around 400 miles, it is unlikely any meaningful profit was generated from this order. We can assure you this was certainly not the "rip-off" suggested in the review.
We truly regret the confusion and disappointment this has caused. If there's anything further we can do to assist, please let us know.
Brilliant from start to finish
From the call I made to help me work out how to choose my order through to delivery everything was great
22. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Hi Kathryn,
Thank you so much for your lovely review.
I’m really pleased to hear that everything went smoothly from your initial call right through to delivery. We’re always happy to help guide customers through the ordering process, so it’s great to know that support made a difference.
Thanks again for choosing EasyFrame — we really appreciate it and hope to help you again in the future.
Best regards,
Nick
EasyFrame
Customer friendly website
I am in the process of re-framing my Mother's embroideries that she has made over the past few decades. As the measurements of her pictures are not standard, it has been invaluable to be able to order frames to the mm, which means that her artwork fits exactly. I can also update and freshen-up some older artwork, so that it fits into our decor and looks great. The choice of frames is good and I am thrilled with the results, as I can now see her beautiful works of art from years ago in a modern setting.
22. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Hi M George,
Thank you so much for taking the time to leave such a thoughtful review.
It’s really special to hear that EasyFrame has been able to help you re-frame your mother’s embroideries. Being able to order frames to the millimetre is exactly why we built the website the way we did, so it’s great to know it’s made such a difference for non-standard and meaningful pieces like these.
I’m delighted that you’ve been able to refresh and modernise the artwork while still celebrating the craftsmanship and memories behind it. Seeing treasured pieces brought back to life in a new setting is what framing is all about.
Thank you again for choosing EasyFrame — we truly appreciate your trust and look forward to helping you with any future projects.
Best regards,
Nick
EasyFrame
Just received my custom-made picture…
Just received my custom-made picture frame with mount from EasyFrame, and it’s absolutely perfect for my pastel painting. Really impressed with the speed of delivery and the quality of the craftsmanship. Thank you — I’ll definitely be using your services again in the future.
20. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Hi Chris,
Thank you very much for your kind review — it really means a lot to us.
I’m delighted to hear the custom-made frame and mount are a perfect match for your pastel painting. It’s great to know the quality and speed of delivery both impressed you, as that’s exactly what we aim for.
Thanks again for choosing EasyFrame, and we’d love to help you with any future framing projects.
Best regards,
Nick
EasyFrame
Perfect framed print.
The website was incredibly easy to navigate and the final framed print was exactly as I had hoped. It arrived promptly and the overall service was excellent. I’ll definitely be using this company again.
16. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Hi Arun,
Thank you so much for taking the time to leave such a lovely review — we really appreciate it.
I’m delighted to hear you found the website easy to use and that the finished framed print arrived exactly as you’d hoped. It’s great to know the whole process, from ordering to delivery, hit the mark for you.
Thanks again for choosing EasyFrame and we’d be more than happy to help you again in the future.
Best regards,
Nick
EasyFrame
Easy to purchase straight forward and…
Easy to purchase straight forward and helpful website. Super speedy delivery, quality products and great after sales service. I would recommend and will use again
3. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Hi Jonathan,
Thank you for your great review — we really appreciate it.
It’s lovely to hear you found the website straightforward and helpful, and that you were happy with the delivery speed, product quality, and after-sales service. Recommendations like yours mean a lot to us.
Thanks again for choosing EasyFrame — we look forward to helping you again soon.
Kind regards,
The EasyFrame Team
Perfect!
Perfect!
Ordered 4 frames with everything added, also a mount and 2 extra pieces of acrylic for other projects.
Ordered on the Wednesday and i had it all delivered that Friday! unbelievable turn around.
Everything was made perfect and looks great.
will defiantly be using these again for more of my art
3. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Hi Craig,
Thank you for such a fantastic review!
We’re really pleased to hear you were happy with the frames, mounts, and acrylic — and that everything arrived so quickly. A two-day turnaround is great to hear, and it’s even better knowing everything was made perfectly for your artwork.
Thanks again for choosing EasyFrame and for your support. We look forward to helping with many more of your art projects in the future.
Kind regards,
The EasyFrame Team
Brillant service
Brillant service, fantastic product, fast delivery. Thank you.
Website was effortless to navigate ordering perfect fitting frames for our prints.
Ordered on Monday 1st deliver Thursday 4th December.
Notification from order to delivery was great too.
I'll buy again
4. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Hi Graeme,
Thank you for your brilliant review — we really appreciate it.
We’re delighted to hear you were happy with the service, product quality, delivery speed, and how easy you found the website to use. Keeping customers informed from order to delivery is something we really focus on, so it’s great to know that came through.
Thanks again for choosing EasyFrame — we look forward to helping you again in the future.
Kind regards,
The EasyFrame Team
Excellent!
My order was processed quickly, I was kept updated on every step of the process and it was delivered extremely fast and very well packaged with the mounts being of excellent quality. No issues at all and excellent value compared to other people I looked at. Will definitely use again.
4. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Hi Georgie,
Thank you for your excellent review — we really appreciate you taking the time to share your experience.
It’s great to hear you were happy with the speed, communication, packaging, and quality of the mounts, and that you found us good value compared to other options. Feedback like this means a lot to the whole team.
Thanks again for choosing EasyFrame. We look forward to helping you again soon.
Kind regards,
The EasyFrame Team
As an artist who frames their own work…
As an artist who frames their own work I’ve been buying from them for years and they are a brilliant company to deal with. They recently went above and beyond to accommodate me with a particular frame order. Rob, Kerry and the team are great. A+
3. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Hi H D,
Thank you so much for your kind words and for being such a loyal customer over the years — it really means a lot to us.
We’re especially pleased to hear that the team could go above and beyond on your recent order. I’ll be sure to pass your feedback on to Rob, Kerry, and the rest of the team — they’ll really appreciate it.
Thanks again for your continued trust in EasyFrame and for choosing us to frame your work. We look forward to supporting you for many years to come.
Best regards,
The EasyFrame Team
I love love love Easyframes ❤️
I love love love, Easyframes. I've used them a few times now, and I'm never disappointed. Great, easy to use website, plenty of choice, and lots of add-on options so you can get just what you need. Fast delivery, great quality frames at affordable prices, what's not to love?
27. November 2025
Bewertung ohne vorherige Einladung
Antwort von Easyframe
Hi Cassandra,
We love love love reading reviews like this ❤️ Thank you so much for your continued support!
It’s brilliant to hear you’ve found the website easy to use and that the choice, add-on options, quality, and delivery all hit the mark for you. Feedback like this really means a lot to the whole team.
Thanks again for choosing EasyFrame — we look forward to helping with your next project!
Warm regards,
Nick
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.