I am always very impressed with the service we receive from Cathedral Hygiene, especially Kristi who regularly visits the Business Centre. She is reliable, friendly and always completes everything to... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
We've used Cathedral Hygiene for nearly a decade. While being incredible value, they are discreet and efficient. Their team who come to change the bins are always polite and never a bother. We've not... Mehr ansehen
Unternehmen hat geantwortet
There's cleaner sanitary products than this company! They do not disclose full information of the contract terms! There's much more loyal companies out there. Reading their copy & paste responses to o... Mehr ansehen
Unternehmen hat geantwortet
I want to share my experience of working with Cathedral Hygiene, specifically with Ben, Helena and Ann Marie. The service provided by this company is a world away from the terrible experience that I h... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Cathedral Hygiene is a family run business and one of the largest hygiene companies in the UK. We provide washroom and hygiene services and are specialists in the safe disposal of sanitary waste.
Kontaktinformationen
Vereinigtes Königreich
- 0808 1000 120
- contact@cathedralhygiene.co.uk
- cathedralhygiene.com
4.4
Hervorragend
380 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 66 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent Service
We have always had excellent Service from Cathedral, our account manager is friendly and responds quickly to emails etc. Would highly recommend.
9. Januar 2025
Antwort von Cathedral Hygiene
Thank you for your five-star review. It's great to hear that you've had a positive experience with our service.
We appreciate that you would recommend our company and look forward to continuing as your hygiene supplier in the future.
The Cathedral Hygiene Team
Antwort von Cathedral Hygiene
Thank you for taking the time to leave us a review.
We're glad to hear that we have provided you with a 5 star service.
The Cathedral Hygiene Team
Cathedral Hygiene offers decent service…
Cathedral Hygiene offers decent service with competitive prices and helpful staff like Linda and Wilma, but there have been issues with billing practices, which can be frustrating. While their customer service is often praised and issues are addressed promptly, some experiences with invoices could use improvement. Overall, a mixed experience that balances out to an average rating.
6. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Cathedral Hygiene
Thank you for taking the time to leave us a review.
We are pleased to hear about your positive experience with our service, and we will pass your praise on to Linda and Wilma.
I am sorry to read that you have had some issues with our billing process, and apologise for any frustration caused. Your feedback is very much appreciated as we are always working to improve our business. I hope that we are able to provide you with a better experience next time.
Please do get in touch if you require any further assistance.
The Cathedral Hygiene Team
Excellent customer service
5. Dezember 2024
Antwort von Cathedral Hygiene
Thank you for your kind words about our company.
We pride ourselves on our customer service so it is great to hear that we have met your expectations.
The Cathedral Hygiene Team
Easy to deal with
Easy to deal with and a smooth experience.
Service is always first class and never had any issues
27. November 2024
Antwort von Cathedral Hygiene
Thank you for your positive review.
We always aim to provide a first class service for our customers so it is wonderful to hear that we've been able to achieve that for you.
The Cathedral Hygiene Team
Rosey come always happy in and out no…
Rosey come always happy in and out no problems very pleased to see her
12. November 2024
Antwort von Cathedral Hygiene
Thank you for leaving us a 5* review.
We are very grateful for your kind words and we're glad to hear that you always have a positive experience with Rosey - we will be sure to pass your feedback along.
The Cathedral Hygiene Team
Good Service
Received a call from Cathedral today regarding a review of our current contract, the gentleman involved was very courtesy and professional answering all questions presented to him.
27. November 2024
Antwort von Cathedral Hygiene
Thank you for the excellent review.
It is great to hear about your positive experience with us. We are very glad that we could help with all of your queries.
The Cathedral Hygiene Team
Helpful and easy transition to reviewed…
Helpful and easy transition to reviewed contract.
6. November 2024
Antwort von Cathedral Hygiene
Thank you for taking the time to leave us a review.
We are very grateful for your kind words about our customer service.
The Cathedral Hygiene Team
Great service provided by Cathedral…
Great service provided by Cathedral Hygiene, we would highly recommend :)
8. November 2024
Antwort von Cathedral Hygiene
Thank you for your 5* review and for recommending us, Lydia.
It is fantastic to hear that you were happy with our service.
The Cathedral Hygiene Team
Very quick to respond to enquiry
8. November 2024
Antwort von Cathedral Hygiene
Thanks for your positive review, David.
We pride ourselves on replying without delay, ensuring to get to the customer as quickly as possible.
If we can be of further help, please let us know.
The Cathedral Hygiene Team
Excellent Service
Cathedral hygiene are a very dependable company who have serviced our business for a while now. They provide an excellent service and they are always efficient and friendly. Communication is always prompt and professional, and they go above and beyond to ensure all of our needs are met. We would highly recommend this company.
7. November 2024
Antwort von Cathedral Hygiene
Thank you for your fantastic review.
We are glad that we've been able to provide you with an excellent service. It's always lovely to hear when we've gone above and beyond for our customers.
We look forward to continuing as your hygiene supplier for many years to come.
The Cathedral Hygiene Team
Competitive price with efficient and friendly service
Really quick getting back with a quote, prices a lot lower than other companies we tried. Service has been quick, efficient and friendly. Would recommend.
7. November 2024
Bewertung ohne vorherige Einladung
Antwort von Cathedral Hygiene
Thank you for the fantastic review, Caroline.
It is great to hear that we have met your expectations and provided a satisfactory all-round service.
We are very grateful that you would recommend our company.
The Cathedral Hygiene Team
Personable and professional
Very easy to set up the service agreement and the member of staff I dealt with was very helpful. I can't comment yet on the service they provide as it has not yet started.
29. Oktober 2024
Antwort von Cathedral Hygiene
Thank you for taking the time to leave us a review. We're glad that you found the process easy and efficient.
We are very grateful that you have chosen Cathedral Hygiene as your hygiene supplier. We will aim to provide you with an exceptional service.
Please do feel free to get in touch if you require any assistance going forward.
The Cathedral Hygiene Team
Antwort von Cathedral Hygiene
We are very pleased to hear that you have had a positive experience with our company.
Thank you so much for taking the time to leave us a review.
The Cathedral Hygiene Team
Second to none service
The level of service is second to none. Lauren the Field Sales Executive is very professional and nothing is too much trouble. The service has always been very prompt and the people are always efficient, respectful and friendly when visiting. Highly recommend this company.
25. Oktober 2024
Antwort von Cathedral Hygiene
Thank you for leaving us a 5* review, Elaine. We're very happy that you would recommend us.
We always aim to provide a reliable and efficient service, so it is excellent to hear that we've been able to achieve this for you. We will be sure to pass your kind words to Lauren.
The Cathedral Hygiene Team
I'd recommend Cathedral Hygiene
Kristine, my collection lady, has always been friendly and polite.
She lets me know the day before she is coming, and also texts me when she is nearby.
Any dealings I have had with the Office, have always been easy.
24. Oktober 2024
Antwort von Cathedral Hygiene
Thank you for taking the time to leave us a review. We are very grateful to hear that you would recommend our company.
We always aim to provide the best service to our customers, so it's great that you've had a positive experience with Kristine. We will ensure to pass along your feedback.
The Cathedral Hygiene Team
Great Company to deal with
Sarah is very friendly and helpful, sorted out our requirements without any issues.
1. Oktober 2024
Antwort von Cathedral Hygiene
Thanks for the 5* review Rhona.
It's great to see positive feedback. We will be sure to let Sarah know about your comments, she will be delighted.
The Cathedral Hygiene Team
Kate and Donna
Kate and Donna
Marvellous girls, lovely and chatty and friendly and so helpful
9. Oktober 2024
Antwort von Cathedral Hygiene
Thank you for the lovely review, Marie.
Kate and Donna will be very happy with your feedback. We will make sure to pass the message along to them.
The Cathedral Hygiene Team
We've used Cathedral for a few years…
We've used Cathedral for a few years now, and their service has always been efficient and reliable unlike some I've used in the past.
I only marked them down a start, because for our most recent review, we asked for 12 month extension, for fortnightly service. However when the contract arrived, it was a 36 month agreement for a monthly service- Not what we asked for, and frustrating that was pushed through.
18. Oktober 2024
Antwort von Cathedral Hygiene
Thank you for your review and feedback, James.
We are delighted that you are happy with our company and the service that we provide.
We apologise for any inconvenience caused by the initial error on the contract. We're really pleased that we were able to resolve the issue and look forward to providing you with a great service going forward.
The Cathedral Hygiene Team
quick response
2. Oktober 2024
Antwort von Cathedral Hygiene
Thank you for the positive review.
We always aim to provide the best customer service, so we are very pleased that we could help.
The Cathedral Hygiene Team
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