I am always very impressed with the service we receive from Cathedral Hygiene, especially Kristi who regularly visits the Business Centre. She is reliable, friendly and always completes everything to... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We've used Cathedral Hygiene for nearly a decade. While being incredible value, they are discreet and efficient. Their team who come to change the bins are always polite and never a bother. We've not... Mehr ansehen
Unternehmen hat geantwortet
There's cleaner sanitary products than this company! They do not disclose full information of the contract terms! There's much more loyal companies out there. Reading their copy & paste responses to o... Mehr ansehen
Unternehmen hat geantwortet
I want to share my experience of working with Cathedral Hygiene, specifically with Ben, Helena and Ann Marie. The service provided by this company is a world away from the terrible experience that I h... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Cathedral Hygiene is a family run business and one of the largest hygiene companies in the UK. We provide washroom and hygiene services and are specialists in the safe disposal of sanitary waste.
Kontaktinformationen
Vereinigtes Königreich
- 0808 1000 120
- contact@cathedralhygiene.co.uk
- cathedralhygiene.com
4.4
Hervorragend
380 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 66 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Cathedral Hygiene
Thank you for leaving us a 5* review, David.
We always aim to provide the best service so it is very pleasing to hear from a happy customer.
The Cathedral Hygiene Team
Antwort von Cathedral Hygiene
Thank you for taking the time to complete a 5* review, it's very kind of you.
We aim for our representatives and service staff to complete their jobs to the best of their ability, to be on time and available when required. We'll definitely keep up the good work.
The Cathedral Hygiene Team
Great customer service
5. März 2025
Antwort von Cathedral Hygiene
Thank you for taking the time to leave us a review.
It's great to hear that you were happy with our customer service. We will endeavour to continue this level of service going forward.
The Cathedral Hygiene Team
Great company never any problems
4. März 2025
Antwort von Cathedral Hygiene
We appreciate you taking the time to leave us a review.
It's great to hear that you've had a positive experience with our company and we look forward to continuing as your hygiene provider in the future.
The Cathedral Hygiene Team
We get great service from this company
We get great service from this company. Staff are so friendly. Never in all the years dealing with them have we ever had a problem.
Great company.
4. März 2025
Antwort von Cathedral Hygiene
Thank you very much for your very positive review.
It's lovely to hear from our long-time customers, especially praising our staff and giving great positivity.
We will continue to give you the best service possible and hope to be your supplier for many years to come.
The Cathedral Hygiene Team
Positive contract renewal experience…
Positive contract renewal experience with Liam from Cathedral Hygiene today... thank you! Very happy with the service provided.
3. März 2025
Antwort von Cathedral Hygiene
Thank you for leaving us a positive review and for choosing to renew your contract with us, Charmaine.
Liam will be delighted to hear that you were happy with his customer service today. We always aim to provide a first class service for our customers. We look forward to continuing as your hygiene provider going forward.
The Cathedral Hygiene Team
Cathedral Hygiene
We would recommend Cathedral Hygiene. We have been using them for around 5 years and recently renewed our contract at very competitive prices. Linda Bell, our account manager, is approachable and efficient and Susan attends our offices regularly and does a great job. Thanks to Linda, Susan and the rest of the team!
28. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Cathedral Hygiene
Thank you for a positive review and especially for mentioning Linda, your rep, and Susan, your service operative. Your kind words are very much appreciated and will be fed back to them.
It's great to hear that you are happy with the all-round work of Cathedral Hygiene, we will endeavour to continue to keep to these high standards and look forward to being your hygiene supplier for many years to come.
The Cathedral Hygiene Team
Consistent and fantastic service…
Consistent and fantastic service provided for us by the team. Liam was fantastic when dealing with the company and made everything run smoothly.
25. Februar 2025
Antwort von Cathedral Hygiene
Thank you for your excellent review.
We're pleased that you are satisfied with our service and have found it to be consistent. We will be sure to pass your feedback to Liam, he will be glad to know that you were happy with his customer service.
The Cathedral Hygiene Team
Very reliable service
Lovely staff who empty our bins and they are very reliable. Just had to have an adjustment to our contract and this was carried out efficiently and with no fuss.
25. Februar 2025
Antwort von Cathedral Hygiene
Thank you for your wonderful feedback, Jane. We appreciate you taking the time to leave us a review.
We pride ourselves on providing a reliable service and we're very happy that we are able to deliver that for you. We look forward to continuing as your hygiene supplier in the future.
The Cathedral Hygiene Team
Took out a 12 month contract but NO!
Took out a 12 month contract!
Sent email 2 months before it concluded to confirm we wish it to end at 12 months. Now informed it will go over in to secondary period as we have to give 3 months notice!
Required to pay £105 plus Vat to end it early apparently!
We haven’t even completed the first year!
We would not recommend this company at all.
19. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Cathedral Hygiene
Thank you for your feedback, Clifford.
We're sorry to hear that you were disappointed by our cancellation terms, please do be assured that we take your feedback seriously.
We aim to ensure that our contracts are clear by providing the terms and conditions in writing at the point of signing, and sending a further copy to customers once the paperwork has been processed.
If you require any further guidance, please do contact our office to see if there's anything that we can do to improve our relationship.
The Cathedral Hygiene Team
Happy Customer!
Friendly, helpful service from start to finish. Hand dryers are perfect, happy customer!
17. Februar 2025
Antwort von Cathedral Hygiene
Thank you for your 5* review and positive feedback.
We're pleased to hear that you're happy with your hand dryers, and with our customer service. It is always lovely to hear from a happy customer!
The Cathedral Hygiene Team
Antwort von Cathedral Hygiene
Thank you for leaving us a 5* review.
We pride ourselves on providing an excellent service, so it is great to hear that we've been able to achieve this for you.
The Cathedral Hygiene Team
Use this company at your own risk
Use this company at your own risk, they are absolutely disgusting and deceptive just to make money. We where tricked into signing up for a 60 month contract and said we need to pay them £2778.00 plus VAT to get out of the contract.
6. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Cathedral Hygiene
We are sorry to hear that you feel that way.
All of our sales reps are trained to fully explain the terms of the contract. We offer our customers 60 month contracts with the benefit of a fixed cost for 5 years. Once an agreement is made, the length of the contract is then confirmed in writing on your paperwork to ensure clarity.
Please do be assured that we take your feedback seriously, and would encourage you to contact our office directly if you require further assistance.
The Cathedral Hygiene Team
Very professional and friendly
Very professional and friendly. Not at all pressured into opening an account.
Everything explained prior to the visit and any questions answered instantly.
Highly recommended
9. Januar 2025
Antwort von Cathedral Hygiene
Thank you for recommending our company. We really appreciate you taking the time to leave us a review.
It is great to hear that our customer service has met your expectations. We always aim to make the process as smooth as possible so please feel free get in touch if you have any more queries.
The Cathedral Hygiene Team
Reliable
Reliable, consistent and friendly. Have had zero complaints from our employees since Cathedral took over our hygiene facilities in all three buildings.
21. Januar 2025
Antwort von Cathedral Hygiene
Thank you for your excellent review, Viv.
It's great to hear your positive comments about our reliability. We aim to complete a good all-round job, from offering a strong account manager, excellent service, and confident administration.
We look forward to continuing our working relationship for many years to come.
The Cathedral Hygiene Team
Continually calling
Continually calling. Google searching the number shows that this is a wider issue.
20. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Cathedral Hygiene
I'm sorry that you've had this experience with us, Steve.
We would be grateful if you could provide further information so that we can work to resolve this issue.
Please do feel free to contact us directly and we can investigate this further.
The Cathedral Hygiene Team
We have been with Cathedral Hygiene…
We have been with Cathedral Hygiene since April 2024.
Their service is excellent and so important to us as we are a special needs school.
Tanya our area manager and Elaine look after the contract to the highest standards.
16. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Cathedral Hygiene
Thank you for your lovely review, Chris.
It is great to hear that we have been able to help your school. We aim to continue to provide you with this high level of service for many years to come.
We will be sure to pass your kind words on to Tanya and Elaine.
The Cathedral Hygiene Team
Just realised I signed up to a contract…
Just realised I signed up to a contract that is 60 months long, that is 5 years for a sanitary bin 😬😬 the contract it hand written and I’m sure I didn’t agree with 60 months.
13. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Cathedral Hygiene
I am sorry to hear that you found the length of your contract to be unclear, Jasmine.
We strive to provide clear communication at all stages of the process. Our sales reps are fully trained to clearly explain the terms of the agreement. This is then confirmed in writing on your paperwork. We offer our customers the option of a 5 year contract with the benefit of a fixed price for the length of the agreement.
Please do feel free to contact us if you require any further assistance with your contract.
The Cathedral Hygiene Team
Helpful and responsive
9. Januar 2025
Antwort von Cathedral Hygiene
Thank you for your review. We're happy to hear that you have found us helpful and responsive.
Please feel free to get in touch if you need any further assistance.
The Cathedral Hygiene Team
Coned into signing a 7 year contact!
Conned into signing a 5 year contact!! Beware.
10. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Cathedral Hygiene
We are very sorry that you feel that way, Dave.
All of our sales reps are trained to fully explain the length of the contract, which is then confirmed in writing on your paperwork. As a company, the longest contract we offer is a 5-year term, the benefit of this is a fixed price for the length of the agreement.
If you require any further guidance on your contract, please feel free to contact our head office.
The Cathedral Hygiene Team
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