Hi, the whole ordering system was great,easy & good value to boot. I wanted to support a British Company & happy with the experience. Also the delivery arrangements were swift , the guys were ve... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Able to find all needed very easily on the Reliant site. Also all the add ons such as take old item and unpack etc. They were contactable by phone, a blessing these days and offering a sense of securi... Mehr ansehen
When I started looking for a replacement Freezer, my main concern was the Power usage and Noise. I visited lots of websites with "silly" letter economy ratings and no hard numbers - total waste... Mehr ansehen
Item delivered on time no hassle delivery. Kept up to date with location of purchase. Washing machine easy to install. So far ticking all boxes. Quiet economical efficient and very good value
Unternehmensdetails
Vom Unternehmen geschrieben
Established in 1960, RELIANT have over 60 years’ experience in supplying the latest home electrical equipment at great prices and supported by first-class customer service. As one of the UK’s leading retailers in our sector, we have a rich history of delivering excellence. But we don’t just sell products, we deliver, install and support with product knowledge throughout the customer journey and that’s why they keep coming back to us. We're committed to bringing customers the widest choice of top brand electricals available via our online digital channels and showrooms. We pride ourselves on delivering excellent customer service and are dedicated to looking after our customers. Our team of friendly and knowledgeable advisors work hard to make every customer feel valued and are always on-hand to answer any enquiry. At Reliant we have excellent relationships with the leading electrical suppliers, enabling us to offer the top brands for televisions, washing machines, dishwashers, fridges, freezers and many other electrical items. We’re proud of the service we deliver across each team and that’s down to our people, highly capable colleagues, fully committed to customer satisfaction.
Our Promise
Free Delivery + Free Warranty + Price Match
We pride ourselves on delivering excellent customer service and are dedicated to looking after our customers. Our team of friendly and knowledgeable advisors work hard to make every customer feel valued and are always on-hand to answer any enquiry.
In addition to excellent service, we offer Free Fast Delivery, including next day delivery if ordered before 1pm. We also offer a Price Match Guarantee as we're confident we have the best prices and we also provide a Free Warranty, with many products including a Free 5 Year Warranty.
Kontaktinformationen
GRANARY BUILDINGS, MYTHOP ROAD, FY4 4XB, BLACKPOOL, Vereinigtes Königreich
- 0330 057 7142
- customer.service@reliantdirect.co.uk
- reliant.co.uk
4.4
Hervorragend
12'912 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 80 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Just taken tv out of the box turned it…
Just taken tv out of the box turned it on and the screen is cracked this is the 3rd delivery and 3 damaged items not happy time sending it back and time waiting for a replacement nightmare.
31. August 2026
Good quality product at a great price…
Good quality product at a great price delivered on a timely basis
31. August 2026
Customer Care non existent if your delivery doesn’t go to plan…
If your delivery doesn’t go to plan (damaged in transit) you have no chance of getting through by phone, left ringing out for up to 50 minutes still no answer rang every day since delivered and they do not respond within there 48 hour response time still waiting since notifying them Friday. So currently without a tv and without funds to go and purchase a new one to say unhappy is an understatement. Certainly wouldn’t buy from them directly or via Tesco Marketplace again like we did. We have also logged the return through Tesco Marketplace still no response from company so looks like we will now have to raise a complaint with Tesco Marketplace due to seller not responding. Customer service non existent.
Update 08/09/2026
Finally got email response tonight to say they are arranging pickup of damaged TV. Will update once it has been picked up and a refund issued and how the process went.
4. September 2026
Bewertung ohne vorherige Einladung
Adam was great really helpful and…
Adam was great really helpful and informative great company ljve rhe white goods thank you ps love to keep it local x
8. September 2026
Bewertung ohne vorherige Einladung
Great prices
Great prices, great product, great delivery and great communication. Can't fault.
17. August 2026
Easy ordering system fast delivery.
31. August 2026
Delivered broken TV, no response from customer service.
Funny they “pride” themselves with their customer service when their customer service is pretty much obsolete! They sent me a broken TV, I raised the issue on the same day as the delivery to attempt to get my issue resolved quickly, I messaged on eBay, I’ve tried online chat on the website, I’ve tried emailing, I’ve even tried calling. All met with no response, only got a response on eBay 3 days after messaging!
Was told to prove it’s broken by sending photos & videos - which I did. They agreed to arrange a collection and gave me dates which I responded immediately with a date & after that I got no response again! No driver came to collect the TV, I was waiting all day. Now I’m still waiting for a response from anybody. Terrible experience from this company. Horrible customer service
8. September 2026
Bewertung ohne vorherige Einladung
Excellent all round
Excellent price, full description and dimensions. Delivery offered for free was a real bonus as a pensioner.
1. September 2026
Easy service
Ordered on line, great price, rung up to make sure they did next day delivery. they guaranteed it. paid up, next day a hour before delivery had a phone call to confirm. Arrived on time. Fridge was as discibed.
20. Juli 2026
Reliant did not take down the delivery…
Reliant did not take down the delivery address properly which ended up costing me over £60 to get the washing machine. You can correct your address into the property where I had to unpack and fitting myself even though I paid for a service that did not happen and I have been unable to get hold of reliance on the phone.
31. August 2026
The delivery guys were friendly and…
The delivery guys were friendly and professional!! Also very helpful and efficient!
31. August 2026
Easy to order, really swift delivery date & delivery company were polite & professional..& within time.
Hi, the whole ordering system was great,easy & good value to boot.
I wanted to support a British Company & happy with the experience.
Also the delivery arrangements were swift , the guys were very pleasant & were happy to take the packaging off of the items & take the rubbish away.
Unfortunately on checking the freezer & opening the door I saw 2 rather large dents.
One of the delivery drivers took a photo as they were running late,so hopefully they will have photographic evidence. I will forward pics in my email.
31. August 2026
Great guys and very helpful service
Great guys and very helpful service. A credit to the delivery very service
26. August 2026
If I could give 0 stars I would
If I could give 0 stars I would. Ordered a washing machine got confirmation email then nothing no follow up phone call re delivery, unable to contact by phone it just rings and rings for 30 mins then they hung up call 2nd call 45 mins no answer tried Chat bot even that didn't get a response from customer services. Have raised a dispute with my Bank please avoid and save yourself the hassle.
7. September 2026
Bewertung ohne vorherige Einladung
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