I was ordering a makita multi tool. Ordered at about 8 oclock in the evening and it came the next day even with free shipping(although said it could be 3 working days). When looking before at other we... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Absolutely amazing customer service purchased item over 12 months ago turned faulty. They sent a courier straight away the next two days I received a new item. If you want to buy anything definitely g... Mehr ansehen
Unternehmen hat geantwortet
Purchased tools and accessories with ITS a few times now, prices seem to be good, delivery has always been speedy, and never had any issues with missing items or lack of communication etc.. Can't faul... Mehr ansehen
Unternehmen hat geantwortet
I ordered online which was very quick and easy to do and was told when it was ready for collection. It was easy to park and the store was lovely, clean and spacious . Prices were very competitive and... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Werkzeuggeschäft
- Baumaschinenhandel
- Heimwerkerfachhandel
- Hobbygeschäft
- Werkzeugmacher
- Holzbearbeitungsbedarf
Vom Unternehmen geschrieben
Founded in 1979, ITS.co.uk is one of the UK’s leading suppliers of professional power tools, hand tools, accessories, and workwear for tradespeople and serious DIYers. With over four decades of experience, we’re proud to serve customers across the UK with a vast range of industry-leading brands like DeWalt, Makita, Milwaukee, Bosch, Hikoki, and many more. At ITS, we combine expert product knowledge with unbeatable service. Our easy-to-navigate website and purpose-built distribution centres allow us to offer next-day delivery, live stock updates, and competitive pricing. Whether you're a plumber, carpenter, electrician, builder, or someone tackling home projects, you'll find the tools you need—when you need them. Our friendly and knowledgeable team is passionate about helping you find the right tool for the job. We back this up with outstanding customer support, flexible payment options, and a no-fuss returns policy. ITS.co.uk is committed to making your experience smooth, fast, and professional—just like the tools we sell.
ITS - All the tools you need
Vom Unternehmen geschrieben
- 🔧 Trusted by the Trade Since 1979
- With over 40 years of industry experience, ITS.co.uk has built a reputation for delivering the best tools, expert advice, and dependable service to tradespeople and DIYers across the UK. From carpenters and electricians to weekend renovators, customers know they can count on us for professional-grade products at unbeatable prices. Our deep-rooted commitment to quality and trust has made ITS a first-choice destination for those who rely on their tools day in and day out.
- ⚡ Fast, Reliable Delivery – When You Need It Most
- We know that time is money—especially when you're on the job. That's why we offer next-day delivery on thousands of products, backed by real-time stock updates and a super-smooth online checkout. Whether you're ordering to site, your home, or the workshop, ITS ensures your tools arrive quickly and reliably. Our purpose-built distribution centre and logistics team work around the clock to keep your projects on track.
- ⭐ Rated Excellent by Thousands of Happy Customers
- At ITS.co.uk, we put customer satisfaction at the heart of everything we do. From easy returns and responsive support to in-depth product knowledge and exclusive offers, we’re proud to go the extra mile. But don’t just take our word for it—read the thousands of 5-star reviews from real customers who trust us for all their tool and workwear needs. Join the community that chooses ITS for service, speed, and serious value.
Price Promise
We won't be beaten on price, by Screwfix or Toolstation!
Find out more information below: https://its.co.uk/price-promise
Kontaktinformationen
D C One Edinburgh Way, CM20 2BN, Harlow, Vereinigtes Königreich
- 02085325000
- sales@its.co.uk
- www.its.co.uk
4.8
Hervorragend
59'430 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The discount on top whack marks such as…
The discount on top whack marks such as Festool was brilliant. Fast delivery too.
I will definitely be back.
Well done 👍
11. September 2026
Excellent quality multi tool and…
Excellent quality multi tool and batteries at a competitive price with superb dispatch and communication .Would not hesitate to recommend
11. September 2026
I was amazed by how quick the item was…
I was amazed by how quick the item was delivered with free delivery. Very impressed.
11. September 2026
The service I received was excellent
The service I received was excellent, also the delivery From DPD was very professional with updating emails and messages , I was given a delivery time between 12:40 and 13:40, I received my order spot on 12:40 by delivery driver Nigel, absolutely brilliant.
10. September 2026
Great service and Can always find the…
Great service and Can always find the products I need and fast dispatch.
11. September 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Placed my order at 2pm on the Friday…
Placed my order at 2pm on the Friday and it was delivered at 8pm on the Saturday. Amazing service. 1st time buying from ITS and will be returning.
11. September 2026
Antwort von ITS
Hi Fraser,
Thank you for your fantastic feedback. We're delighted that your order arrived so quickly and that you enjoyed your first experience with ITS.
We look forward to welcoming you back.
Went to open day at the Harlow branch
Went to open day at the Harlow branch - absolutely fantastic!
Loads of deals and came back with more than I’d set out for.
The staff were brilliant and had plenty of knowledge about the products. Can’t see why I’d shop anywhere else
11. September 2026
Antwort von ITS
Hi Richard,
Thank you for your fantastic feedback.
It’s great to hear that you enjoyed the Harlow open day, found some great deals, and received such knowledgeable service from the team.
We’re delighted you had such a positive experience.
Excellent service!
Ordered on Friday was here on Saturday morning. Amazing price, well packaged, amazing service, very happy.
11. September 2026
Antwort von ITS
Hi Nicola,
Thank you for your fantastic feedback.
We're really pleased to hear you were happy with the price, packaging, speedy delivery and service.
Great quality ands good prices
Easy to use website and too many tempting bargains for a gadget fan like me! Goods arrived speedily and safely and am v pleased with all. Thanks v much
11. September 2026
Antwort von ITS
Hi Leonard,
Thank you for taking the time to share your feedback.
It's great to hear that you found our website easy to use, your goods arrived quickly and safely, and you're pleased with your purchases.
Antwort von ITS
Hi Carlo,
Thank you for your lovely feedback.
We’re delighted to hear you received excellent service.
Good competitive prices as usual
Good competitive prices as usual, immediate communication on delivery, delivered in arranged time frame, what I’d expect from a competent tool shop
10. September 2026
Antwort von ITS
Hi Stuart and Ben,
Thank you for taking the time to leave such positive feedback.
It’s great to hear that you were pleased with our prices, delivery updates and the service you received.
The tool store
personally I think ITS is the best tool store out there, great service and great prices what more could you want.
10. September 2026
Antwort von ITS
Hi John,
Thank you for your five-star review and for your kind words about our service and prices 🙂
We really appreciate your feedback and look forward to seeing you shopping with us again soon!
Joke of a company
Your service is so bad I will not buy from you again payed for next day delivery 4 days later still waiting on the other items I ordered at the same time you are a joke of a company
10. September 2026
Antwort von ITS
Hi Anthony,
Thank you so much for your excellent feedback and for taking the time to let us know you had a positive experience with your order.
We really appreciate it and look forward to hearing from you again soon.
Sophie 🙂
Antwort von ITS
Hi Muhammad,
Thank you so much for your fantastic feedback! We're delighted to hear that you had your order the next day and enjoyed your experience with us.
If you need any further assistance, please let us know.
Sophie
Excellant Service
From placing the order through to delivery no problems 100% perect
10. September 2026
Antwort von ITS
Hi,
Thank you for your kind feedback and for rating your experience five stars.
It’s great to hear that everything went smoothly from placing your order through to delivery.
We really value your comments.
Sophie
My go to tool shop
My go to tool shop, they’ve got it all. Always a great service from the teams at Dagenham and Harlow stores.
10. September 2026
Antwort von ITS
Hi Dean,
Thank you for the brilliant feedback.
It’s great to hear that ITS is your go-to tool shop and that you’ve received such good service from our Dagenham and Harlow teams. I’ll make sure your kind words are shared with them.
We look forward to you shopping with us again soon 🙂
Sophie
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.