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Fantastic Services Bewertungen 

53'408
TrustScore 4.5 von 5

4.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

26082102FAMOA - Muhamad Rasa made the experience: 5/5 Great. - Your App made the experirnce: 3/5 Not very good as only can not TO ask questions; make alterations to appoin... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The team were simply fantastic. Quick and clean and knew exactly what needed doing. Couldn't believe what they achieved in the time. Will definitely be using them again and recommending to friends a... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Fantastic Services sent a company called Traverse Trees Ltd to remove a large hedge that had collapsed. It was a difficult and tricky job but Traverse Trees carried it out to my complete satisfaction.... Mehr ansehen

Bewertet mit 4 von 5 Sternen

The cleaner was very efficient and did a great job. Although they were unable to arrive exactly on time, they communicated with me promptly and clearly. The windows were cleaned very quickly and wer... Mehr ansehen

Unternehmensdetails

  1. Reinigungsservice
  2. Gärtner
  3. Allround-Handwerker
  4. Umzugsunternehmen
  5. Schädlingsbekämpfung
  6. Klempner

Über Fantastic Services

Vom Unternehmen geschrieben

About the company: Fantastic Services Family started its journey back in 2009. It all began with a meeting of two like-minded individuals, company founders Rune Sovndahl and Anton Skarlatov. Rune needed a cleaner and Anton ran a cleaning business. Very quickly they both realised they shared a vision and could deliver cleaning services in a much better way, by working together.

With two laptops, a sofa to sit on and a shared mobile phone, a small operation was born. The aim was to build something simple but deliver the best service possible for both clients and cleaning crews. We call that philosophy 360-degree happiness.

From these humble beginnings, we've now grown into a multi-operational business offering a wide range of services to homeowners and commercial customers alike. We've continued to add more domestic services to enhance our portfolio and due to increased demand, these additional services have grown into their own separate brands.


Kontaktinformationen

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4.6

Hervorragend

TrustScore 4.5 von 5

53'408 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

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4.6

Alle Bewertungen

(53'408)

7'022 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Very good gardeners

Very good gardeners. Know what they are doing and do not need to be badgered to get the job done in a professional matter. I would recommend those two all day long!

9. September 2026
Bewertet mit 5 von 5 Sternen

Odunayo was fantastic

Odunayo was fantastic. She arrived on time and prepared. Got straight to work. I had specific focus areas and she nailed them all. My house has not been this clean in some time! We also had a time crunch as I had a house viewing and she worked fast and finished just in time. Perfect. Five stars!!!

6. September 2026
Bewertet mit 1 von 5 Sternen

Awful service

Awful service. They sub contracted our oven clean job. The guy turned up late, was ill equipped for the job so as a result broke our oven when trying to get the glass panels out. He rounded the screw.
He cleaned two metal shelves and the bottom of the oven for £78, he forgot to do the ceiling of the oven.
The company offered a reclean 48 hours later but it was too late. We had already fixed the door and finished the cleaning ourselves. The cleaner was a nice guy but his company/boss is at fault, he was not prepared even though we gave the make and model of oven, his tools were rusty and he didn’t know how to get the glass panels out of our model.
Fantastic services offered me a 25£ refund, in essence they think it is fair for me to pay 53£ for someone to break my oven, clean two metal shelves and the bottom. He was also late arriving after a given four hour window (12-430), we had to resign child care pickup.
The amount of time, energy and messages I have left is astounding. A truly unsatisfactory service. Please avoid this company. I will now take this to a complaints organisation and see what action they advise.

26. August 2026
Bewertung ohne vorherige Einladung
Fantastic Services-Logo

Antwort von Fantastic Services

Dear Mr Boucher,

Thank you for taking the time to share such detailed feedback. We’re sorry to hear about the experience you’ve described and the inconvenience, time and frustration this has caused.

We expect oven cleaning to be carried out carefully and professionally, using appropriate equipment and taking the necessary care when working with different oven models. We’re sorry to hear that you feel the service fell short of this standard and that the cleaning result did not meet your expectations. We also understand your concerns regarding the appointment and the communication around it, particularly where changes or delays affect arrangements customers have made around the booking.

We’re equally sorry to hear about your experience when raising your concerns with us and that the resolution offered did not leave you feeling that the matter had been properly addressed. When something goes wrong, we believe customers’ concerns should be listened to carefully, investigated properly and handled with appropriate care.

We’d like the opportunity to review the circumstances surrounding your booking and the concerns you’ve raised. A member of our Customer Care Team will look into the matter further and get in touch with you directly to discuss your experience and assist you.

Kind regards,
Fantastic Services

Bewertet mit 1 von 5 Sternen

I booked for the weekend only to have…

I booked for the weekend only to have recieved email confirming the timing had to be changed, cancelled snd rebooked on the actual day, instead of 2 assistant and driver assistance only 1 assistant arrived. I was so tired that I didn't realise until 30 mins later and customer services had failed to inform me. I had requested 3 hours, they instead on five hours with 3 men however it only took 3 hours and 2 men, so that worked out better however it was for me to decide and not them. On having contacted customer services, they didn't have much to say other than a sorry. The driver was an elderly somewhat senior and kept asking whst was in the heavy boxes, he dragged my large sofa cushion inside of the van making it dirty and on questioning he made a comment regardjng the sofa being dirty underneath ? There was constant complaining regarding basement flat and stairs when supposedly fantastic services failed to inform the third party removals because they don't a system in place to do so. There was some damage caused to fridgefreezer and internal walls etc and regardless of having paid liability insurance, they outright refused to cooperate and compensate me as i did nit uodate wirhin the 48hrs period. Moving home is stressful and tiring enough to have to check damages to all your furniture and belongings within the given timeslot. Intially it was easy to communicate prior to proceeding and finalising date and booking but when it came to filing a Complaint, they stated we are the sales team and don't deal directly with complaints so everything had to be through there website and rwgardless of jmages provided they made clever excuses regarding the damage to fridgefreezer in correlation to the level of damage to wall regardless of the fact the damage to wall could have been caused by furniture or washing machine.

Price wise the deal was good however overall customer service wise it is absolutely opposite to fantastic so don't just go by the name, do your research and check if removals actually pay fir there damage and if they are actually registered

I realised its better to pay somewhat extra for a quality removal service than to save a few pounds and then end up complaining from your valuable time without any positive outcome oraccepted liability on behalf of the services.

16. Juli 2026
Bewertung ohne vorherige Einladung
Fantastic Services-Logo

Antwort von Fantastic Services

Dear Sabah,

Thank you for taking the time to share your feedback. We’re sorry to hear that, almost two months after your complaint was handled, you feel the matter remained unresolved. We can see that a complaint case was opened following your experience, and that a resolution was subsequently proposed and accepted at the time. Nevertheless, we regret that you have been left with a different impression of the outcome and that the overall experience did not leave you feeling adequately supported.

We fully appreciate how stressful and demanding moving home can be, and we are sorry that aspects of the service added to that burden. We will be in touch directly to discuss this further.

Kind regards,
Fantastic Services

Bewertet mit 5 von 5 Sternen

Please note I have already given my…

Please note I have already given my experience with the lovely gardeners who attended my home on the 05 09 2026. I have given them full stars for a job well done I will also recommend them and the company to friends and family

8. September 2026

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