BIG BATHROOM SHOP Bewertungen 

Today I spoke to such a wonderful lady called Karen James!!there was a big mistake with my order on my part I asked Karen could it be cancelled as an email has told me it had already been dispatched (amazing fast Service) that lady went above & beyond I didn’t think in a million years anything could be done at this stage in all my years of shopping online this type of help is unheard of !!Karen contacted the warehouse & then the delivery carrier to return it before it left for London , omg what a genuine fantastic professional customer service this lady delivered in 35 minutes & called me back I couldn’t believe it possible .it has saved me stress & delivery & returns fees that this day & age no one can afford waste money . I can’t stress enough to find a genuine company that not greedy & cares about it’s customers 👏👏only place I will buy from again & again, THANKYOU Karen

Excellent service from Lea in Customer Service. Very prompt response to a problem I was having.

Very quick delivery, good prices

Couldn't f find what i needed in Ireland. Needed taps that i could use wirh my arthritic hands, this was perfect.Order way sent out same day, arrived earlier than expected. My shower rail is beautiful, love it. Would certainly order from this company again

Had an issue with the shower running cold during the warranty period. Mariyum Was very helpful and talked me through the process of adjusting the thermostat.

I have had 3 deliveries for the same item. The first didn't arrive 2nd and 3rd were both damaged awaiting on response for the 4th time.

Karen from Big Bathroom Shop was incredibly helpful when there were issues with the courier delivering our order. Her customer service made such a difference to our experience.

I needed to enquire about a delivery and Karen very kindly found the information I was looking for

My Milano Lithic shower tray arrived with a very slight flaw in the acrylic made during the manufacturing process. I sent BBS some photos as requested. There was no hesitation in sending out a replacement tray which arrived in perfect condition. Excellent tray and very good and prompt after sales service.

Came quicker than I expected as order said coloured bath was painted to order. I choose a lupin purple slipper bath. Fantastic colour and well made. came very well wrapped on a palette.

Everything I ordered was delivered without any damage and quick turn around time easy to order and plenty of choice

Excellent Quality fast delivery thankbyou

Thank you Lea for arranging a replacement of a sink overflow, as efficiently as possible. I love companies that are just so straightforward in communication and their delivery processes, and I’ve always found Big Bathroom Shop to handle enquiries very well. Hiccups can happen almost always with online orders, so it’s not about the problem, it’s always about how it was dealt with.

Thank you Lea!

Top stuff and a great service …. We always use them

Exceptional customer service, pricing and delivery etc. ordered a whole bathroom suite. After service has also been really good (Shaunna was exceptionally helpful!)
Recommend.

Not a great experience with customer support at all.

Have just had products installed in our new bathroom & everything is perfect
Great quality
Great service from ordering to delivery
Highly recommend

Prompt delivery at correct price point