Babble handle the majority of our outsourced IT. As such we work closely with them on a number of concurrent projects. Sally and James are our main points of contact and always available to spea... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Broadband wasn’t working, fault was reported and was asked to take photos of the front and back of the router. I don’t know if somebody was doing checks in the back ground but I later learnt from oth... Mehr ansehen
Unternehmen hat geantwortet
Justin from Babb is always polite, patient and really helpful. He stays on the phone until everything is sorted and never makes you feel rushed. He’s especially patient with my limited IT knowledge, e... Mehr ansehen
Unternehmen hat geantwortet
Really helpful and to be honest he took over my screen and did all the work. He also explained what he was doing which made the experience more personal.
4.5
Hervorragend
1586 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 81 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The individual listened to my issues…
The individual listened to my issues and fixed them in a diligent, professional and friendly manner.
28. August 2026
Gary excellent as always
27. August 2026
Everything that I asked for on the…
Everything that I asked for on the dashboard report was sorted quickly and efficiently
27. August 2026
My request for removal of a PC from network
My request for removal of a PC from our network was acknowledged by email. The request has been passed to another department, but I have received no further information since then.
Subsequent to my review (above) I received a call from Babble which explained the reason for the delay. The customer support provided a very clear review of the issues and an acceptable pathway for addressing the problem. Hopefully this will now be resolved.
27. August 2026
Antwort von Babble
Hi Chris, thank you for taking the time to leave your feedback. We really do appreciate your input. We recognise that we could do a better job of talking to our customers to keep them informed of how things are going. Every customer is important to us, and we appreciate your honest feedback. We are aware that this request has now been actioned. However, please don't hesitate to get in touch with our team in the future, if you require any further support. Thanks, Lesley
Happy with the technical support…
Happy with the technical support provided to resolve the connectivity issues.
27. August 2026
Jim Was a great help on fixing our…
Jim Was a great help on fixing our phone lines - got a new phone cable delivered within 48hrs of the problem!!
26. August 2026
Really helpful and to be honest he took…
Really helpful and to be honest he took over my screen and did all the work.
He also explained what he was doing which made the experience more personal.
26. August 2026
Joe was friendly and fast
Joe was friendly and fast, Explained everything and was polite.
26. August 2026
The customer support rang me to…
The customer support rang me to actually speak with me to resolve the case and it was sorted within a matter of minutes by phone.
Refreshing - thank you Azad
26. August 2026
Very efficient resolution
Cameron resolved corrupted files within my Outlook very quickly and efficiently.
25. August 2026
Quick and efficient response
Quick and efficient response, and resolved very quickly.
Amazing service.
25. August 2026
Thanks Babble for your help
Thanks Babble for your help; quick to field my query and another fast response - really appreciate everything - thanks!
25. August 2026
Unreliable service
I was re-issued with a laptop after being issued with a "new" laptop a few days previously - as the one I had been given did not have a working camera even though I has explained that I was in a training role and often used zoom. When I returned for my new camera/laptop Julius did not apologise for issuing me with a laptop without a camera- he said that the camera would have been checked prior to issuing but the problem was issues with Dell as the camera crashes out randomly and this is a common staff experience- . He was about to issue me with a new Dell and I told hm that this would not be a appropriate in my online training role to have a laptop with a randomly crashing camera and requested an alternative brand. I now have a large and clunky thinkpad but if that the only one with a working camera so be it!. I am concerned if staff are being issued with non working cameras as a lot of training expects camaras to be on - tbh I don't feel confident that the camera was properly checked prior to issuing???
24. August 2026
Antwort von Babble
Hello Sophie- thank you for taking the time to share this feedback. We are sorry to hear about the camera issues with your new laptop. Our team will respond to you directly in more detail. If you have any further queries, please email customerexperience@babble.cloud for any further queries. Kind regards, Christine
Speed of communication and resolution was 5 star from Alex
Speed of communication and resolution was 5 star from Alex, remoted on to save lots of emails
24. August 2026
Highly recommend Mohsin Malik
Highly recommend Mohsin Malik - he found the route cause of the issue and advised on best next steps
24. August 2026
Bewertung ohne vorherige Einladung
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
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