Sytner Group Bewertungen 

You are always made welcome at Nottingham Audi.
Car was in for regular service and MOT.
Heather explained the order of the work and gave a very reasonable estimate of the time it would take.
I was updated periodically about the progress.

MY CAR WAS IN SHEFFIELD BMW BODYSHOP BEING REPAIRED FOR OVER 3 MONTHS !
THE REPAIRS ARE NOT OF ACCEPTABLE QUALITY
"WE ARE HAPPY TO LET IT GO " WAS THE TERM USED
UPON COLLECTION OF MY CAR.
WITHIN 5 MINS OF CHECKING THE CAR IT BECOMES
APPARENT THE REPAIR IS UNACCEPTABLE !
THIS BODYSHOP NEEDS LOOKING AT IF MY CAR WAS
HAPPY TO BE LET GO THEN I THINK YOU HAVE SERIOUS PROBLEMS WITH THIS BODYSHOP AND THE QUALITY OF REPAIRS YOU CARRY OUT !
AVOID UNLESS YOU ARE HAPPY WITH SUB STANDARD
REPAIRS.

very hard to book service. all automated phone calls, phone just kept ring out

always nice to speak to a real person when booking

I took my car in for a full service they was really helpful and done the job they kept me notified with my car I always get great service when I go Audi and Daniel
Blake was amazing he was great help.

Greeted with a smile by Angela and Rebecca

Excellent friendly service

Service carried out in the time span given. Video of the health check was very helpful.

Speedy and efficient check in and collection

Excellent Service from start to finish.
Car was picked up, taken for service and returned in good time, staff pleasant and friendly

Without giving away too many details on the issue with my vehicle -

Bought a vehicle 2 weeks ago

Have been unable to drive the vehicle for 4 days

The after sales team have not answered the phone, replied to emails or called me back during these 4 days of requesting support/repairs/part replacements resulting in loss of earnings and being unable to work.

More information to follow once resolution eventually provided...

Very welcoming and efficient but knowledge of my car poor

I would like to express my sincere gratitude to the team at Sytner West London for their exceptional service. Back in May, my husband purchased his Audi from them, and after such a fantastic experience, we returned last week to upgrade to a new Audi A6.
The entire sales and vehicle exchange process went smoothly, successfully, and with the utmost professionalism. The team was exceptionally polite, helpful, and attentive to every detail, making the whole transaction completely stress-free.
We are absolutely delighted with our new Audi A6 and deeply appreciate the high standard of customer care. A huge thank you to the entire team for another seamless experience! Five stars without hesitation

Advisor Reece Maynard was excellent at his job and kept us informed of everything that was happening with our vehicle.

Excellent service and brilliant customer service. keep up the good work and continue to strive to be great. highly recommend.

Great service by Rob Hardwick at BMW Sytner Sales

My 2018 3 Series had a replacement SOS Module/ATM fitted and had subsequently lost its Remote Services functionality. BMW Technical Support provided clear guidance on the steps required to restore it, which I shared in detail with Sytner Solihull via WhatsApp before booking the car in.

The experience initially looked promising, with good communication from my Service contact and the usual offer of additional work and a complimentary wash and vacuum.

Unfortunately, after an hour of diagnostic work, I was sent notes that appeared to disregard the information I had provided. I was subsequently told that, because the vehicle had an aftermarket SOS Module/ATM fitted, reprogramming could not be carried out under BMW protocol.

Had the job card and vehicle history been properly reviewed beforehand, this should have been identified before the car was booked in and the diagnostic work undertaken.

As a result, I incurred £150 for the diagnostic investigation, £25 for a courtesy car, plus the inconvenience of dropping off and collecting the vehicle — costs and inconvenience that I believe could have been completely avoided. And to top it off, my car didn’t appear to have been cleaned either.

Overall, disappointing attention to detail and communication. I’ll be considering an alternative BMW dealership next time.

Everything was done on time. Nice stuff.

From my first visit to your showroom in Preston, I was greeted with a warm “hello “, I immediately felt at ease. I was introduced to Cian (sorry if I got the spelling wrong). Really nice guy, very easy going, not at all pushy and answered all my questions/queries. Eventually purchased my XC40, very happy customer. Shout out to Scott who was also very helpful.

Mercedes Benz Newcastle is welcoming, spotlessly clean, organised and efficiently run. From check in to payment Mercedes staff kept me informed of my cars progress. I was offered complimentary coffee tea or soft drink and biscuits. The lounge area is comfortable with a view of the showroom cars and the Tyne valley. Staff are kind, approachable and helpful. Positive experience all round.

I was lucky enough to deal with Ellie throughout my experience with Porsche Leicester who was absolutely brilliant. She looked after my interests without being pushy but was really thorough and so personable. I'd recommend her to anyone looking to purchase and couldn't praise her enough. Hoping to do business with her in the future!