Simple purchase on the website. Was advised of 3 month wait for delivery of items which was not a problem. Great delivery experience with BJS. Advised of delivery day then received a phone call from t... Mehr ansehen
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Das sagen Bewerter
Delivery was as expected and the items unpacked and packaging removed. Furniture appears excellent quality. 2 small shelves in the dresser were missing, but dispatched later. Only reason for 4 stars w... Mehr ansehen
Unternehmen hat geantwortet
Today we visited the Thurrock store and was served by Saj. We couldn't have asked for better service. Saj was polite, helpful, knowledgeable and professional. Nothing was too much trouble. We did not... Mehr ansehen
Unternehmen hat geantwortet
I ordered a Bradwell sideboard on Wednesday, it was delivered on Friday, came complete and fully formed and looks as good as in the pix on the website. Couldn't be happier. Great product, great servic... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We’re a trusted UK furniture brand offering beautifully made pieces for real homes and real lives. From solid oak dining tables to comfortable sofas and smart storage, our collections are thoughtfully designed, built to last, and easy to live with. Whether you're furnishing your forever home or updating a single space, we’re here to make it simple - with helpful service, honest pricing, and quality you can trust. Prefer to try before you buy? Visit our showroom in Peterborough to see our collections in person. We’re proud to be rated highly by customers who value comfort, style, and furniture that’s made to live with you.
Kontaktinformationen
Vereinigtes Königreich
- 02083387610
- enquiries@oakandmore.co.uk
- oakandmore.co.uk
4.8
Hervorragend
5961 Bewertungen
Bittet Kunden um Bewertungen
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Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Excellent furniture
The quality of the furniture was very satisfactory. We did have some Ernest discussion with the delivery squad over removal of packaging
8. September 2026
I purchased some painted bedroom…
I purchased some painted bedroom furniture from Oak&More. The paint has bubbled and is dropping off. They told me to go to B&Q to get some paint which turned out to be the wrong blue. I told them this and they were very unhelpful saying there was nothing they could do. The furniture is only 3 years old and paint is dropping off all the items. I am disgusted with the lack of help and poor quality of furniture. I would not recommend anyone to buy from this company who need their furniture to last more than three years.
15. September 2026
Bewertung ohne vorherige Einladung
Antwort von Oak&More
Thank you for your feedback. We are sorry to hear that you remain disappointed with the condition of your furniture and the outcome of our correspondence.
We would like to clarify that we have not dismissed your concerns. As your furniture is now approximately 3.5 years old, any claim relating to an alleged manufacturing fault falls under the provisions of the Consumer Rights Act 2015. In these circumstances, we require an independent inspection report confirming the presence of a manufacturing defect before we can investigate the matter further.
Based on the photographs and information provided, we supplied the correct paint code to assist with a touch-up. However, painted furniture will naturally experience wear and tear over time, and paint batches can vary, particularly after several years. For this reason, we always recommend testing any touch-up paint on an inconspicuous area first, as an exact colour match cannot be guaranteed.
We are disappointed to read comments suggesting that we were unwilling to help, as this is not reflective of the level of service we strive to provide. We have assisted throughout the process and offered guidance based on the information available to us. Equally, we must follow the legal framework and procedures that apply when assessing concerns raised several years after purchase.
We pride ourselves on the quality of both our products and customer service, which is reflected in the thousands of positive reviews we have received. While we regret that you feel let down, we remain willing to review any independent evidence of a manufacturing fault should you choose to obtain it.
Simple purchase on the website
Simple purchase on the website. Was advised of 3 month wait for delivery of items which was not a problem. Great delivery experience with BJS. Advised of delivery day then received a phone call from the driver 45 minutes prior to delivery. All round a great experience from all concerned, thank you 👍
14. September 2026
Bewertung ohne vorherige Einladung
The product was delivered within 7…
The product was delivered within 7 days, was simple enough to build up. A good quality bed.
14. September 2026
Antwort von Oak&More
Thank you for your wonderful feedback. We are delighted to hear you are pleased with both our service and the quality of your furniture. Your kind comments are greatly appreciated and will be shared with the team. Thank you for choosing Oak & More!
Superb company
Superb company. They arrived on the dot, came up to the second floor, placed the chest of drawers where I wanted it, cleared up all the cardboard and left everything tidy.
13. September 2026
Antwort von Oak&More
Thank you for taking the time to leave such wonderful feedback Reg. We are delighted to hear you had such a positive experience with us. It is great to know our delivery team arrived on time, carefully brought your chest of drawers up to the second floor, positioned it exactly where you wanted it. Thank you for choosing Oak & More. We truly appreciate your kind words and hope you enjoy your new chest of drawers for many years to come!
I love my new sage green
I love my new sage green, oak topped chest of drawers; it fits perfectly in our cottage core vibe design I’m so impressed by the quality of design and materials…..love it!
14. September 2026
Bewertung ohne vorherige Einladung
Antwort von Oak&More
Thank you so much for taking the time to share your feedback Helen. We are absolutely delighted to hear you love your new sage green, oak-topped chest of drawers and it fits so perfectly with your cottage core décor. Comments like yours mean a great deal to our team, and we will be sure to pass on your kind words to everyone involved in bringing this piece to life. Thank you once again for choosing Oak & More. We hope you enjoy your new furniture!
Buying excellent, delivery incompetent
The buying experience was excellent with no complaints at all.
However the delivery of items by BJS was incompetent with some damage to driveway as well as one item. I have written to Oak & More following advices from the delivery company to take my complaint through them. I await a response...
25. August 2026
Antwort von Oak&More
Thank you for taking the time to share your feedback. I am very sorry to hear about the issues you experienced with the delivery of your order. While I am pleased to hear your purchasing experience was excellent, I completely understand your disappointment regarding the delivery service, particularly the damage caused to your driveway and the damage to one of the items received. Our Customer Service team has already responded to your enquiry via email. If you have not yet seen our response, please could you check your junk or spam folders, as occasionally our emails can be redirected there. We appreciate you bringing this matter to our attention and understand the concerns you have raised following the advice provided by the delivery company. Our team is committed to assisting you and will work to ensure your complaint is reviewed and addressed appropriately. We look forward to your response.
Travelled from leicestershire to Rotherham
Travelled from leicestershire to Rotherham, after a horrendous slow journey on a hot Sunday afternoon when time was going against us the staff were fantastic, asked us what we we were looking for then pointed us in the right direction and left us to view ,we decided on the the Thetford dining table and 4 Warwick oak chairs,all paperwork was sorted and they allowed us to ring another day about delivery as my kitchen wasn't quite finished,even gave us cold drinks before our return journey home ,lovely staff and furniture
9. August 2026
Bewertung ohne vorherige Einladung
Antwort von Oak&More
Thank you for your wonderful review Marilyn. We're delighted you made the journey from Leicestershire to our Rotherham store and had such a positive experience. It's great to hear that our team were able to help you find exactly what you were looking for, giving you the space to browse at your own pace and making the ordering process straightforward. We hope you'll be delighted with your new Thetford dining table and Warwick oak chairs.
Hi love my cabinet it’s great fits…
Hi love my cabinet it’s great fits perfectly looks great . Two men delivered it respectfully brought it in doors delivery great . recommend to family and friends very happy Thankyou .
13. September 2026
Antwort von Oak&More
Thank you for your lovely review Joan. We're delighted to hear you love your cabinet and that it fits perfectly in your home. It's also wonderful to know our delivery team provided a great service, bringing your furniture inside with care and respect. Thank you for recommending us to your family and friends. We're thrilled that you're so happy with your purchase and your overall experience!
My unit is beautiful.very sturdy too
25. August 2026
Antwort von Oak&More
Thank you for your lovely review Barbra. We're thrilled to hear you're so pleased with your unit. Thank you for choosing us. We hope you enjoy your new unit for many years.
Thurrock Store - Fabulous
Today we visited the Thurrock store and was served by Saj. We couldn't have asked for better service. Saj was polite, helpful, knowledgeable and professional. Nothing was too much trouble. We did not feel pressurised to make a purchase and was given space to make our decision. We ordered a table and chairs which I am confident we will be delighted with.
12. September 2026
Bewertung ohne vorherige Einladung
Antwort von Oak&More
Thank you for your wonderful review. We're delighted to hear you had such a positive experience at our Thurrock store and Saj provided exceptional service throughout your visit. Thank you for choosing us for your new table and chairs. We're confident you'll love them, and we very much appreciate your kind words and support. We hope to welcome you back again in the future!
Great product, great service...
I ordered a Bradwell sideboard on Wednesday, it was delivered on Friday, came complete and fully formed and looks as good as in the pix on the website. Couldn't be happier. Great product, great service and certainly highly recommended. And I can tell ya, that's a rare thing these days.
11. September 2026
Bewertung ohne vorherige Einladung
Antwort von Oak&More
Thank you for your fantastic review. We're delighted to hear your Bradwell sideboard arrived so quickly. Thank you for your recommendation and for choosing us. We hope you enjoy your new sideboard for many years to come!
Satisfied Order Process
Ordered items, there was a delay for delivery but was kept updated throughout.
11. September 2026
Antwort von Oak&More
Thank you for your review Janet. We're sorry there was a delay with your delivery, but we're pleased to hear that you felt well informed throughout the process. Thank you for choosing us!
Quality bedside table
Quality furniture... well packaged for delivery, good communication and delivery information. Very happy.
11. September 2026
Antwort von Oak&More
Thank you for taking the time to leave your feedback Siobhan. We're delighted to hear you're very happy with your purchase and experience. It's great to know you were pleased with the quality of the furniture, the packaging, and the communication throughout the delivery process. Enjoy your new furniture!
Really pleasant experience
Really pleasant experience. Customer service helped answer a difficult query on the metal type of the handles quickly and efficiently. The order was completed and arrived fully assembled with no issues. Units I ordered were great quality and really bring the room together. Will definitely use in the future.
11. September 2026
Antwort von Oak&More
Thank you for your wonderful review Rob. We're delighted to hear our customer service team was able to assist with your query quickly and efficiently, and your order arrived fully assembled and without any issues. It's fantastic to know that you're pleased with the quality of the units and that they've helped bring your room together exactly as you hoped. Thank you for choosing us, and we look forward to helping you again in the future. Enjoy your new furniture!
great furniture
Ordered table and chairs. They look great in my dining area., just have to assembled the legs on the table, chairs were fully assembled.
Items were well packaged and delivered by two very capable guys who delivered to the room of our choice.
Very pleased and would certainly recommend to anybody looking for great furniture at reasonable price.
2. September 2026
Antwort von Oak&More
Thank you so much for the wonderful review! We’re thrilled to hear that your new table and chairs look great in your dining area. It’s fantastic to know our delivery team took good care of you and brought everything right to your room of choice. Thanks for recommending us, we really appreciate your support!
Great chairs
Great chairs, ideal for our kitchen. Very sturdy, stylish and comfortable. A reliable company delivered our chairs only three days after we ordered them. The whole experience from ordering to having the chairs around the table was first class.
9. September 2026
Antwort von Oak&More
Thank you so much for the fantastic review! We're thrilled to hear that your new chairs look great in your kitchen and that you enjoyed a fast, seamless delivery. Thanks for choosing us!
Great communication and service
Great communication and service. Would thoroughly recommend this seller.
2. September 2026
Antwort von Oak&More
Thank you for your kind review Jane. We're delighted to hear you were pleased with both our communication and service. Thank you for your recommendation. We truly appreciate your support!
Very helpful staff…
Ordered a lovely small hallway sideboard at a reasonable price.
I had to divert to a different address on the day of delivery, the staff member I spoke to was very helpful and the delivery went smoothly.
Will order from here again.
9. September 2026
Antwort von Oak&More
Thank you for your wonderful review Lisa. We're delighted to hear you found the hallway sideboard to be both lovely and reasonably priced. It's also great to know our team was able to assist with changing the delivery address at short notice. We really appreciate your kind words about our customer service and are pleased we could help make the process as easy as possible. Thank you for choosing us, and we look forward to welcoming you back again in the future!
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