Sonymobile Bewertungen 76

Xperia 10 VII sound problem with wifi, periphal blutoooth and shared connexion. You contact them and nobody have heard about that error while all the buyers are aware.

Never again. Good bye Sony!!

I have had Sony Xperias for my last 4 phones and they have never let me down. Reliable and durable. I have never broken a screen or had any form of damage on any of them. Shut my current one in a door the other day and the screen protector cracked but the phone itself was absolutely fine. Cameras could be a little better but otherwise can't fault. Huge bonus of these is that they are one of the FEW phones that is actually still HAND SIZED - I don't want a giant phone that I can't slip in my pocket - so many other brands make them so big they might as well be tablets. Tried a Motorola last year and it let me down within a week. Not changing brands!

Avoid sony mobile phones they are ton of crap. I have a Sony Xperia 1 IV. At first yeah they are good let the year pass and the phones will cook you an egg if you want one. Temp going outrageously hot and ghost touches every time forget about gaming with this phone. Useless and disgusting. Regret transfering to this phone stick with samsung or google not sony

Very Good mobile and very Easy Use Great Internet Speed

J'ai changé mon Sony Xperia XA 2 pour un Xperia 10 II ayant depuis de nombreuses années des téléphones mobile Sony qui m'ont toujours donné satisfaction. L'emballage est d'excellent qualité avec un look très "chic". Une belle présentation avant d'ouvrir la boite. La prise en main de ce nouvel appareil a été une nouvelle fois très facile, très simple. Le paramétrage de l'empreinte digitale, par rapport au Xperia XA2, est un peu surprenante au début, finalement très simple et efficace. La qualité des matériaux et la finition est toujours vraiment excellente. La navigation est toujours aussi aisée ainsi que la personnalisation des menus. La qualité du son des appels, des vidéos et de la musique est encore d'excellente qualité. L'écran très sensible offre une très belle qualité d'image. Étant photographe utilisant un boitier Alpha 7 RM3, la qualité des photos avec le Xperia 10 II est vraiment très bonne. Une nouvelle fois ravi de l’acquisition de ce nouveau mobile Sony.

dom jag har köpt ofta haft problem men inte köpta på samma ställe men dom har trevlig kundtjänst som svarar snabbt, men verkstaden jag prövat inget gjort fast den var där flera gånger, dom har ni inte kollat allt eller så var den inte där.

Hvis du vil begå selvmord så køb wn Sony xperia telefon! Deen er langsom, den kan ikke logge ind i Microsoft support, den kan ikke logge ind på Google uden problemer. Deen staver spdan her med autocorrect. Du kan nok så mange gsnge prøve at rette ting i ordbogen i Microsoft Swiftkey funktionen, men n uden nytte! Fforr den gemmer dinee fejl som nye ord og stopper med at rette!

Bought xperia 10 a year ago, quite expensive, about a week after the warranty ran out my screen started freezing, and phone would lock up, contacted Sony via the chat service in the support app, and was told it was a common problem!!.. When I asked them how they were solving this common problem, I was told that they wait for the customer to contact them, and if the phone is in warranty, they fix it free of charge, if not then they charge, when I pointed out that waiting for the customer to have a problem that sony know will happen, isn't good customer service, I was told its not up to them to inform customers"That's what the warranty is for", I was told.
For Sony to sell a product that they know will probably fail after a year is absolutely disgusting, and then to charge them to fix a design fault just shows what a terrible company Sony actually is.
I will never buy another Sony product again.

I spent R7500 on a Sony Xperia and it has to be the biggest ware of money.. After a year of using it I can no longer hear when anyone calls so. I have to have it on loud speaker.. If you use Google maps the phone switches off in the middle of no where.. You can barely pickup a wifi signal unless you next to the router.. Don't buy this brand of cell phone and you can never get anyone to help you to even replace the battery... Total waste of money... DO NOT WASTE YOU MONEY AND TIME ON THIS PHONE!!!!

The worst customer service ever.

Sony customer support is based in Cairo and they tell you what they want and do totally opposite when asked for simple explanation they don’t bother to answer but to add more confusion and get rid of you just like that.
My email address was used by whoever it may be and I tried to recover using my date of birth is now over a month no help.
Rubbish company

Quality products, nice site.

I had a Sony Xperia Z2 earlier and I loved that phone. If you could increase the battery capacity and lifetime as well, I would buy again a Sony Mobile. Until this time, I stay with the Samsung.

Not at all happy with the service these are offering.
I sent my phone for repair in October for battery issue to which came back and the battery was fine but then started turning its self off to which I missed a call to say my sister had minutes to live
They didn't even say sorry for that neither
So in the end had to send it back again and how quick they sent it back I new they couldn't of done anything with it so I had to send it back again to which I got told I would receive it back before Christmas and got an email on Christmas day saying to allow 14 days to which the wk before I got told that it would be delivered to me before Christmas still haven't got the phone back and having to pay for use of another phone.

HORRIBLE SERVICE.
I WILL BE NOT BUYING ANYTHING TO DO WITH THIS COMPANY AGAIN AFTER ALL THIS

I HAVE Asked FOR A MANGER TO RING ME OVER 2 WEEKS AGO GUESS WHAT STILL NO CALL

J'ai acheté Sony Xperia 10 plus fin juillet et septembre plus de son, plus de micro pas moyen de joindre Sony ce mobile au lieu d'un échange à neuf à été réparé par leur SAV et quand je lis le contrendu de la réparation changement carte mère ect.... Je me demande si dans 2 ou 3 mois il faudra de nouveau le faire réparer. Sony pour moi plus jamais

Sent a faulty Style Cover back to an address which Sony Xperia Customer Help transcript service had given to me.
After not hearing anything for two weeks called their 0203 6087610 number and selected option they give for returns. I was then told by 'Kelly' that they were not the returns option and she would give me another number. The number she gave was the old number Sony helpline no longer used. Called previous number (new number) back option and selected two again was again told I was through to wrong number again by 'Kelly' again.

I reminded Kelly what she had done previously but she just ignorantly repeated herself. I requested to speak to a manager and she stated she was the Manager.
I tried every option on their Xperia support line to find out the progress of my repair but was deliberately passed from pillar to post and lied to each time including being given Sony Support Numbers which are expensive and no longer in use.
I was going to buy a Sony ATMOS Amplifier but they've got no chance nowwith this standard of Customer Support (Non exist ant)

I cannot even call this SUPPORT. Its totally ridiculous.I wont go into details but this company does not deserve to be supported.They would be better off employing a goldfish and a duck to help people.
STEER WELL CLEAR.

Customer service is very UNPROFESSIONAL. Hang up on me 3 times. Asking unrelated question to my general inquiry. The phone SUCKS, PEOPLE WORKING THERE IS EVEN WORSE.

On 27/04/2019, I've did speak on the phone with customer support and I've been sent an email containing a booking to fill up so I may send my device ( Sony Xperia XZ Premium) for repairs using the warranty.
On 29/04/2019, I've been sent another email containing a Royal Mail label for my parcel.
On 30/04/2019, the parcel with my device in it was posted. About 10-13 days later I called Sony Support to find out how are the repairs going, but I find out that my device didn't get there.
On 15/04/2019 a Complaint Manager at Xperia support by Sony sent me anemail telling me that my device got lost so they require my details so I would be sent a replacement device. The details were sent the following day. A device which didn't get to me not even until today. Since that day I've been given promises and procedures but no facts.Meanwhile, my own device came back just the way I've sent it, not being fixed. From the labels attached to my parcel, I find out that Sony fail to pay for delivery. Because of this situation, I didn't have my phone for a month and not only that it came back with the same issues.
On 3/05/2019 I've called Sony Support again to let them know about my situation, about my old device coming back to me, requesting a new booking for redelivery to Sony service and asking them to keep their so-called replacement device. They did send me an e-mail with a booking but after filling up all the field required ...for the last hour, I'm trying to submit my booking and apparently all I'm getting is " Something went wrong... Please try again".
I've called them several times but they never bother to help even after telling them about the situation.

Paid 700£ for a device and after almost 2 years of usage I must beg for my device to be fixed using it's warranty.

Now my question is this... Why should I buy another expensive device from Sony when I know for sure that the people witch suppose to help don't care about you issue with that device.